Kacey H. Provenzano | Richland, WA | Urologist

.about .noScriptHide .nojs-show,.truncated [data-rem],blockquote .truncated-text{ display: initial !important}.no-js-hide,.ellipsis { display: none; }.truncated:after {content: '' !important}

Kacey Provenzano graduated from the University of Kansas School of Medicine in 2013. She works in Richland, WA and specializes in Urology.

accepting new patients
4.9

152 Ratings
13 years of experience
36 insurance plans accepted
speaks English
Fletcher Allen Healthcare
152 written reviews
1 award
1 specialty
1 area of expertise
1 office location
Female

Patients expressed high levels of satisfaction with Dr. Kacey Helena Provenzano, praising her caring nature, professionalism, and ability to explain medical issues thoroughly. Many found her to be competent, attentive, and appreciated her willingness to address their concerns and offer clear follow-up steps. On the negative side, some patients experienced long wait times and perceived a lack of friendliness from some staff members, noting a discrepancy between Dr. Provenzano's excellent care and her office environment. There were also mentions of feeling like they were left without necessary information and an overall feeling of disorganization during appointments.

AI-generated from the text of patient reviews

152 ratings & reviews

Sort:

Showing 1 to 10 of 152 reviews

.rating-and-reviews .noScriptHide .nojs-show,.truncated [data-rem],blockquote .truncated-text{ display: initial !important}.no-js-hide,.ellipsis { display: none; }.truncated:after {content: '' !important}

Thanks for.all medical care received

Did Well

Needs Improvement

Gave an accurate diagnosis
Had a good bedside manner
Spent time with me
Provided follow-up after the visit
Flexible scheduling
Saw me in a timely manner
Staff was courteous

February 14th, 2026 | Source: Partner

.rating-and-reviews .noScriptHide .nojs-show,.truncated [data-rem],blockquote .truncated-text{ display: initial !important}.no-js-hide,.ellipsis { display: none; }.truncated:after {content: '' !important}

My doctor was great, sorry to see her leave

Did Well

Needs Improvement

Gave an accurate diagnosis
Had a good bedside manner
Spent time with me
Provided follow-up after the visit
Flexible scheduling
Saw me in a timely manner
Staff was courteous

February 7th, 2026 | Source: Partner

.rating-and-reviews .noScriptHide .nojs-show,.truncated [data-rem],blockquote .truncated-text{ display: initial !important}.no-js-hide,.ellipsis { display: none; }.truncated:after {content: '' !important}

Pretty good experience for a less than fun procedure.

Did Well

Needs Improvement

Gave an accurate diagnosis
Had a good bedside manner
Spent time with me
Provided follow-up after the visit
Flexible scheduling
Saw me in a timely manner
Staff was courteous

January 1st, 2026 | Source: Partner

.rating-and-reviews .noScriptHide .nojs-show,.truncated [data-rem],blockquote .truncated-text{ display: initial !important}.no-js-hide,.ellipsis { display: none; }.truncated:after {content: '' !important}

Generally the doctor's attitude was why are here? Don't call me. Yes you will have pain for the rest of your life. I don't know who to refer you to. I don't do that surgery anymore, I don't know who does.

Did Well

Needs Improvement

Gave an accurate diagnosis
Had a good bedside manner
Spent time with me
Provided follow-up after the visit
Flexible scheduling
Saw me in a timely manner
Staff was courteous

December 28th, 2025 | Source: Partner

.rating-and-reviews .noScriptHide .nojs-show,.truncated [data-rem],blockquote .truncated-text{ display: initial !important}.no-js-hide,.ellipsis { display: none; }.truncated:after {content: '' !important}

I waited over an hr in exam room then went in the hall and ask a passing by medical person if I am going to be seen soon. The medical person that assisted was not personable. She asked me what I needed at first and when making appointment for the next procedure. This was a very weird experience with Dr P and staff normally is excellent.

Did Well

Needs Improvement

Gave an accurate diagnosis
Had a good bedside manner
Spent time with me
Provided follow-up after the visit
Flexible scheduling
Saw me in a timely manner
Staff was courteous

December 25th, 2025 | Source: Partner

.rating-and-reviews .noScriptHide .nojs-show,.truncated [data-rem],blockquote .truncated-text{ display: initial !important}.no-js-hide,.ellipsis { display: none; }.truncated:after {content: '' !important}

Excellent care as usual.

Did Well

Needs Improvement

Gave an accurate diagnosis
Had a good bedside manner
Spent time with me
Provided follow-up after the visit
Flexible scheduling
Saw me in a timely manner
Staff was courteous

December 23rd, 2025 | Source: Partner

.rating-and-reviews .noScriptHide .nojs-show,.truncated [data-rem],blockquote .truncated-text{ display: initial !important}.no-js-hide,.ellipsis { display: none; }.truncated:after {content: '' !important}

Excellent patient care.

Did Well

Needs Improvement

Gave an accurate diagnosis
Had a good bedside manner
Spent time with me
Provided follow-up after the visit
Flexible scheduling
Saw me in a timely manner
Staff was courteous

December 20th, 2025 | Source: Partner

.rating-and-reviews .noScriptHide .nojs-show,.truncated [data-rem],blockquote .truncated-text{ display: initial !important}.no-js-hide,.ellipsis { display: none; }.truncated:after {content: '' !important}

Dr explained everything and answered questions I could think of at the time. Seemed very understanding and experienced. I trust her with my situation completely.

Did Well

Needs Improvement

Gave an accurate diagnosis
Had a good bedside manner
Spent time with me
Provided follow-up after the visit
Flexible scheduling
Saw me in a timely manner
Staff was courteous

December 20th, 2025 | Source: Partner

.rating-and-reviews .noScriptHide .nojs-show,.truncated [data-rem],blockquote .truncated-text{ display: initial !important}.no-js-hide,.ellipsis { display: none; }.truncated:after {content: '' !important}

Providence is lucky to have Dr. Provenzano. She is the only competent Urologist in the entire Tri-Cities area. Please treat her with respect and don't drive her away like you have a lot of other providers that have recently left Providence. Your business model, "profit over patient" is not a good one for a Catholic organization.

Did Well

Needs Improvement

Gave an accurate diagnosis
Had a good bedside manner
Spent time with me
Provided follow-up after the visit
Flexible scheduling
Saw me in a timely manner
Staff was courteous

November 21st, 2025 | Source: Partner

.rating-and-reviews .noScriptHide .nojs-show,.truncated [data-rem],blockquote .truncated-text{ display: initial !important}.no-js-hide,.ellipsis { display: none; }.truncated:after {content: '' !important}

Dr Provenzano is caring; she asks lots of questions and looks at my chart to see my history. She explains everything in a way I understand. She is concerned about my health. She is a good Dr.

Did Well

Needs Improvement

Gave an accurate diagnosis
Had a good bedside manner
Spent time with me
Provided follow-up after the visit
Flexible scheduling
Saw me in a timely manner
Staff was courteous

November 21st, 2025 | Source: Partner

Vitals Preferred Provider
- - Preferred Provider badge recognizes providers that are committed to transparency, responsiveness and great service to patients, and have earned a high patient satisfaction rating.
Click for our Methodology

Kadlec Clinic - Urology

780 Swift Blvd Ste 201Richland, WA 99352

Tel: (509) 942-3070


Kacey Helena Provenzano	Matthew John Concienne	Patrick William Gavin, DO	Julio Slongo, MD
Urology	Urology	Urology	Urology
Accepts New Patients	Accepts New Patients	Accepts New Patients	Accepts New Patients
4.9 (152 Ratings)	4.8 (315 Ratings)	4.9 (508 Ratings)	5 (402 Ratings)
13 Years of Experience	13 Years of Experience	17 Years of Experience	14 Years of Experience
No Virtual Visit Option	No Virtual Visit Option	No Virtual Visit Option	No Virtual Visit Option
Speaks English	Speaks English	Speaks English	Speaks English, French, Portuguese, Spanish
Richland , WA	Richland , WA	Richland , WA	Richland , WA
Med School: University Of Kansas School Of Medicine	Med School: Rocky Mountain College	Med School: Michigan State University College of Osteopathic Medicine	Med School: Universidade Federal do Parana
Current Profile	View Profile	View Profile	View Profile

Search for your insurance and plan

Urology

General Surgery

Kacey Helena Provenzano holds an active medical license in the state of Washington.

Medical License

Medical Doctor with an active medical license in the state of Washington that expires in 2026.

Education & Training

Residency

Completed their residency at Fletcher Allen Healthcare.

Medical School

Graduated from University Of Kansas School Of Medicine in 2013.

NPI Number

Kacey Helena Provenzano's NPI number is 1740523158.

Dr. Juliana Emma Asencio
Urology
| Richland, WA
(0)
Dr. Patrick W Gavin
Urology
| Richland, WA
(0)
Dr. Thomas Ba Hao Tieu, MD
Urology
14 Years Exp | Prosser, WA
(9)
Dr. Harold J Ellner
Urology
73 Years Exp | Richland, WA
(1)
Dr. Michael Gene Castello, DO
Urology
18 Years Exp | Johnson City, NY
(0)
Dr. David Dawayne Vance, MD
Urology
21 Years Exp | Richland, WA
(22)
Dr. Kenneth Alan Berger, MD
Urology
27 Years Exp | Pasco, WA
(16)
Joshua Spendlove, MD
Urology
| Kennewick, WA
(11)
Kenvin Thoi
Urology
| Richland, WA
(29)
Matthew John Concienne
Urology
13 Years Exp | Richland, WA
(315)

What languages does Kacey Provenzano speak?: Kacey Provenzano speaks English.
Is Kacey Provenzano accepting new patients?: Kacey Provenzano is accepting new patients on Vitals. View Kacey Provenzano's profile on Vitals to make an appointment.
Does Kacey Provenzano accept my insurance?: You can see the insurance plans that Kacey Provenzano accepts on their Vitals profile.
Where is Kacey Provenzano's office located?: Kacey Provenzano's office is located at 780 Swift Blvd Ste 201, Richland, WA, 99352.
How can I make an appointment with Kacey Provenzano?: You can find contact information for Kacey Provenzano here on Vitals.

Our provider data is gathered directly from physicians and publicly available databases. Providers who verify their profiles gain the ability to update information, offering additional details about their specialties,education, treated conditions, performed procedures, and accepted insurances.

Reviews on Vitals are submitted by users only. Recognizing the valuable insights these reviews offer into a doctor's reputation, we maintain internal policies and protocols to ensure the quality and accuracy of all reviews. Importantly, providers cannot delete or alter reviews independently. Reviews can only be deleted or changed following an internal assessment by our customer service team.

Your feedback is highly valued and we encourage you to contact our support team should you encounter any issues.

Copyright © 2026 Vitals Consumer Services, LLC. US Patent No. 8, 694, 441. All Rights Reserved.
As more fully set forth in this website's terms of use . (1) nothing contained on or offered by or through this website should be construed as medical advice and should not be relied upon for medical diagnosis or treatment. Vitals Consumer Services, LLC ("Vitals"). the provider of this website, does not recommend or endorse any particular healthcare provider whose information or ratings appear on this website; and (2) Vitals has granted you a limited license to access and use this website for your own noncommercial use. You are not permitted to copy, reproduce, distribute, transmit, mirror, frame, scrape, extract, wrap, create derivative works of, reverse engineer, decompile or disassemble any part or aspect of this website.