About Dr. Christine M Aiello MD

Dr. Christine M Aiello, MD is a Doctor primarily located in Berryville, VA. She has 20 years of experience. Her specialties include Family Medicine. She speaks English.

Dr. Aiello has received 2 awards.

Rating Overview

20 Ratings with 9 Comments

The overall average patient rating of Dr. Christine M Aiello is Great. Dr. Christine M Aiello has been rated by 20 patients. From those 20 patients 9 of those left a comment along with their rating. The overall rating for Dr. Christine M Aiello is 4.2 of 5.0 stars.

Location

get directions BERRYVILLE MEDICAL ASSOCIATES PLC
115 S Church St
Berryville, VA 22611

Specialties

Dr. Christine M Aiello has the following 1 specialty

  • Specialty Expertise

    Dr. Christine M Aiello has the following 7 expertise

  • Influenza
  • Weight Loss
  • Check-up
  • Weight Loss (non-surgical)
  • Contraception
  • Family Planning
  • Immunization

Board Certifications

Dr. Christine M Aiello is Board Certified in 1 specialty

See the board certifications this doctor has received. Board certifications provide confidence that this doctor meets the nationally recognized standards for education, knowledge and experience.

Reviews

Showing 5 of 9

One Star

Thought I might be having a heart problem. Am 76. It's saturday. Called clinic and left message. NEVER CALLED BACK.

Wait time
60 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown

Excellent Doctor

Very down to earth doctor who explains things well. She took her time and answered all my questions.

Wait time
10 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown

A great family doctor!

She speaks to her patients in words they can understand, She takes all the time needed, NEVER makes you feel that you are just a number. She really cares about you!

Wait time
15 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown

Great doctor but office staff could be friendlier...

As an established patient of Dr. Aiello's, I don't have issues getting appointments or fit into her schedule but because I've been there for many years, I've learned how far in advance to schedule things and that for non-urgent issues, I won't be scheduled the same day and I'm okay with that. I also don't mind waiting for her if she's running late because I know she's going to take her time with me, too. She has always been right on with my care and treatment and makes referrals to equally as competent doctors when needed. My biggest complaint is that the office staff is curt and fairly unfriendly, mainly because I think they are busy and I've seen how rude some people can be to them. Overall, am very happy with her as my primary doctor and will continue to recommend her.

Wait time
20 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown

Worst doctor experience I have ever had

First off if I could give a lower rating than 1 star then I would. This office deserves 0 stars. Dr. Aiello is not even available to take new patients so instead you get pawned off onto one of the nurses (yet charged the same as if you had seen the doctor). The first time I went there as a new patient I wanted to get my cholesterol checked, but they told me I had to go through a new patient visit first and make a second appointment to get my cholesterol done. The new patient visit consisted of them weighing me and taking my blood pressure and asking me what medications I take. I told them I take Prilosec for acid reflux and somehow this resulted in me getting billed for an acid reflux diagnosis which my insurance did not cover. So me telling them I take Prilosec prompted them to bill me for a diagnosis that I informed them about. So completely unethical! Then I call the office and complain and try to get them to fix the billing code and I get told I need to call the insurance company. I call them and they tell me this is the responsibility of the doctor's office so I call them back. Then the Dr. office tells me I have to call their billing office. The billing office then tells me they need to talk to the Dr's office! I still haven't received a call back with the status and each time I call now I can't even get through. My second visit with them for the cholesterol check wasn't any better - the Dr. is in-network, but they sent my blood to an out-of-network diagnostic lab without informing me AND they AGAIN used the wrong billing codes so that they could get more $$$. So now I have two visits and two terrible experiences both of which I am STILL trying to get worked out. This office is completely disingenuous and unethical that they would send the wrong billing codes to the insurance provider; it's as if they are just throwing things against the wall to see what sticks. Couple of other quick complaints - (1) my second visit I had an appointment first thing in the morning (they open at 830 and I was there and through the door before anyone else got there). Despite having an appointment at 830 and being the first one there I still had to wait in the waiting room while 2 other people who got there after me were seen. I didn't have any new patient paperwork or anything to fill out because this was my second visit. (2) the office is supposedly open from 830 to 5, but actually they close from 12 to 130 for lunch! AND if you try calling after 430 then good luck - every time I call after 430 I get an answering machine saying they are closed and that their hours are 830 to 5 even though it's only 430!

Wait time
30 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown
  • Awards

    2 Awards

  • Compassionate Doctor Recognition

    Compassionate Doctor Recognition (2011, 2012, 2013, 2014, 2018)

    Compassionate Doctor certification is granted to physicians who treat their patients with the utmost kindness. The honor is granted based on a physician's overall and bedside manner scores.

  • Patients' Choice Award

    Patients' Choice Award (2008, 2009, 2011, 2012, 2013, 2014, 2018)

    Patients' Choice recognition reflects the difference a particular physician has made in the lives of his/her patients. The honor is bestowed to physicians who have received near perfect scores, as voted by patients.

  • Education

    20 Years Experience

  • University Of Miami Leonard M Miller School Of Medicine

    Graduated in 1999

  • Valley Health System

    Residency

  • Dr. Christine M Aiello Accepts the Following Insurance

  • BCBS Blue Card
    • BCBS Blue Card PPO
  • CareFirst BCBS
    • CareFirst BlueChoice Advantage
    • CareFirst BluePreferred PPO
    • CareFirst Maryland POS
  • Cigna
    • CIGNA HMO
    • CIGNA Open Access Plus
    • CIGNA PPO
  • Optima Health
    • Optima Health OptimaFit Direct HMO
    • Optima Vantage HMO

Locations & Directions

BERRYVILLE MEDICAL ASSOCIATES PLC, 115 S Church St, Berryville, VA
Uploaded January 1, 2012

Video

Take a minute to learn about Dr. Christine M Aiello, MD - Family Medicine in Berryville, VA, in this video.

  • Similiar Doctors

    Dr. Christine M Aiello is similar to the following 4 Doctors near Berryville, VA.

The Vitals website is provided for your informational use only. Nothing contained or offered by, on or through Vitals should be construed as medical advice or relied upon for medical diagnosis or treatment. Vitals does not recommend or endorse any particular healthcare provider whose information or ratings appear on this website. We encourage you to read our full Terms of Service.