Susan M Haynes

I would strongly NOT recommend using this dentist. I have had several crowns down by various dentist. The one this lady did was a disaster! It didn't fit; it was uncomfortable; and she resisted fixing it. She remodeled it and took all the porcelain off " down to the metal" and it still was uncomfortable and began to cause pain in the antagonist tooth; yet she still resisted removing it and replacing it. I finally had to go to another dentist. He office manager was rude and insulting. They are refusing to even consider a partial, let alone a full refund-even though the other dentist saw immediately why it was a problem for me; removed it quickly and easily and has replaced it. I was since informed by an employee that she saw him for emergency services; charged him $300.00, but did nothing except told him to return during normal hours and wrote him a pain script that couldn't be filled because she was unqualified to write it per the pharmacist. She refused to give him a refund too. Now she has a new big fancy office that patients will have to pay for-even if the services are not provided. "Let's See you Smile" I am those I know who have seen her are NOT smiling!!!!! If you want to pay her for services you don't get....go for it!