Dr. Brian Alan Link

My husband had a biopsy performed on a Fri morning. We have called the office SEVEN times in the last seven days to get the report and have as today NOT RECEIVED A RETURN CALL! When you are dealing with a possible cancer diagnosis it is imperative to be prompt in returning calls. Sadly, that is not the case with this office! We loved Dr Link, but his staff needs work!!!

Having never seen a kidney doctor before this year, I feel like I was on a roller coaster. I went from just finding out I had a kidney problem, to quickly finding that my kidney was dead. Then a short time later, having felt an explosion of pain and going to the ER, I find that my dead kidney is full of fluid and taking up the entire left side of my abdomen. I tell you this so you can know that I was not just scared, I was terrified. Dr. Link was kind and understanding, when listening to my fears. He got me into surgery a short time later. best bedside manner I have ever seen. He kept my family informed of everything that had happened. I would recommend Dr. Link to anyone in need of a great Urologist.

As a first time patient with Dr. Link was thoroughly impressed with him and is entire staff. Had an acute situation arise and was worked in to his busy schedule next after having been seen in Mercy ER. Although my first contact was for the acute issue I have chronic urological issues as well. As a result of my experience have selected Dr. Link as my Urologist. As a retired health care professional I seek excellence in other health care providers. Dr. Link fits my ideal of those qualities.

Went in to see Dr Link on a Monday. Didn't get to actually see him but instead his PA. Prescribed antibiotics. By Friday I was in the ER unable to walk. After 3 hrs, ultrasound, 3 bags of fluid and IV antibiotics in ER I was admitted to Mercy overnight due to massive infection. Spend 4 hours in hospital room without an IV or fluids waiting for nurses to get orders from Dr Link to start IV antibiotics. Despite nurses calling his answering service many times, Dr Link never called in with order to administer antibiotics I was admitted for. Nurses said rheir hands were tied until they received the orders. Temp spiked back to 103. Finally after an 8 hr ordeal, I had my wife remove the IV ports that the ER nurses put in and we left. Dr Link does not appear to care about his patients enough to even see them personally or bother to call in orders necessary to administer much needed medication. Horrible experience.

Pt sent home 2nd day post-op in spite of complaints of feeling weak and light-headed. Returned by ambulance trhee days later due to internal hemmorrhage. Saw pt in hospital after office hours on the second day and referred to Radiologist finally to plug the arterial bleeder he had left. Refused to see pt in office until one month after surgery in spite of complications.

Great Doctor wish all my doctors were as good.