Dr. Russell Alterman DO Patient Reviews

  • Internal Medicine Upland, CA

Overall Rating

1.9
  • 13 patient ratings
  • 6 comments

Last 12 months:

3.3 (+ 1.4)

6 Patient Reviews

  • Highly Satisfied
    15%
  • Satisfied
    8%
  • Neutral
    0%
  • Dissatisfied
    8%
  • Highly Dissatisfied
    69%
  • Easy Appointments
  • Promptness
  • Friendly Staff
  • Fair and Accurate Diagnosis
  • Bedside Manner
  • Spends Time With Patients
  • Appropriate Followup
  • Wait Time 23.8 minutes

Showing 1 - 6 reviews

1.0 of 5
July 20th, 2016
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
I wish I could rate him zero
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1.0 of 5
September 23rd, 2013
The condescension was dripping off the walls!
Wait time
55 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
OK - I am not normally given to drama or hyperbole, but the doctor was ridiculously condescending to me when I brought in my eleven-year-old son who had a small but deep cut on his face. When I told him that it had been almost a full day since my son had received the cut (I had just picked him up from a slumber party), Alterman said in the most condescending voice - as though any moron should have known it - that it was too late for stitches. His tone and facial expression were beyond arrogance; he appeared disgusted with my presence. Both my son and I were shocked and confused by this encounter. It could be that a normally good doctor was having a bad day, but his negativity was so extreme that I have to think he must take some satisfaction in elevating himself over a mere non-doctor. This would have been quite the Candid Camera skit, but unfortunately, he wasn't acting. Ugh!!!
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1.0 of 5
September 10th, 2013
STAY AWAY!!! FROM DR. RUSSELL ALTERMAN IN UPLAND CA,
Promptness
Friendly Staff
ALTERMAN IS THE RUDEST UNPROFESSIONAL DOCOTOR THAT I HAVE EVER EXPERIANCED IN MY LIFE… UNFORTUNATLY I LOVE GOING TO ADVANCE URGENT CARE IN UPLAND! THE OTHERE TWO DOCTORS ARE PROFESSINAL. EXCEPT FOR RUSSELL ALTERMAN!!! I CAN TELL BY HIS OTHER REVIEWS IM NOT THE ONLY ONE THAT FEELS THIS WAY! HORRIBLE EXPERIENCE EVERY TIME, MY STOMACH CURLS JUST TO KNOW HES THERE! WHEN HE COMES IN THE ROOM TO SERVICE YOUR NEEDS IT’S ALWAYS AN UNCOMFORTABLE FEELING, THEY SHOULD REALLY HAVE A NURSE WITH HIM AT ALL TIMES. I’M CONCIDERING REPORTING HIM TO STATE MEDICAL LICENSING BOARD TO FILE A COMPLAINT AGAINST DR. RUSSELL ALTERMAN. I ALWAYS LEAVE UNSURE OF DR. RUSSELL ALTERMAN DESCISIONS MADE AND FEEL VIOLATED…
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2.0 of 5
February 20th, 2013
Underwhelming
Wait time
20 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Gets the job done like any doctor, I suppose, but if you like to feel like your doctor cares even in the slightest about you, this is not the fellow to see. Strangely aloof - too mentally preoccupied to absorb any answer given to his questions. Very subpar listening skills overall. +1 for recommending I see a specialist per the rulebook, -1 for a shot in the dark misdiagnosis. Get in, get diagnosed, don't expect any follow-up questions, deep-digging, or concern from Mr. Alterman.
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1.0 of 5
August 10th, 2012
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Dr. Alterman was extremely rude and uninformative. I had to undergo an explorative procedure and when it became painful without warning, he did not acknowledge my discomfort. I even asked what he was doing and he said "hang on" but never answered my question. He not only misdiagnosed me but made the problem worse with his overly-aggressive inspection. He left the room giving me very little advice and told me to go "look it up on Web. M.D." Alright, sir, I did not pay $170 to be told to go google it. Puh-leeese. Frustrating, to say the least. Dr. Alterman isn't my first choice... or second... or third.
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1.0 of 5
May 12th, 2009
stay away from alterman
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
ALTERMAN is the RUDEST most unprofessional arrogant typical ahole doctor you can ever get. He leaves much to be desired in quality health care and I do not recommend him. STAY AWAY if YOU WANT TO STAY ALIVE!
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