Dr. John Charles Steffek, MD

I am a medical professional and I was shocked when he confidently told us multiple "fake" statistics (I looked into them after we left because it didn't make since) and he quoted a study done a very long time ago that he added his own spin on (this was also false upon my research). He looked at my child and told her she would be a drug addict if he didn't help her! What? She is 8 and we came to him for help. She has issues sitting still and paying attention and yes we need medical intervention but if you want someone who is going to get to know your child and treat them individually this is NOT the person you should let near your children. He is practicing very very very very old psychiatry and he is using his degree and medical jargon to manipulate his clients. I feel sorry for everyone that has fallen for his overly confident rants. It is already hard enough when your child is struggling. The good news is there are other great Psychiatrists and even Nurse Practitioners that… specialize is ADD and ADHD and not only provide medication but also provide a safe and loving environment for kids to flourish. Do your research and find someone that cares about the work they do with your child!!!

We have been seeing Dr. Steffek for a couple years now and he has really helped my son. He is a psychiatrist and he prescribes medication, if that is not what you want, then you need to see a different doctor. He s very knowledgeable about medication interactions and side effects. He has always been straight forward but kind and compassionate toward me and my son. Whenever I have questions or issues I can call and talk to someone right away and they will talk to Dr Steffek and get back to me within an hour or so. I've even had him call me himself late at night to check in on how things are going. Yes sometimes it can take a long time to be seen but that's because he has lots of patients and tries to see everyone he can each day. He cares about his patients. He only takes a few insurance plans so I pay out of pocket to see him but I feel its worth it.

Just felt my son was given a canned diagnosis and meds

I left a message with his staff 9 months ago and 4 times after that just wanted him to know that he made a very big impact on my life and helped me, but he never returned my call. I was his pt. when he was in Chicago well i went on to become a nurse because of him and wanted to thank him but i guess i won't have that chance

Steffek stuffs patients into cattle cell room. Expect 5-7 hour wait. Expect Mr Wonderdrug Man

We've been waiting for more than two hours with no explanation. We usually have to wait over an hour, which is ridiculous, but 2 hours!

Billing staff is extremely in knowledgeable about billing and insurance information. 6 mo. Layter the billing lady informs me they never got re imbursed for initial testing. Which I paid cash for and was given a form to send into insurance for my reimbursement. They also were not charging the correct co pay. When you try to contact you get a different answer. No one in the office upstairs knows information. Everyone You talk to pushes the problem on to someone else. Even when you talk to the billing manager she doesn't know the information she should know. Very rude and snooty lady. Very uncaring and quick to make accusations. Even when you have the insurance company call and you have reciepts you can't resolve any issues with her. Will never go back! Because of his staff.

This wait time was absolutely rediculous I have no I dea why it takes them soo long they are probably doing nothing bak there and just like new patients to just wait all day and waste their time. I don't know how they expect patients to come back to such rediculous service.

Dr Steffek is the best. The wait is always long but knowing this you can adapt. His reception attendant, Charlie, is also great. His office and booking keeping staff are terrible. I have twice had to pay cash for very expensive medication because they take forever doing their jobs. Re: Doctor referrals.

Overall Dr. Steffek is quick to draw conclusions and medicate rather than do a comprehensive medical evaluation and determine alternate paths of treatment. He dismisses questions. His staff is horrible. Charlie is arrogant, cocky, impatient, rude, and not helpful.