Dr. James Randall Austin, DO

Intake and all the nurses were extremely caring and helpful. Dr Austin was very helpful and was prompt but was very thorough. What I like the most is the genuine understanding and approach all the staff has. Very understanding and really want to help without any judgement. 5/5 or 10/10

I love Dr austin. I have been seeing him for a few years now and it's the only doctor I'll go to. I drive a little bit over an hour to come to him but it's worth it to me and I've also seen his office progress and handle issues internally over the years definitely recommend 10 out of 10

Timely and efficient!! Wonderful staff

Wonderful !! The ladies in the front are always very helpful and nice. Got in a room super quick and the Dr. was in shortly after.( maybe 10-15 minutes) Dr.Austin has always been amazing. Great bedside manner and very informative. Could not have had a better visit today.

Dr Austin is always fast and efficient but will also stop to listen if the case calls for it. Staff is always friendly as well!

Dr.Austin has great bedside manners very concerned bout my health easy to talk to that means everything in the world to me easy to communicate thank you

Dr.Austin is actually here to help his patients my whole family goes to him His bedside manner is awesome.in my apponion he's one of the best.

Dr. Austin and his medical team at Rapid Care Family Medical have made a huge difference in my life and my health. As a teenager/young adult, it can be really intimidating to go to the doctor, but they always make me feel comfortable, respected, and heard. Dr. Austin never talks over me or just to my parents—he talks to me. He explains what’s going on in a way I can understand and always makes sure I know my options and what the plan is. I deal with hidden health issues that aren’t always easy to see from the outside, and he has been patient, thorough, and determined to help me feel better, not just “get by.” The staff is amazing too. The nurses and front office always greet me with a smile, remember who I am, and treat me like a person—not just another appointment on the schedule. They are kind, supportive, and very professional, and that means a lot when you don’t feel good or you’re worried about what’s going on. Because of Dr. Austin and his team, I feel like I have a provider I… can trust with both my physical and mental health. I’m very grateful for the way they’ve cared for me, and I would absolutely recommend Rapid Care Family Medical to any teen or young adult looking for a doctor who will truly listen and fight for their health.

Dr. Austin and his medical team at Rapid Care Family Medical have consistently gone above and beyond for me and my family. From the front desk to the nurses and providers, everyone is kind, professional, and genuinely invested in their patients. Dr. Austin takes time to listen, explains things in a way that is easy to understand, and never makes you feel rushed. You can tell he truly cares about getting to the root of the problem instead of just masking symptoms. The medical staff is just as impressive. The nurses and assistants are patient, gentle, and efficient, and they always follow up on test results and referrals. The office is clean, organized, and runs smoothly. Even on busy days, the wait time is reasonable and you still feel like a priority once you’re in the room. I feel confident trusting Dr. Austin and his team with everything from minor illnesses to more complex health concerns. They combine excellent medical knowledge with compassion and respect, which is rare to find.… I highly recommend Dr. Austin and his entire staff to anyone looking for a medical provider who truly cares.

I love his staff, I feel like austin doesn't spend enough time with his patience .Hes just in and out .I want to think he cares but not really sure .