Dr. Charles B Gillock, MD

I hate to rate a doctor poorly due to something not specifically in their control, but whatever is going on with Gillock's scheduling assistant / system is completely unacceptable. Not only did they simply "lose" any trace of my appointments TWICE in a row, but the scheduling assistant blatantly suggested that I didn't make the appointment. I sat down with her, physically at her station, waited for her to complete a phone call she took after I arrived, and had her confirm the appointment after it was scheduled. I intend to escalate this gross, flagrant incompetence as a fellow UVA health employee.

For a urologist, this guy is woefully clueless about urological damage. Very disappointing —- borderline shameful.

Dr Gillock is an excellent & caring doctor, always courteous, prompt, caring, sensitive, informed & informative, and exceedingly professional. Both my office visits and my surgery with him were unparalleled in excellence and kindness. I recommend him in a New York second to anyone needing urological care.

We had a horrible experience with this doctor. He was arrogant and rude and he repetitively gives wrong diagnosis and prescribes antibiotics for everything. Their billing department messed up our bill big time and are trying to charge us over $1,000. I called my insurance company and they said they have had to deny the claim because they didn't file the claims right and kept leaving out information. STAY AWAY!

While seemingly knowledgeable, Dr. Gillock was condescending and impatient with patient questions and concerns. He made it clear that he was bothered by phone calls from the patient's care provider. Who should you call if not your doctor?