Dr. Jahangir Cyrus, MD

Dr. Cyrus is a great & so is his nurse practitioner, Lisa Williams. I am sorry to hear he is no longer with this group. I do feel the office is understaffed. I think they overbooked him as he always said see you in 6 months but I’d walk to the desk to get an appt & the soonest that was available was 7 or 8 months away! I have been seeing him about 4 1/2 years.

If the doctor is anything like the office staff, I am in trouble. A person can spend all day trying to get through on the phones. When I finally got through they had to call me the next week to schedule an appointment but forgot. So, I called in today and as the lady is yelling across the office asking who called me, miraculously, I get a call from the office. I didn't answer but was put on hold with the conversation I was currently having and the lady that just called got on the line and said "I called you, did you get my message?" Oh, you mean the one from two minutes ago because you heard the lady yelling. She played it off as if it was earlier and told me it's ok as if I messed something up. I can verify everyone's comments on the office staff are accurate.**frustrated** Day of appointment… this place doesn't even deserve to be open. I was on my way early to make sure I found the place. When I punched in the address it took me to the location but i guess it was incorrect. I… was basically frantic running between buildings to try and find this place as I'm waiting on the phone for somebody to answer. When somebody from the office finally answers 45 minutes later they tell me I'm in the wrong place but don't give me directions. They just keep reiterating type it into my phone as I did and it was the wrong place. It was almost a mocking of sorts as I was asking for the building color as well as what type of a building and the employee on the phone couldn't even give me those details. He just kept saying it's a normal building. I asked for someone else to get on the phone and talk to me and this lady came on very rudely as I was rude and salty at this point and kept again telling me put it in my phone and then she hung up on me when I asked if I missed my appointment and she confirmed. Nobody at any point offered to reschedule which causes you to waste another 45 minutes calling back. I implore you to look anywhere but here. It is not worth a patient's time to sit on the phone to be talked to rudely.

I didn't even see the doctor because his office staff made it an easy decision for me to reach out to my surgeon to find an office who actually cared about me and my urgent needs. I have thyroid cancer, its pretty aggressive and my surgeon sent all of my history and pathology to Dr. Cyrus' office with URGENT on it. My surgeon also made a phone call to Dr. Cyrus' office to tell them my circumstances, tell them to be expecting my referral, and to tell them that I needed to be contacted with an appointment within a week of receiving my files. They took 2 weeks to call me and that was only because my surgeons office called them and gave it to them about not getting back to me within a few days of receiving my referral. They finally called me, however, after speaking to the lady who was "only there to help out the office staff", I felt like I didn't matter and that my case wasn't important to them. I cancelled my appointment after calling my surgeon back and requesting a different… Endocrinologist. I am sad that Dr. Cyrus' seems to be a decent doctor but his office staff can't get organized enough to get patients in as requested by referral. If the office staff could get it together and not be weeks behind on paperwork or have better work ethic, I am sure this doctor would have better reviews on all medical professional review websites. Word of mouth in our city is a big deal and I guarantee that I will never give this office a positive word. My referring surgeon has also decided that she will never refer her patients to Dr. Cyrus again, she is livid with the lack of care and urgency that his staff displayed.

6 months to get a appointment? Good Dr, lousy office management.ill never go back

ONE WORD TO DESCRIBE DR. CYRUS AND HIS NURSE PRACTITIONER- JOKE. I WENT TO HIM FOR BLOOD WORK FOR POSSIBEL DIABETES, HIS OFFICE IS SET UP TO SEE HIM EVERY 4 VISIT AND THE 3 IN BETWEEN YOU SEE NURSE PRACTITIONER KAREN EASTRIDGE(JOKE). SHE PUT ME ON METFORMIN FOR 2 MONTH AND WHEN I WENT BACK TO SEE CYRUS I HAD TO SEE EASTRIDGE INSTEAD, SHE LOOKED DOWN MY CHART TELLING ME THINGS TO DO AND NOT TO DO, TO KEEP FROM HAVING DIABETES AND HAVING TO TAKE INSULIN. SHE SAYS WHATTEVER YOU DO, DO NOT EVER TAKE METFORMIN, I SAID WHAT, I HAVE BEEN ON METFORMINN FOR 2 MONTHS AND YOU JUST REFILLED A 3 MONTH PERSCRITION YESTERDAY THAT COST ME 183.00, SO SHE YELLED AT ME SHE WOULD NEVER HAVE PUT ME ON METFORMIN AND SHE LOOKED ON THE CHART AND THEN SHE SAID, WELL I GUESS I DID, I WILL GIVE YOU SAMPLES OF INSULIN TO MAKE UP FOR THE 183.00, I SAID WHAT ARE YOU SAYING I AM NOT TAKING INSULIN, SHE SAID WELL I WILL GO AHEAD AND PUT YOU ON IOT, I SAID ARE YOU CRAZY, I AM NOT READY FOR INSULIN, HER ANSWER WAS IT… DOES NOT MATTER. ALSO SHE COULD NOT TELL ME IF THE METFORMIN HURT ME, BUT IT WAS LIKE SWALLOWING A HAND GRENADE IT MADE MY STOMACH HURT SO BAD, NOW ALL YOU SEELL ALL OVER THE INTERNET IS NO ONE SHOULD TAKE METFORMIN AND ALL THE GOOD DOCTORS HAVE QUIT PERSCRIBING. DURING THIS TIME SHE HAD A NURSE CALL SECURITY ON ME, AND SHE WAS THE ONE SCREAMING. DR. CYRUS CAME INTO THE ROOM AND SAW THE MISTAKES SHE HAD MADE AND STARTED TRYING TO COVER FOR HER. AT ALL COSTS DO NOT GO TO THIS DOCTOR OR THIS EASTRIDGE. AND BESIDES ALL THIS HIS MEDICAL DEGREE IS FROM TEHRAN UNIVERSITY?? GO FIGURE. ROGER BRUTON

Never can I get through to them by phone. Multiple med request required as they seem to get lost. Patient suffers while awaiting for an authorization.

Dr Cyrus is the best! He is a knowledgeable doctor who listens and treats each patient according to their needs. Its not about fitting the mold of a particular illness.

It seems as if the phone is busy all the time. Very hard to get through. However, the office staff not being readily available should not prevent you from seeing Dr. Cyrus because he is great.

Have been a patient of Dr. Cyrus for many years. He has changed several times form one work group to another and I have always followed him. He always spends the necessary time for me to understand my status and what the ongoing treatment plan is. Great Physician and I have recommend him to all my family.

Very kind and compassionate. He takes the time to listen to you. I like his new office at Baptist East better then the one on Popular Level Rd. I would highly recommend Dr. Cyrus! I see him for my type 1 diabetes.