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Share Your Experience
Have you seen Dr. William Chow?
August 2nd, 2017
March 1st, 2017misdiagnosed life threating illness
January 18th, 2016
November 20th, 2015Medical Malpractice
September 15th, 2015
July 9th, 2015Very disappointed/misdiagnosed
June 16th, 2015
April 20th, 2015Visit Appointment
November 9th, 2013Probably not a good idea
After almost nine years of illness I would say Iâm a fairly good judge Of doctors and their staff. Yesterday I had one of the very worst Experiences in this Doctorâs office. I drove 55 miles to his office (all Of my docâs are in LA) and arrived on time for my 2pm apt. I signed in At the closed frosted window (you are unable to see in or out) and sat down. I understand patient privacy issues but you could hear every personal word On the other side of this window and I now know things about patients now that I canât âun-know! So the heavily frosted window is useless and an obstacle in patient Communication as far as the waiting room is concerned. Some time had passed and the window never opened so I tapped on it, after a few moments a woman opened it, looked me up and down And said âIâll be with you in a minute!â and closed it againâ¦apparently I was interrupting her conversation about her favorite flavors of jelly and jam. I went back and sat down. Minutes laterâ¦A young gentleman got up and tapped on the window, and let the jelly/jam lover know that he had been in the waiting room for almost 45 minutes and had to return to work and asked when he would be seen. Jam lover said âIâll tell the staff?â I started to wonder if she worked there. About 10 minutes later a woman came out and told the young man it would be another 5 minutes. Iâm no math wizard but that would put him in the waiting room for one hour at that point. The woman acknowledged my presence with a Hi! How are You? â¦and disappeared. Finally the young man was called back, and the woman had the nerve to say to him âIâm sorry sir, but this IS a doctorâs office!! He was quiet polite and patient and I have no idea what provoked that undeserved outburst from her. Even though I spent more than another 30 more minutes in the office I never saw him again. I have to wonder how long he sat in some exam room by himselfâ¦â¦ I have multiple serious, painful conditions, some life threatening at this point I was starting to hurtâ¦. I looked at my phone and realized I had been there almost an hour and a half. I started to feel that I couldnât sit there any longer,I knew my ul tests Would take another 30 to 45 minutes if they ever called me in to the actual doctorâs officeâ¦..and if it wasnât too late in the day to administer these testsâ¦.I had waited two weeks for the appointment but was starting to doubt the competency of the whole organizationâ¦.and then I had the long drive homeâ¦.this pain flare was progressing to a point of no return and 10 minutes later I finally decided to leave. I left a note on the sign in sheet that I had waited longer than 90 minutes wondering if anyone would ever look at itâ¦and I did not want to be billed for this âappointmentâ, I had already incurred the outrageous $18 parking fee, and spent money on gasoline for the 110 mile round trip. About a half hour into my drive home my phone rang, it was the office manager Who had the nerve to say to me âI read some verbiage on the sign in sheet And all I can tell you is that if I was in a waiting room for even 20 minutes, I would Get up and knock on the windowâ¦..â She was actually trying to turn this mess Around on me!!!! I explained what happened right down to the description of the Jam loving receptionist who dismissed me and let her know that I would be seeing another neurologist. End of story. The doc's attitude portrays him to be bored with his job and if you're looking for a listener this isn't the guy. None of this is worth it.
April 7th, 2013best neurologist
November 26th, 2012Medical negligence
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