Dr. Yolanda Rosales MD Patient Reviews

  • Pediatrics Hammond, IN

Overall Rating

3.4
  • 11 patient ratings
  • 3 comments

Last 12 months:

2.0 (-1.4)

11 Patient Reviews

  • Excellent
    55%
  • Great
    0%
  • Good
    0%
  • Poor
    18%
  • Bad
    27%
  • Friendly Staff
  • Promptness
  • Wait Time 24.2 minutes
  • Appropriate Followup
  • Spends Time With Patients
  • Bedside Manner
  • Fair and Accurate Diagnosis
  • Easy Appointments

Showing 1 - 11 reviews

2.0 of 5
September 10th, 2016
Rude Receptionist & Long Wait times
Wait time
56 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
Do not go here! The receptionist is rude! There is never paper towels in the washroom. Also, there is a wait time of 1 hour and a 1/2 to 2 hours! Lastly, you will not be able to talk with a doctor or the nurse if you call with a medical question.
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1.0 of 5
August 28th, 2014
Rude Staff
Wait time
20 minutes
Friendly Staff
Today my baby woke up really sick so I took her into the office. Upon arrival the receptionist asked who I was there for I began to explain to her that I was doing a walk in because my 6 month old was sick. Before I could finish my statement she cut me off and said we don't do walk ins. She said that the schedule for that day was already full and I would need to call to see when they could fit me in. CALL?? IM STANDING RIGHT HERE IN THE OFFICE. Long story short I was able to see the doctor within the next 20mins yet you all were booked for the day. After seeing the doctor she told me that everything was fine and that she just had a cold with some congestion. I then pointed out a rash on her she explained to me that it was an heat rash. I didn't feel comfortable with her diagnosis because I know my baby and something more serious was definitely wrong in my opinion. I waited a few hours to see if her condition would get better but it didn't it worsened. The rash spread all over her body she the began vomitting and have diarrhea. I call the office they were closed the voicemail said leave a message and the doctor would get back to me in a hour. No call was ever returned. I took my baby into the emergency room. She was diagnosed with viral exanthem, otitis media and acid reflux. I cannot understand why if I was in the office that day none of these things were brought to my attention. I will not be going babck there again. To top it off the medical assistant are not friendly.
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5.0 of 5
September 10th, 2013
Awesome doctor and staff
Wait time
15 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
Wonderful doctor! My kids have gone to her since they were born. My kids are 12,11, & 10. We recently moved out of state and they wish they could still have her as a doctor. I recommend her to all my friends in NW Indiana. When my daughter was sick she got us in right away, and her diagnosis was correct, she had a brain tumor. She kept calling up at the hospital to check on how she was doing.
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5.0 of 5
March 19th, 2016
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5.0 of 5
January 9th, 2016
Wait time
5 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
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2.0 of 5
October 28th, 2015
Wait time
25 minutes
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
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1.0 of 5
July 3rd, 2015
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5.0 of 5
September 17th, 2014
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5.0 of 5
September 5th, 2014
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5.0 of 5
July 11th, 2014

1.0 of 5
October 30th, 2010
Easy Appointment
Promptness
Friendly Staff
Fair and Accurate Diagnosis
Bedside Manner
Spends Time with Patients
Appropriate Follow-up
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