Dr. Praveen Thangada MD Patient Reviews

  • Neurology Seguin, TX

Overall Rating

3.0
  • 21 patient ratings
  • 4 comments

Last 12 months:

2.7 (-0.3)

4 Patient Reviews

  • Highly Satisfied
    33%
  • Satisfied
    19%
  • Neutral
    5%
  • Dissatisfied
    0%
  • Highly Dissatisfied
    43%
  • Friendly Staff
  • Bedside Manner
  • Wait Time 42.3 minutes
  • Easy Appointments
  • Promptness
  • Fair and Accurate Diagnosis
  • Spends Time With Patients
  • Appropriate Followup

Showing 1 - 4 reviews

1.0 of 5
February 6th, 2017
UNPROFESSIONAL STAFF
Friendly Staff
The staff is beyond unprofessional. The staff are immature, ignorant, unprofessional and lie to other professionals. If you don't know the answer to a question simply say you don't know rather than lie to me and then turn around and say you didn't say it. It's a shame you employ such people.
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1.0 of 5
July 27th, 2016
Wait time
56 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
With major concerning health problems, unfortunately, this doctor was very vague and didn't explain things wells, seemed always in a hurry. Uncaring attitude.
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1.0 of 5
August 15th, 2014
Hospital Risk Manager
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Very unprofessional office staff. I called to reschedule an appt and as soon as the receptionist answered she immediately put me on hold without even asking why I was calling. I was left in hold for 10 minutes. When they finally came back to the phone I said I needed to reschedule an appt for the following Monday. She very rudely said all those appts had been cancelled. I replied with I had not been contacted about my appt being cancelled and once again she was rude and said yes they are cancelled. So I asked about rescheduling and was told I would be contacted. Is this any way to run a medical practice? NO! Find care elsewhere, I know I will. I am a certified hospital risk manager. I will not be seen by a provider with such incompetent rude support staff.
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1.0 of 5
June 17th, 2014
Professional
Wait time
56 minutes
Easy Appointment
Promptness
Friendly Staff
Appropriate Follow-up
I visited the office today and encountered the most incompetent staff I have ever experienced. My appointment was for 2:00 pm and it was 3:30 pm and I was still unapproached sitting in the waiting room. What make it so irritating was I was in for a followup for an MRI. Mind you it took three weeks for the staff to contact me that my insurance company had granted approval. Three weeks earlier, I visited their 410 office and was greeted by the receptionist with..."You know you're late", without even acknowledging that I had contacted their front office regarding my few minutes tardiness due to the huge obstruction of a tree covering the building's facade limiting the view from 410. To add injury to insult they charge me $35.00 for my medical records. Their staff was rude starting with the office manager. Incompetent clerical work as they misplaced records. Unfortunately the office is a representative of the doctors. I would not recommend Dr. Thangada or Dr. Roa to anyone.
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