Patient Reviews ? Write a Review
Dr. Smith is caring and compassionate. He is an excellent diagnostician. He listens to your concerns and addresses each and every one. He has been my primary care physician for over 10 years and I have never had any complaints.
Dr. Smith is an excellent doctor. I drive over an hour to see him and his staff. Very comprehensive and kind.
Dr. Smith was attentive, listened to my concerns and was responsive to my inquiries. His staff is cordial and professional.
Dr. Smith is very thorough and caring. He continues to show compassion.
Dr. Smith and his staff provide the best customer service that I've experienced. Scheduling is convenient, the wait upon arrival for an appointment has never been long, and I feel that he is concerned about my health and care. His staff is great!
I have had Dr. Smith as my physician for over 5 years now and I have been pleased with him being my physician. He listen and pay attention to anytime I explain to him my health issues. He always do a follow-up if it is critical.
This was my yearly checkup and all went well. Scheduling my appointment was done with no issues and I was in and out, which was a pleasant surprise.
My Doctor always provide excellent service and good bed side manners. Overall excellent service.
Great bedside manner, seems genuinely concerned about patient well-being. Takes interest in patient and goes above and beyond for care of patient.
Dr. Smith is very thorough. He takes time to answer all of my questions/concerns. I have recommended him to friends. They scheduled appointments after recommendation and were quite satisfied with the results. Keep up the good work, Dr. Smith.
Very friendly and courteous
I very comfortable going to Dr. Smith. He's an excellent doctor
Has been my Dr for many years.. I trust him with my life and will continue to send everyone I know to him.
Its a great pleasure to have Dr Norman Smith as my doctor for the last 15 yrs because he truly CARES for his patients.
Excellent customer service. .. a great provider!
Thank you for all you do. Cya next year!
An excellent primary care physician whose main concern is his patient's wellbeing! Very personable would recommend to all.
Great bedside manner. Very professional, very through. I would definitely recommend him to my friends and co-workers.
Great Dr and Staff never a long wait time. Facilities are always clean and orderly.
Great 1st time visit.
Great Doctor. He met all of my needs.
Dr. Smith has been my PCP for over 10 years and I am extremely satisfied with his medical care and attention that he provides to me as his patient. He is always professional, courteous, and prompt. I really appreciate Dr. Smith. His staff is awesome too!
Dr. Smith is always pleasant, shows concern and interest with your health. He is a wonderful person in general.
Great bedside manner. I value his opinion and advice.
Once I get my results, we will follow up with my issue and concern.
The experience was pretty good. The facilities could have been a little bit more up to date but its was good for what I needed.
Medical consultation is outstanding.
Dr Smith has been my Dr for over 20 years and I received nothing but top medical care. The best in the business as far as I'm concerned.
Made me feel extremely comfortable. Definitely knows his stuff. I would HIGHLY RECOMMEND Dr. Smith.
Dr. Smith was attentive and willing to answer any questions. He was very thorough and showed concern for my medical needs. I'm glad that he's my new family doctor.
Dr. Norman Smith is easy to talk to and his staff is pleasant. I have never had to wait long to be seen and test results are available through an online system.
I have a patient with Dr. Smith for years. He was instrumental in locating a lump in my breast that saved my life. Lately, he has become more by the book and less display of bedside manner.
Dr. Smith and his staff were very professional and thorough! I believe my search is over!
Great doctor, nurses and receptionist
I have been a patient of Dr. Smith's for many years. Extremely professional and knowledgable staff, I always feel comfortable in his office. Most of my visits are annual physicals, and the procedure is always thorough and timely I would recommend anyone.
Dr Smith has a very nice bedside manner and appears to be a capable physician. He's not part of a conglomerate or a large HMO. If you need any additional services (x-rays, MRIs etc), you will be referred to another doctor/facility.
Dr. Smith has a great bedside manner and answered all my questions. Timely relay of prescription to Pharmacy. He even followed up the next day to see I had any outstanding concerns.
Doctor Smith was fine, his staff on the other hand has the worst customer service skills ever.
Just the friendly service I want from my doctor office. From the receptionist , nurse and doctor. Very happy junior recommend you guys to. Trying to get my wife to visit.
A very personable and above all knowledgeable doctor. I am very pleased with my care and recommend Dr. Smith highly.
Dr. Smith is professional, caring, and courteous. He is thorough, takes time to listen to your concerns, and communicates clearly. I can always count on Dr. Smith returning my calls when I leave a message for him. I appreciate the care he provides.
Highly satisfied with the service at Dr.Smith office friendly staff where everybody wants to know your name.
Dr. Smith exhibits skill in diagnosis and treatment. He has qualities of integrity, respect, compassion, sensitivity and listening.
Dr. Norman Smith has in approx. 10 yrs. provided me with excellent medical attention. He is always professional in knowledge, on time and present a comfortable atmosphere in the examine room. I have recommended him to others. Thanks Dr. Smith.
My appointment was scheduled for 10: am. I arrived at Doctor Smith's office at 9:50 am and after signing, I was immediately taken into the examination room. The staff was professional and caring.
Doctor Smith and his staff were professional as always. The doctor was personable and efficient and showed that he cared about my health concerns.
Dr. Smith is the consummate professional, he spends time conversing and listening.
Dr. Smith is always punctual and he always addresses my concerns. His medical staff is always very polite, courteous and friendly.
I was satisfied w/my visit. BUT when I called to make an appt, I was placed on hold and after a few minutes, the call disconnected. I called back, was placed on hold--when the call resumed, I left my info and was promised a callback that I never got
This is the best doctor's office I've ever been to. I rarely wait long, and have all my questions answered by a doctor who is considerate of his patients, and thorough with his assessments. I highly recommend this office.
Dr. Smith has been my primary physician for nearly 14 years. He is very thorough in his evaluation of my health and in following up on any concerns that I have. His staff are very professional and very considerate of my needs. I recommend him highly.
Dr. Smith has been my doctor for about 10 yrs. He is great! He takes his time and listens to your concerns. I would highly recommend him.
I have been going to Dr Smith for over 10 years, He has always and still is my favorite dr. He is always prompt, courteous, and always addresses my medical issues, tells me what tests are due, and sets them up for me. I hope he never stops practicing!!
Dr. Norman Smith is always very welcoming and willing to take the time to listen and answer questions. GREAT PERSON and DOCTOR
Always excellent service with Dr. Smith. He is extremely knowledgeable and personable.
Dr. Smith is courteous, patience and a good listener. He explains and interpets your diagnosis, always anwser your questions and makes you feel relaxed
Dr. Smith is very knowledgable. He takes the time to listen and asks the right questions to properly diagnose issues. I have been a patient of his for the past 6 years.
Excellent clinician. Listens and acts when you have a medical concern.
dr. smith has been my primary care provider for over ten years. he's alway's been wonderful matter of fact he probably save my life ! and I thank him and his staff.
would like to see this office computerize their patient charts
Dr. Norman Smith is the best!!!
Visiting was very pleasant. Bedside manner is GREAT. He takes the time to answer question and does not seem rushed. He makes you feel that you are his only patient.
The doctor himself & his wife are very pleasant &welcoming. His staff on the other hand look mad all the time and they aren't very inviting when you first come into the office. I was worried that Dr. Smith was this way, but he was the complete opposite!
Dr. Smith is a good doctor.
not reminded of prescription update
My first time with Dr. Smith and the best experience with a doctor in a long time. I am very pleased. Thank you much for assisting me with finding him.
My appointment was made and dealt with quite efficiently. I was pleasantly surprised by the staff on this occasion, they were courteous and friendly. Dr.Smith was professional as usual, I was very pleased with the service !!!!
DR. SMITH AND HIS STAFF ARE THE GREATEST AND TRULY HAVE THE PATIENTS BESTEST INTEREST ALWAYS. I WOULD RECOMMEND DR. SMITH AND DO RECOMMEND HIM TO MANY PEOPLE.
Dr. Smith is an excellent health care provider. I am very please with the care received.
Love him he's the great's
My experience with Dr. Smith and staff was friendly, warm, and compassionate. I believe I have found the place and facility to entrust my health care
Dr. Smith was great. He is a good listener and he will check you out from head to toe. The staff was great and I will be referring him other people.
Great physician! Attentive to medical issues; always on time.
As always Dr.Smith and his staff( nurse K) are extremely professional and proficient!
Great! I felt very comfortable. Answered all my questions and gave me all necessary information. My physical was very thorough and efficient.
I was happy when I got recommended and even happier now.He will now be my personal Doctor and I will make recommendations as well.Thanks Dr Norman Smith
This visit to the doctor was good. It when as well as expected. For a small practice, I was happy that I went to Dr Smith.
Dr Smith is very caring, attentive, professional, and thorough. He listens to your needs and concerns and responds accordingly. No matter how many patients he may have or see in a day, you never feel like you're being rushed or that he's impatient.
Dr. Smith was recommended by my previous doctor. Dr. Smith was very thorough and patient. He asked a lot of probing questions as well as responding well to mine. The staff was very pleasant and professional. They facility is well equipped and clean.
Dr. Smith always addresses my concerns and escalates appropriately as needed. His follow-up is awesome.
The nurse is competent but does not have good bedside manner.
My family of six has been with Dr. Smith's practice for over 15 years and will attest to integrity, probity and excellence being their hallmark; so much so that my adult children who are now qualified professionals in their work areas still retain him.
Dr Norman Smith is very professional during my office visits. He is easy to communicate with, listens and explains carefully the processes and treatment recommended. His office staff are professional too.
Dr. Smith was really great I was able to book a Physical in just a days notice. All of my concerns were throughly address and I felt very comfortable through out the entire visit.
I was looking for a new doctor and I found upon Dr. Smith online. After reading up on him I went with my gut and made an appointment. And my gut was dead on. He answered all of my questions, addressed my concerns. Now he's my doctor for life. Thanks Doc..
It's not often you find a doctor who is thorough, kind and attentive. Whenever I visit Dr. Smith - I have found him to be on target when it comes to patient care and most of all he is the best listener - he takes the time to listen! Thanks Dr. Smith!
Dr. Smith has been my primary care physician for several years and I would highly recommend him. The only difficulty I have experienced is when I need emergency/urgent appointments. In which case, I am always referred to Urgent Care.
Dr. Norman Smith was very efficient and helpful during the physical and helped identify any physical problems with the body along with a prescription to address any pain that I was currently feeling
Dr. Smith is always very friendly and he has a good bedside manner. His nurse is very thorough and checks everything for my annual check-up. He addresses all of my concerns and I never feel rushed.
We are still waiting for the results?
Dr. Smith is an excellent Doctor. He listens and takes time during visits. His staff is friendly and I have never waited more than 15 minutes in the waiting area and no more than 10 minutes to be seen once in the exam room-medial assistant Kia is great.
I have always found Dr. Smith to be a good health care provider.
Dr. Smith is a true professional and he knows his craft!
My assessment of Dr. Norman Smith's overall professionalism is categorized as exceptional. The individual care and concern extended to his patients, far exceeds my expectations. He is always thorough and comprehensive, when interacting with his patients.
Dr. Smith's warm demeanor, communication, listening skills, patients ,and professionalism is outstanding. Office staff all ways courtesy and friendly.
Dr. Smith was great. Very thorough and detailed in his explanations and diagnosis. Very nice, personable, and attentive.
Dr. Smith is efficient and competent. Office staff is friendly and business like.
Dr. Smith was very thorough and was willing to listen and address any of my concerns; I was looking for a doctor willing to accept new patients for over 2 months after making initial contact with his office I was scheduled for an appointment in one week.
Dr. Smith exhibited an intuitive understanding of the balance that must be maintained to ensure my good health as I continue to age .
Amazing physician. I will not change to another doctor. Always caring and his diagnosis is always correct. I have already recommended him to friends.
I am a new patient of Dr. Smith and my first visit was more than satisfactory, it was a easy decision for me to pick Dr. Smith as my primary physician. His staff was also exceptional and made my first visit clear with everything I needed to know.
Dr. Smith and his staff are WONDERFUL! I truly appreciate their concern and expertise.
Dr. Norman is very thorough, very patient with patients, very caring, very professional, and takes time to address my concerns, and answer my questions. He is very up-to-date in his knowledge of medical issues, and pays attention to what I have to say.
Dr. Norman Smith has a very professional staff and he himself has an excellent bedside manner!
Dr Smith, has always addressed my concerns, he is a wonderful caring doctor. I would recommend him to anyone looking for a primary care doctor.
Dr. Smith is a friendly and personable doctor. He is excellent in addressing any and all concerns I have. He is genuinely concerned about my overall health. I would highly recommend him to anyone.
My provider was great, what ever I want to talk about he is willing to listen. Yes I would recommend him to family .The rest of his staff were attending to their jobs. The nurse who service me was also great .
My family (husband, son, daughter and myself) are so pleased with the excellent care that Dr. Smith provides. Our visits are always thorough, our questions and concerns are genuinely addressed and the facility is very comfortable and clean.
Dr Smith is the best doctor I've ever had to break down all the medical terms. So you can understand them and tell you how to live a healthier life.Very satisfied!
My overall experience is always a good experience on each visit.
Dr. Smith and his staff impressed me on my first visit, and continued (to impress me) with each visit. His administrative staff and nurses are extremely conscientious, thorough and knowledgeable. Dr. Smith is caring, and discusses my condition with me.
I have been seeing Dr. Smith for the past 8 years. I like him and I am satisfied with his service and knowledge as a medical provider.
Dr. Smith is excellent, he has been my primary care doctor for years. Dr. Smith is an excellent diagnostician. He is compassionate and caring. He listens and you are never rushed. The wait time is less than 10 mins. if any at all.
I have been a patient of Dr. Smith for over 10 years. He has always answered alll my questions, always keeps up with the tests I am scheduled for, and is always very professional. When you schedule an appointment with Dr. Smith, there is never any waiting
Prime Care and Dr. Smith are Great! I would highly recommend their medical services!
I was greeted when I arrived and my wait time was only 5 minutes from schedule. I travel from Annapolis, Md. to this office because Dr. Smith and staff are professional. He is thorough with exams and takes time to listen and talk with you.
Dr. Smith is extraordinary! His ability to listen, communicate, show a genuine interest in his patients concerns, coupled with his passion and commitment in delivering total healing leaves me in awe! Dr. Smith is very dedicated, humble and most sincere.
My office experience was great. Dr. Smith came highly recommended and i will definatley recommend him to my friends and family.
Dr. Smith is a caring individual, and most of he respects his patients point of views. He is a good doctor.
Dr. Smith and his staff are very friendly and professional. The only thing I don’t like is the prostate exam other than that everything is AOK. Thanks Doc!
I value my Doctor very much. Dr. Smith has proven to himself to have genuine concern for my well being overall. He is attentive to hear my concerns about my health and matters that concern my health. He gives wise counsel. He is patient.
Dr Smith listens to my concerns and addresses each of them. He cares about his patients well being.
Dr Smith is a wonderful, he listen to my concerns , and answers my questions in terms thar I can understand.
Dr. Smith and his staff have been exceptionally helpful to me and my husband. I've been dealing with a lot of medical issues and Dr. Smith has gone out of his way to diagnose the problem. Every time I go for an appointment, his staff calls me by name and make me feel extremely welcomed. My husband and I have been a patient of his for the last five years and we never had a problem.
Dr.smith was on time professional and informative. His staff was excellent. And courteous.
Dr. Smith is the best PCP I have ever had. Very thorough and professional. I travel almost a hour to come to his office because he is so good at what he does. His medical assistant is very nice as well. Thank you!!
Dr. Norman Smith is the absolute best! He listens to everything you have to say. His work and his staff are professional and always kind - whenever I call or come in for an exam. The physical exam is always thorough. Thank you Dr. Smith!
Easy to talk to, knowledgeable and thorough. I was there for a physical and he went about it professionally, explaining all steps. Will recommend.
Dr. Smith is a caring doctor who is concern for his patients. He takes his time and review your medical chart with you.
I always enjoy my visit with Dr. Norman Smith and his Staff. They are very polite, and professional. I appreciate the in house technicians that can perform the auxiliary exams, and not have to go to another location. Dr. Smith take time to sit with you
Very patient and fully aware of your medical conditions as though you were his only patient, listens keenly to any questions you may have then addresses all your concerns. He always does a thorough job. All referrals and medications are promptly resolved
Dr. Smith is an excellent doctor who is very professional
Dr. smith is always consistant and informative with his diagnosis.
Dr. Norman Smith is a great physician and, more importantly, he makes himself available for office visits for referrals and last minute emergencies. his staff is cordial and efficient.
Dr. Smith is a good listener, compassionate and extremely thorough. I have never had to wait more than 10 mins to see him. His staff is very friendly and helpful. We've referred several people and we will continue to do so.
Dr. Smith is a excellent physician who takes time to listen to your concerns. However, on a recent visit, the office appeared to be short staffed. There was only one nurse who had to check patients in and screen them, i.e. take blood pressure, temperatur.
I came to Doctor Smith leave my previous primary doctor mainly because I wanted a 2nd opinion about my health concerns that I felt weren't getting address with her. I've been very happy with my switch. I would recommend him.
My 1st visit...he's my new Primary Care Doctor...nuff said..
My confidence in his abilities deteriorated when I was prescribed one med for BP and then before I left his office he came back in and changed it to something else without a reasonable explanation. He was in and out of the exam room like a whirlwind and I could never get he or his office to return my calls when I had a concern. Lastly, he left me without my BP meds for nearly two weeks because I was unable to keep an appointment due to my work schedule even though I called a day before to cancel as required.
THIS OFFICE HAS A TERRIBLE FRONT STAFF.... VERY UNPROFESSIONAL.... PLEASE SEND THEM TO A CUSTOMER SERVICE CLASS... THE TALL NURSE HAS A EVIL EYE...
Think about things like... What was most memorable? What did you like or dislike? What would you tell a friend? Would you choose this doctor again?
Dr. Smith is a qualified Internal Medicine physician, who in my opinion, is overwhelmed with patient cases. He cannot do everything himself, and his staff has down-right nasty attitudes. They always behave as if they are doing you a favor if you ask anything of them, whether it is a question about your care or just a simple good afternoon. They never pass on messages and they never seem to have copies of your reports sent to them from specialists that you've seen. They balk at calling you with results from your lab work, they claim to never get faxes from your pharmacy when they've been sent. They often call in prescriptions with an incorrect dosage or with incorrect information as to how to take your medicines. I recently left the practice and found out that a condition I had been diagnosed with over two years ago, had not be resolved as I had been led to beieve it was. I am glad that I left because it could have led to more serious health issues later on. I also discovered that I was pre-diabetic and needed to lose weight and change my diet in order not to get diabetes, but I never would have known that if I had not left this practice. I would not recommend this practice to anyone whether I know them or not.
I called on a friday to cancel an appointment and the office had closed early. left a message with the answering service because the office was closing for the holiday on Monday appointment was that tuesday. I recently went to an appointment and was told about the charge(there is note in my file that I called on friday and that the office had closed early), the receptionist spoke with the doctor and to no avail the charge is still on my account.
Very good physician. Personable, and professional. Very good listener, and good healer. Highly recommend
I wanted to share my recent experience with Dr. Norman Smith and his unprofessional staff. I visited his office three weeks ago. When I did not receive my lab results back I called the office. The rep who asked the phone acting as if I were asking her to walk cross country to get my chart and read the results. After being placed on hold two times, I was told I had to wait until I receive something in the mail. They were unwilling to read the results to me so I could have some peace of mind. I have yet to hear from the doctor. I have caleld and left messages and no one has returned my call. The staff is not courteous at all. An dto make matters worst, when I called today to get assistance, someone pick up the phone and greeted me with a nasty "Hello". Is this how you are supposed to answer the phone at a place of business? And she proceeded to have a nasty attitude while talking to me. Dr. Smith needs to check his staff. Either complete a clean sweep and fire everyone in the office and hire people who are happy to have a job and willing to do their jobs- assist patients. Needless to say, I will NOT be returning back to Dr. Norman Smith's office in Bowie, MD.