Referred to his former business group for battery of tests. For some reason he left the group. Some how we ended up with him. We were supposed to see Gordon Teichner, Ph.D., ABPP. From what I have read he is board certified. Buddin did not seem prepared for us. My daughter was to take a battery of tests that would take 2-3 hours. She received 1 test that took 45 minutes. He changed the tests and when we questioned it, told us the referring counselor was not qualified to decide on the tests to give. The counselors office does this routinely with Tiechner. They like the write-up he gives. When we asked about the bill he told us the amount quoted was correct we will see. One test he gave me was for the wrong age group. It was up to 18. My daughter is 19. Does not seem like much until you realize the questions might be geared to a 5 year old. He looked for the right age group but could not find it so he told me it would be alright to use the one he gave me. The sum of the amount paid by BCBS and me was over the scheduled rate based on the explanation of benefits I received. It took many, many calls to correct a billing error. It has been over 3 months now and I do not have the extra money I was charged. I am being told a check is in the mail but from what I've calculated based on the explanation of benefits I do not think the amount is correct. I don't understand why. I was told to speak to his billing person. She argued with me about whether it was good she made a mistake. It her opinion it is good because now I can get money back. To me it means I have to pay other providers and have this money floating that I cannot seem to get back for over 3 months. One of the many arguments. She told me she could hear I was upset so she did not want to talk to me and we would have to talk later. In my opinion she seems to enjoy withholding the money. Due to the delay in correcting the bill, (over a month) I had other charges go through BCBS. I told her several times. My wife had an emergency room visit and I am over the deductible and need the money. The last conversation we had after she told me a check was in the mail was she did not know that. From what I know about the amount I think it is wrong. The mistake I made was not waiting for the Blue Cross bill and paying with my credit card. I thought all was good but learned the hard way. Do not pay in advance no matter what the offer is. Now I have one complaint with BCBS going through and one with the BBB. I don't think he is a member but they are going to contact him.
The test changes and lack of before hand knowledge, not being able to get him involved with the billing, the return of money I believe I am owed and lack of returned phone calls from the beginning when I was patient to the end when I was not dropped the score. The write-up done, again in my opinion seemed to regurgitate much of what we told him.
