Overall Review

3.8
  • 6 patient ratings
  • 2 comments

Last 12 months:

5.0 (+ 1.2)

2 Patient Reviews

  • Highly Satisfied
    67%
  • Satisfied
    0%
  • Neutral
    0%
  • Dissatisfied
    17%
  • Highly Dissatisfied
    17%
  • Wait Time 18 minutes
  • Easy Appointments
  • Promptness
  • Friendly Staff
  • Fair and Accurate Diagnosis
  • Bedside Manner
  • Spends Time With Patients
  • Appropriate Followup

Showing 1 - 2 reviews

5.0 of 5
April 28th, 2015
Top Eye Doctor in Rockville
Wait time
10 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
I have been Dr. Frank's patient since 1992 and he is excellent.
Was this review helpful? Yes No

1.0 of 5
February 22nd, 2012
Mrs Ruth Amaya
Wait time
60 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Stay away from this office, they are clueless and have no interest on helping their patients. Dr Frank was recommended by The Laser Eye center, when I arrived for my appointment I notice the staff could use customer service training, then they made me I waited over half hour for the doctor, after the exam they left me waiting for another long lapse of time and them was asked to bring in my old prescription so that they can give a new prescription (that never happen to me before). I got my new contacts three days ago and to my surprise they dont work, I cannot read anything and the only solution the doctor gave is to go to CVS and purchase new reading glasses and to call my old doctor to ask for the old prescription, bring it to them and take another exam that will cost me about $200.00. Did I mentioned they wont bill your insurance and demand payment at the timer of service
Was this review helpful? Yes No

Nearby Doctors

Dr. Lawrence Frank, MD is similar to these 3 Doctors near Rockville, MD.

Doctor

Dr. Marshall Keys

4.4 of 5

Doctor

Dr. Seema Gupta

11 years experience

2.8 of 5

Doctor

Dr. Robert Ralph

5.0 of 5