Roberta F Palestine, MD

Dermatologist (skin), Surgical Specialist
31 years of experience
Video profile
Accepting new patients

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Derm. & Clinical Skin Care Ctr
6410 Rockledge Dr
Ste 201
Bethesda, MD 20817
(301) 530-8300

Locations and availability (5)
Summary Patient Reviews Credentials Locations & Availability Accepted Insurance

Patient Reviews ?

Overall Rating:
1.5
  • Currently 1.5 of 4 stars
Total Ratings

24

Total Reviews

16

Ratings
4 stars
3 stars
2 stars
1 star
Ease of Appointment:
  • Currently 2.4 of 4 stars
Promptness:
  • Currently 1.9 of 4 stars
Courteous Staff:
  • Currently 2 of 4 stars
Accurate Diagnosis:
  • Currently 1.7333333333333 of 4 stars
Bedside Manner:
  • Currently 1.8666666666667 of 4 stars
Spends Time with Me:
  • Currently 1.8 of 4 stars
Follows Up After Visit:
  • Currently 1.7333333333333 of 4 stars
Average Wait: 28 minutes
Some ratings provided by DrScore. Yelp.
  • Currently 2 of 4 stars
 |  cold professional  |  show details
Apr 2nd, 2012

I was looking for a professional to do a botox in Bethesda area and I found her in the internet. I was new in the country - I'm from France - so I though maybe she was that cold just because I wasn't communicating properly, even if I believe my english is quite good. When I'm paying for a high price service, I expect to be treated with good manners and a little bit of kindness at least. Smile Doc Palestine!

  • Currently 1 of 4 stars
 |  Not thorough, didn't provide advice  |  show details
Sep 19th, 2011

Quick to suggest an expensive skin cream that probably has a good mark up, rather than prescription drugs. Lousy return policy, so I'm stuck with an $80 cream that made my skin break out and did nothing to calm my rosacea.

  • Currently 1 of 4 stars
 |  show details
by luisa p. on Mar 31st, 2011 on yelp.com

What a shame that they have such incompetent billing staff. I called to make an appt. was told i had a bill from 2005. They said they didnt participate with my ins. They would have never seen me

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  • Currently 1 of 4 stars
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Feb 23rd, 2011

I am really dissapointed. I waited an hour to be seen by Doctor Palestine. I went to see Dr Palestine for a skin discoloration. Her assistant was really rude, so does she. After she diagnosted me, she told me that there was nothing to do about my discoloration. I went to see another Dr, he prescribed me a cream and after a month, my discoloration is gone. Also, I wanted to ask Dr Palestine questions on dermabrasion etc... a solution to have a better appearance. However, when I saw her, I litteraly changed my mind. How a dermatologist whose job is trying to make you look better does not brush her hair or take care of her own skin? twenty five years of experience, well then I would say knowledge doesn't give the skills.

  • Currently 1 of 4 stars
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by Helen f. on Jan 19th, 2011 on yelp.com

This practice has gotten way too big for its own good. I have seen every doctor in the office, and to me the best one in there is the nurse practitioner. She was the first one ever to recommend a

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  • Currently 1 of 4 stars
 |  Poor Customer Service  |  show details
Jan 9th, 2011

Dr. Palestine herself is OK but quick to sell treatments at her spa.The Med Spa seems to advertise a lot and bring in new patients frequently. I find they are not accommadating and work only at their own convenience. They do not have a caring attitude.

  • Currently 1 of 4 stars
 |  Unbelievably unprofessional!  |  show details
Nov 9th, 2010

After waiting for 45 minutes, the "doctor" waltzes in to spend maybe 60 seconds with me (gives my face a cursory glance, flips through my chart), suggests an $800 peel, and then hands me over to her assistants. I should have known better but I scheduled an appointment for the peel - I was told that the office must collect the $800 AT THE TIME OF THE APPOINTMENT even if the appointment itself was weeks away. When I protested, "Lauren" suggested that I pay at least half the amount and I did (again, I should have known better!). The icing on the cake was when I had to cancel the appointment a few days later because of work "Lauren" told me that I may not be able to get a refund on my $400!!! After a whole lot of argument from my end, she agreed to refund the amount but made it sound as though she were doing me a favor!!! Given my personal experience, I believe all the negative reviews I have read about Dr. Palestine. The Doctor and the Staff - totaally unprofessional, unimpressive, and SO NOT WORTH IT!

  • Currently 4 of 4 stars
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by Deborah B. on Nov 8th, 2010 on yelp.com

Dr. Palestine is \"as good as it gets.\" She`s been my doctor for about five years now, and I`ve never experienced anything but the best care from her. She is an excellent diagnostician as well as

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  • Currently 4 of 4 stars
 |  exeeded my expectations  |  show details
Sep 14th, 2010

I read other reviews of Dr. Palestine after I'd gotten my referral and made the appt. I went in with great trepedation and was shockingly taken back by how attentive, caring and concerned she was. She immediately biopsied the site of concern. I had her full attention. The follow up Moh's surgery was handled by Dr. Thomas Yu--who was absolutely excellent. I experienced an allergic complication and Dr. Yu called me DAILY to check up on me. I was completely impressed by this office. Regarding comments of Dr. Palestine's personal appearance--get a life. I thought she was attractive and demonstrated a woman who cares about and takes great care of her skin and appearance. I highly recommend this practice.

  • Currently 1 of 4 stars
 |  Making the patient feel irrelevant  |  show details
Aug 3rd, 2010

I have seen this doctor several times, and have come away feeling that she's not giving my exam much attention. I feel I'd get more attention if I were there for cosmetic reasons rather than skin cancer prevention. After my last visit, I decided I'm not going back.

  • Currently 2 of 4 stars
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by Jared H. on Jun 22nd, 2010 on yelp.com

Dr. Yu was great.Dr. Palestine...I'll probably be looking for another Dr. No follow up. No explanations. Just referrals to her "Medi-spa". I need a second opinion.

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  • Currently 1 of 4 stars
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by Kathy B. on Mar 17th, 2010 on yelp.com

One and a half stars, only because I`m sure there are ruder drs out there. But I strongly agree with the other reviewers. I`ve seen her twice now, once per year for a checkup. These appointments

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  • Currently 1 of 4 stars
 |  doctor?  |  show details
Jan 9th, 2010

I felt like all they wanted to do was sell me something. I was really disappointed.

  • Currently 3 of 4 stars
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by Subjective Honesty A. on Dec 6th, 2009 on yelp.com

I have seen both Dr Yu and Zahir 4-6 time for birthmark screens and surgeries. I really liked both Drs and their staff as well especially Pat.They work with you to find a good time and also have an

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  • Currently 1 of 4 stars
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by Jay K. on Nov 11th, 2009 on yelp.com

At least Leila C was lucky to actually meet the elusive Dr. Palestine, I've scheduled two appointments and both times I've seen the physicians assistant. Palestine was apparently too busy…

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  • Currently 1 of 4 stars
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by Leila C. on May 15th, 2008 on yelp.com

Horrible dermatologist. I ended up seeing her because Dr. Shah was booked through July. Big mistake. Roberta shows up an hour late, without apologizing, let alone, introducing herself, she comes…

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