Ike A Boka, MD

At first when I found Susan boka I was thrilled, thought she really cared, and listened. After complying with all her requests I had notice staff changes. Then switching medications on me that didn't work. After given a diagnoses of Transverse myelitis in Rochester , she bluntly told me that I would not be getting better, rather worse. All she could do at this point is make me comfortable. A death sentence to me, no compassion at all from her. As time went on she stop LISTENING to me, put me on Fentenol patches that did NOT agree with me. Did she listen, no she increased the dosage. That scared the day lights out of me. Couldn't sleep, then was sleeping for days on end. Severe headaches from the patches, unsteady thoughts. Then she put me on Seraquil because she thought I needed a pick me up. Got a two different generic brands in one batch and almost committed suicide. After calling the office to report this, Carolyn the AID never reported this to Boka, what she did say was to stop the Seraquil and Cymbalta replaced with a sleeping pill. Omg I started having severe leg pain, severe vertigo, brain felt as if it was bouncing all over with migraines. Kept falling, blood pressure sky rocketed, called the office ASAP and Susan was not there. Carolyn and Laureen took it upon there selves and told me to call back the next day. I could not make it through the day so called this new pharmacy that I was instructed by their office to go to. Keep in mind I have only had one pharmacy for the last 20 yrs, because they didn't like them I had to switch. The pharmacy explained that if you have been on Cymbalta for more than 6 months you need to be weened off. I have been on it for 6-8 yrs. this new medication given to me would NOT take place of the Cymbalta and I needed to stop this new medication and call your doc ASAP to let her know of side effects. The next day I called knowing she would be there LAUREEN answered the phone and started yelling at me because I called the pharmacist, that I was putting the doctors license at risk. HIPPIA laws were violated as the whole office heard. I get a message back from the doctor to drink water, and call us in a week to let us know how you are doing. this is the key to this story, stay on the medication, increase the sleeping pill up to 3 a night. Well I did and by the 2nd night my side effects came back with a vengeance. I couldn't walk, talk, was falling out of my bed. Crying because of the vertigo, blood pressure got up to 167/149, scared to death. I stopped her suggestion and stopped this sleeping pill and went back on the Cymbalta. This was after calling my original pharmacy. They were dumbfounded by what this doctor was actually doing. They put in a call to her office to tell her I cannot just stop the Cymbalta. After 2 weeks of misery my system was finally getting back to normal so I called the doc back to let them know how I was doing. Before all this happened with CAROLYN and LAUREEN I spoke to Katie and told her I have left messages with Carolyn to give to doctor Boka regarding other things as well as the doc never received them, not even notated in my file. Katie told me and my daughter that if I need to speak to someone to call Melissa @ front desk and leave a message for her to call me back. In this case I did. Told Katie what happened with the medication, she returned my call the following day, ticked off. She said Dr.Boka would like to see you Feb 1 st to discuss your medications. I noticed her tone and had asked why she was mad, she had stated to me that I need to call the other nurses, not just her, luckily my daughter was home and had Katie on speaker phone and we both told Katie we were doing what you told me to do. That apt on Feb 1 st after I demanded a full half hour to discuss other problems given by these aids, we went, husband and my daughter. We were screamed at as soon as she closed the door, told me to shut up, not to interrupt, that I was accused of harassing her staff, I don't follow directions, meaning I was scheduled for a bladder extension that she said I never had done. It was done alright, she just doesn't read her notes. She told me that I am sick, will not get any better, she doesn't care because now she has 5000 patients, then mocked me for the little side effects I had from the Cymbalta. as she put it. We tried many times to tell her what has been transpired but none of us could get a word in. That's when my husband said she has already made her mind up lets go. When leaving Carolyn had a smirk on her face that said it all. For the past several apts I am always with someone and it happened to be my daughter who is also in the medical field, she was furious at one of the apts. my daughter made it clear she DOES not listen, she kept interrupting me, wouldn't let me get a word in at all. She was not impressed with this doctor and suggested I leave. She said this doctor does not care about you. How I got discharged and my name slandered was due to Carolyn, Katie and Laureen. I ran out of klonapin on a Friday, since it has to be picked up in office I called in on a Wednesday for my son to pick up for the weekend. Since I am not driving I depend on my two college kids to help me pick up my meds. This was his only day off. Carolyn had said she noticed that I was filling my medications early. To be on the day it was 3 days off. I ran out of Klonapin on a Friday and because of my disorder I woke up at 4pm that day, no one in the office so my pharmacy gave me enough for the weekend so when I did get it refilled, they would take out what they had given me. I sat on the phone explaining to Carolyn that I left this message several months back and if she were taking her notes down she would see that I explained this and ran out on that Friday. But her and Laureen explained that Katie, Dr.Boka and her husband were all on vacation that week so no one could right them. Laureen And Carolyn both went through my file then accused me of misusing my medications. I had stated this was not true and this is a serious medication you can just stop. They swore up and down I had enough pills to the next Tuesday. now I was getting worried, I asked after demanding I had 1 pill left what am I suppose to do over the weekend, they said go without that its not their problem. I needed to get a hold of one of the doctors and how to do that. They became abusive, yelling and very rude, they said I would not be able to reach any doctor until next week. After realizing these girls are playing with my health I just hung up. I get a call on Friday morning from their office saying someone can pick it up, my husband was in Jersey cleaning up the storm mess, flew home to pick up the medicine and lost another 300.00 day in pay because of these two nasty aids. Now how did the doctors signature get on that prescription if they were on vacation? they Messed up and needed to cover up there error at my expense. This is what we needed to stress to Dr.Boka but by this time I was accused of calling the office harassing the girls which is untrue and was discharged. That office caused me more stress, slandering my name and now left me without a doctor. I don't know anything about Ike but that wife of his needs to retire.....badly. I would never recommend anyone there, very un professional, if you value your privacy, your not going to get it there. Who wishes bad health on their own patients. I think Susan needs a therapist because of her temper, her mood swings and acting like a child and she's suppose to be a professional. At 70 I do think its time to retire as money is what they are there for, not your health. If you value your life, please do not consider this office.

Dr Ike is great and Lauren and Katie are awesome, very helpful caring young ladies! However beware that Dr ikes wife pushes IV meds in assisting him with his procedures and she is rude very abrasive person. He would be better off hiring a more suitable person for this position rather than using his wife!

The doctor is great. The staff are f=great as well, very friendly, helpful and caring grils!!!!I would highly recommend this office to fellow pain suffers they care!

Dr. Boka is by far the best Doctor I have ever been to. He is extremely knowledgeable takes the time to explain things. He is through and caring, he is easy to talk to. Here is a Great doctor if you can get past his office staff, they are snobby,unfriendly,difficult to deal with.

Perhaps I'm dating myself but "I like Ike" I have found him honest and straight forward and always concerned with your quality of life.