Dr. Nina Epstein MD Patient Reviews

Overall Rating

2.8
  • 4 patient ratings
  • 2 reviews

2 Patient Reviews

  • Highly Satisfied
    0%
  • Satisfied
    50%
  • Neutral
    0%
  • Dissatisfied
    25%
  • Highly Dissatisfied
    25%
  • Wait Time 22.5 minutes
  • Easy Appointments
  • Promptness
  • Friendly Staff
  • Spends Time With Patients
  • Appropriate Followup
  • Fair and Accurate Diagnosis
  • Bedside Manner

Showing 1 - 2 reviews

1.0 of 5
December 10th, 2013
Don't go to Metropolitan if u are a minority!!
Wait time
35 minutes
Easy Appointment
Promptness
Friendly Staff
Spends Time with Patients
Appropriate Follow-up
Well, although Dr. Epstein presented her self as nice and professional, I can not say the same for her staff. If you are a minority please stay away, I am of Hispanic descent and I was treated horrible. The staff there could use some customer service training and most important should greet all children upon arrival not just Jewish or White. I am truly disappointed as I was looking forward to having my kids see Dr. Epstein but its not a good place. I was basically spoken to in a condescending matter. What a disappointment for our community. Please help your staff respect patients and treat everyone the same. Dr. Epstein appears like she cares but her staff doest not. A smile goes a long way.
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2.0 of 5
March 18th, 2012
Wait time
10 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
It's hit or miss with her. She'll misdiagnose, but once it's determined by another doctor, she is good at managing the problem. She is good at routine check-ups and is sweet with the baby.
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