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Dr. Albert Y Chen Is this you?

About Dr. Albert Y Chen

Dr. Albert Y Chen, MD is a Doctor primarily located in Gilbert, AZ. He has 21 years of experience. His specialties include Surgery. Dr. Chen is affiliated with Banner Gateway Medical Center and Banner Baywood Medical Center. Dr. Chen has received 2 awards. He speaks English.

Rating Overview

5 Ratings with 1 Comment

The overall average patient rating of Dr. Albert Y Chen is Excellent. Dr. Albert Y Chen has been rated by 5 patients. From those 5 patients 1 of those left a comment along with their rating. The overall rating for Dr. Albert Y Chen is 5.0 of 5.0 stars.

Mapbox Map of Dr. Albert Y Chen

Primary Address

Banner Health Clinic

1920 N Higley Rd Ste 308
Gilbert, AZ 85234
Get Directions

Specialties

Dr. Albert Y Chen has the following 1 specialty

  • Surgery
  • Specialty Expertise

    Dr. Albert Y Chen has the following 2 expertise

  • Laparoscopic Surgery (Laparoscopy)
  • Surgery

Reviews

Showing 5 of 5

Dr. Chen is exceptional/ his staff could ruin his practice

When I called to make an appointment for a 2nd opinion for my son, I was told the first visit cost would be between $50 and $100, depending on what was done, plus any labs, etc. Dr. Chen spent time answering questions we had, and actually solved an issue that had been perplexing even his original surgeon.The problem came at payment. For the exact same thing that the original surgeon charges $44 for (office visit and check surgery incision) this doctor's office staff charged $622.00!!!! I, of course, was actually shocked and thought they were joking, but no, they weren't. After saying I was told the charge would be between $50 and $100 maximum, the girl checked a code book. She said that the procedure (wiping a q-tip with silver nitrate on it along the incision) was a surgery procedure and costs $622.00. I asked to see Dr. Chen. The girl went to her supervisor, who talked with Dr. Chen, who said he didn't realize the code said the charge was so much. He said to just charge the office fee. THAT fee, which was supposed to be between $50 and $100 - turned out to be $178.00. Moral of the story - if you do decide to see this doctor, who is a great doctor - don't be surprised if you get TOTALLY RIPPED OFF by the office staff, as well as lied to. I should have made a recording of the original call asking for an appointment.

Wait time
10 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown
Five Stars
Five Stars
Five Stars
Five Stars
  • Awards

    2 Awards

  • Patients' Choice Award

    Patients' Choice Award (2014, 2017, 2018)

    Patients' Choice recognition reflects the difference a particular physician has made in the lives of his/her patients. The honor is bestowed to physicians who have received near perfect scores, as voted by patients.

  • On-Time Doctor Award

    On-Time Doctor Award (2014)

    Vitals On-Time + Promptness Award recognizes doctors with consistent high ratings for timeliness of appointments. The honor is granted based on a physician's overall and promptness scores.

  • Hospital Affiliations

    Dr. Chen is affiliated (can practice and admit patients) with the following hospital(s).

  • Education

    21 Years Experience

  • University Of Pennsylvania School Of Medicine

    Graduated in 1997

  • Accepted Insurance

    Dr. Albert Y Chen accepts the following insurance providers.

  • Aetna
    • Aetna Choice POS II
    • Aetna HMO
    • Aetna Managed Choice POS Open Access
    • Aetna Signature Administrators PPO
    • Aetna Whole Health Banner Health Network HMO
  • Cigna
    • CIGNA HMO
    • CIGNA LocalPlus
    • CIGNA Open Access Plus
    • CIGNA PPO
  • First Health
    • First Health PPO
  • Health Net
    • Health Net AZ HMO ExcelCare Network
    • Health Net AZ PPO HSA
  • Humana
    • Humana Choice POS
    • Humana National POS
  • Multiplan
    • Multiplan PPO
    • PHCS PPO
  • United Healthcare
    • UHC Choice Plus POS
    • UHC Options PPO

Locations & Directions

Banner Health Clinic, 1920 N Higley Rd Ste 308, Gilbert, AZ
  • Similiar Doctors

    Dr. Albert Y Chen is similar to the following 3 Doctors near Gilbert, AZ.