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Dr. Keong Joung Is this you?
  • 7
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Quality Rating

Highly Satisfied

Friendly Staff
Promptness
Appropriate Followup
Spends Time With Me
Bedside Manner
Accurate Diagnosis
Easy Appointments
Wait Time
7.5 min

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9 Ratings with 3 Comments

5.0 Rating

April 8th, 2016

Very upset that he is gone from Azusa pain management

I should have filled this out sooner this was the best pain management doctor I have ever had the most caring and now he is gone and I don't know why but I intend to find out where he went and if he doesn't take my insurance I'll pay to see him! Very upset that he is gone from Azusa pain management

Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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1.0 Rating

September 11th, 2014

Neglect

I am a victim of identity theft. A fraudulent individual tried to receive a prescription under my name and information. I am denied medication. I was told to clear it with my pharmacy and the pharmacy involved,...I did. I was told to make a police report....I did. I have osteoarthritis, two artificial hips, five bulging discs and have chronic pain. I'm older yet try to be active...and have absolutely no criminal record. Yet I'm treated like a criminal. Dr. Joung will not consult me himself...he has his P.A. do it.

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5.0 Rating

November 4th, 2010

RN

Listens carefully, empathetic, helps me to understand my situation.

Wait time
10.0 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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5.0 Rating

August 10th, 2016

5.0 Rating

April 26th, 2016

5.0 Rating

April 10th, 2016

5.0 Rating

March 31st, 2016

Appropriate Follow-up

1.0 Rating

September 17th, 2015

Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up

5.0 Rating

February 17th, 2010

Wait time
5.0 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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