Dr. Scott Jensen MD Patient Reviews

Overall Rating

4.4
  • 17 patient ratings
  • 7 comments

Last 12 months:

4.7 (+ 0.3)

7 Patient Reviews

  • Highly Satisfied
    71%
  • Satisfied
    18%
  • Neutral
    0%
  • Dissatisfied
    0%
  • Highly Dissatisfied
    12%
  • Wait Time 18.9 minutes
  • Easy Appointments
  • Promptness
  • Friendly Staff
  • Fair and Accurate Diagnosis
  • Bedside Manner
  • Spends Time With Patients
  • Appropriate Followup

Showing 1 - 7 reviews

5.0 of 5
February 23rd, 2015
Great Dr, great staff
Wait time
5 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Dr Jensen gave me some medical information that I'd never had my primary care doctors tell me before, which is a possible solution to a 25 year old issue. AWESOME!
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5.0 of 5
February 3rd, 2015
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Pleased to find a great doctor in Queen Creek. If you are looking for a doctor who has more training and understanding of the broad spectrum of diseases and health issues that face individuals today, this is your doctor.
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1.0 of 5
October 1st, 2014
Family of 5 years left out to dry
Wait time
20 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
My whole family has been seeing Dr. Jensen for over 5 years. I'm sad to say we are in the grueling process of finding a new doctor. We all love Dr. Jensen, however we are switching due to the front desk staff. Gina, Juana have always been rude to busy and I learned do not give the Dr. Phone messages. I don't feel comfortable telling them my family business because of the way they treat my family as well as other patients. I don't believe Dr. Jensen has any idea how uncomfortable those women make patients feel. Or maybe he is like them and truly doesn't care.
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1.0 of 5
September 5th, 2014
90 min wait/ didn't see dr/no compassion
Wait time
56 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Horrible experience. Tried to get there 20 min early but the directions I kept getting over the phone kept had me going past it. Got there 5 min early to wait 90min and leave without being seen because I was going to be late for work. Because I waited so long with the encouragement that they would see me soon I missed pick up time and lost the work for that day I ran back before they were closed to see if they could squeeze me in since I had no way to get back for at least 3weeks because Im not supposed to drive for health reasons and my situation was pretty desperate their. Response was I shouldn't have left the first time so I have to wait at least 2 weeks. They knew my situation before I came I and I reminded them while I was there. they kept telling me the dr would see me soon or I could reschedule 2 weeks out. Since my 6 month old has barely napped since she was 4 months old I couldnt wait 2 weeks.hey completely lack any compassion. This is my 3rd at an attempt at an appointment with them and it took a lot to get there just to not see the dr. Seriously don't waste your time.
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4.0 of 5
August 23rd, 2012
Dislike the office staff
Wait time
25 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
I waited 30 minutes for the front desk to realize that I did not have a copay after repeatedly letting them know I do not. They would not see me until I paid them. Meanwhile they take back 2 patients who came in After me. Needless to say I am looking for a new doctor's office.
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4.0 of 5
April 2nd, 2012
Great Doctor but very poor staff.
Wait time
25 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Dr Jenson is very good doctor. He is very polite and professional. As for his staff I can not say the same. His receptionest seem clueless or just plain rude. They are very difficult to deal with for prescription refills and hopefully you do not have to get a appointment right away. They do have minimum hours and it can be difficult to get in to see Dr Jensen. But when you do get to him there is no complaints. Maybe they should think about adding some more doctors.
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5.0 of 5
February 5th, 2011
Wait time
5 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Spends Time with Patients
Appropriate Follow-up
Dr. Jensen is a great Dr! Staff is friendly and efficient.
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