Internists, Cardiologist (heart)
38 years of experience

Accepting new patients
Foothill Cardiology CA Heart
55 E California Blvd
Fl 3
Pasadena, CA 91105
626-793-1227
Locations and availability (2)

Patient Reviews ?

Overall Rating:
3.0
  • Currently 3 of 4 stars
Total Ratings

1

Total Reviews

1

Ratings
4 stars
3 stars
2 stars
1 star
Ease of Appointment:
  • Currently 2 of 4 stars
Promptness:
  • Currently 2 of 4 stars
Courteous Staff:
  • Currently 1 of 4 stars
Accurate Diagnosis:
  • Currently 4 of 4 stars
Bedside Manner:
  • Currently 4 of 4 stars
Spends Time with Me:
  • Currently 3 of 4 stars
Follows Up After Visit:
  • Currently 1 of 4 stars
  • Currently 3 of 4 stars
 |  Great doctor, lousy staff  |  show details
by Bruce on May 1st, 2013

I saw the doctor Monday, during which he prescribed a new medication, and told me the front desk staff would send the prescription to my pharmacy. By Wednesday they had not. I called the office and explained that I was trying to track down my prescription. The first person put me on hold for 16 minutes (my phone times holds). When Linda picked up my line, I told her I resented being on hold for 16 minutes. Linda said "It wasn't me." I asked her who put me on hold. She refused to identify the person who did. I explained the purpose of my call to Linda. She asked for my pharmacy's information. I asked her why the doctor would have said the staff would contact my pharmacy if they didn't have the pharmacy's information, and she refused to reply. Dr. Heger is a fine doctor, but he is poorly served by his staff.