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Dr. Jon Ong Is this you?
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Quality Rating

Satisfied

Promptness
Bedside Manner
Accurate Diagnosis
Easy Appointments
Friendly Staff
Wait Time
7.5 min
Appropriate Followup
Spends Time With Me

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5 Ratings with 4 Comments

5.0 Rating

April 9th, 2017

Concise

On the phone, Dr Ong listened, accessed, consulted w a neurologists and accurately recommended a CT scan within 15 minutes. He was assuring, empathetic, concise, and clear in his explanation.

Easy Appointment
Promptness
Accurate Diagnosis
Bedside Manner
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5.0 Rating

March 31st, 2012

Dr. Ong is pretty good.His overall knowledge is good and spends time explaining what is going on. His diagnosis was correct. I had chronic migraine headaches. He was polite and courteous. I understand some of the patients posting that they perceived him as being rude or abrupt, but he has other patients and can only spend so much time per patient, he was trying to be fair to everyone.

Wait time
10.0 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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1.0 Rating

November 3rd, 2011

his office staff wrote my height as 5' instead of 5'5".Due to this mistake he spent most of the appointment telling me I am over weight and need to be on a diet. He did not even bother to look at me and see that I was not over weight nor was I 5' tall. It was embarrassing and insulting. To top it off off, he told me to get an over the counter ointment for an infection I had. When I went to get the ointment it specifically said not to use it on the nail ( which is where my infection was).Very unprofessional and rude. I can not believe there are not more complaints. When I make appointments at Kaiser, I specifically request NOT to have him.

Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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2.3 Rating

April 4th, 2011

I felt like he was extremely rude... When I described my pain, he told me that wasn't possible... And told me I was wrong. Sorry I know what I'm feeling sir... He told me that my problem was one thing then called me days later saying the symptoms I had stated were correct and I might have this rare condition. I don't like him. Doctors are supposed to be caring and warm and open but he was the exact opposite.

Wait time
5.0 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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4.0 Rating

November 19th, 2015

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