- Friendly Staff
- Wait Time
- Appropriate Followup
- Spends Time With Me
- Bedside Manner
- Accurate Diagnosis
- Easy Appointments
Share Your Experience
Have you seen Dr. Terry Madsen?
August 17th, 2017A miracle worker!
October 10th, 2016
I called the office about an appointment and was hung up on twice.
August 18th, 2016Awful dr Stsy out of the bars
May 23rd, 2016The best!
September 29th, 2015
April 15th, 2015
Simply the worst follow-up of any medical professional I have ever seen. I requested a copy of my visits and have been waiting three weeks for them to even call or respond to this simple request. Unfortunately, however, this is just the straw that broke the camels back. I have had a horrible experience with the offices' unwilling to follow-up on everything. I should have know there was going to be trouble after Dr Madsen did not return an emergency call until three days later. Then for a year now, if you need something, don't leave a message because your call will not be returned. You have to go in and face the staff in order to get what you need.
November 19th, 2014A Doctor
Dr. Madsen is a typical surgeon. He WANTS to operate. He will treat people with chronic conditions but essentially he wants to treat people who he can operate on. The man is a good surgeon and had mostly good results. He has times when he seems rushed and other times when he seems like he has all the time in the world to spend with you; I think it just depends on what kind of day he is having. His office staff seems very nice but they do seem busy and maybe a bit over worked. One girl was severely pregnant and working so I assume they are probably severely understaffed. Melanie at the front desk was helpful, as was the woman Gwen who checked me out. The girls in back were helpful though I don't recall the names of them all. I do have to say the previous office manager who worked there and did my x-rays was a sweetheart, though I understand she's been replaced. That's too bad though. All in all, Dr. Madsen is a good surgeon and his office is typical of a doc who sees a lot of people. AND my knee feels pretty good after everything too, so that's a plus.
August 11th, 2014Greatest staff around.
Thank God he has a new lady up front, not only does she speak English, she also makes a point to return my calls, I wish I could say the nurses in back cared as much. They run me through and never seem to take the time and actually hear how I'm progressing.
May 30th, 2014AVOID THIS DOCTOR!
Very SKETCHY doctor. I had issues with both my knees. I was suffering severe pain when standing up, so I thought that I should see a orthopedic to check it out. The first thing I noticed is the unprofessionalism of front staff and subtly rude medical assistant. And that not even the best part: Dr. Madsen just glanced at my knee, felt around it, and then concluded that he can do surgery on it. Point, blank, period. I asked if he wants to do an MRI/X-ray first to make sure, and he told me that he's sure. How can ANY doctor, no matter the years of experience just look at a knee, feel it and plans for surgery? Sketchy, much? I'm so glad I got a second opinion. When it comes to surgery, it's serious business - not monkey business. I don't know what kind of doctor's office he is running. Insurance: Blue Cross / Blue Shield
April 22nd, 2014Hip repair
After patiently waiting only 5 minutes Dr. Madsen's staff promptly led me to my room. The young ladies were extremely nice and friendly. Dr. Madsen entered into my room shortly after getting their. He was not only a great doctor but he was also enjoyable to talk to and took the time to answer all of my questions himself. After an excellent surgery I continue to do physical therapy and look forward to my follow up visit!
March 20th, 2014Excellent experience
- Dupuytren's Contracture Dupuytren’s contracture is a thickening of the tissue in your hand
- Fibromyalgia Facts about fibromyalgia, including the symptoms and conditions.
- Osteoarthritis Get the facts about osteoarthritis, including the symptoms.
- View All Care Guides Prepare for your next visit with our extensive library of Care Guides