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Dr. Kari K Heber Is this you?

About Dr. Kari K Heber

Dr. Kari K Heber, MD is a Doctor primarily located in Bremerton, WA. He has 21 years of experience. His specialties include Neurology and Psychiatry. He speaks English.

Rating Overview

32 Ratings with 11 Comments

The overall average patient rating of Dr. Kari K Heber is Great. Dr. Kari K Heber has been rated by 32 patients. From those 32 patients 11 of those left a comment along with their rating. The overall rating for Dr. Kari K Heber is 3.6 of 5.0 stars.

Mapbox Map of Dr. Kari K Heber

Primary Address

Bright And Heber Mds

2720 Clare Ave Ste C
Bremerton, WA 98310
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Specialties

Dr. Kari K Heber has the following 2 specialties

  • Neurology

    A neurologist is a physician who diagnoses and treats disorders of the nervous system which is comprised of the brain, spinal cord and nerves. These doctors do not perform surgery, but refer patients to neurological surgeons when they determine that surgical intervention is necessary.
    Some of the conditions that neurologists diagnose and treat are epilepsy, aneurysms, hydrocephalus, Parkinson's disease, multiple sclerosis, stroke, spinal disc herniation, and spinal disease.
    In addition to using diagnostic tests like MRI, CT scans, EEG and EMG, neurologists also employ neurological testing to gauge muscle strength and movement, balance, reflexes, sensation, memory, speech, and other cognitive abilities.

  • Psychiatry

    A psychiatrist is a doctor with specific training in the diagnosis and treatment of mental illness.
    He or she can not only provide the counseling necessary to both diagnose and treat a patient, but can also prescribe medication when needed. In some cases, a psychiatrist will only provide the medication and the counseling will be provided by another healthcare specialist, like a certified counselor or psychologist.
    Like other doctors, psychiatrists employ diagnostic tools like CT scans and MRI in order to observe the structure and function of a patient's brain.
    Once a diagnosis is made, these specialists may use behavior or cognitive therapy in order to address the patient's condition, or a multitude of other types of therapy, in conjunction with or in place of medication.

  • Expertise

    9 Expertise

  • Headache
  • Epilepsy
  • Alzheimer's Disease
  • Multiple Sclerosis (MS)
  • Nerve Conduction Studies
  • Electromyography
  • Migraine Disorder
  • Stroke
  • Migraine Disorders

Reviews

Showing 5 of 32

Great Person

Best Doctor Ever !!!

Wait time
10 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown
One Star

I am only giving one star because ZERO stars is not an option! The office staff here are SO RUDE that it makes the entire experience absolutely horrible! They are rude in person and on the phone. Dr. Heber, himself, was not terrible personality wise, but he definitely has no beside manner whatsoever. Very concrete.. I was scheduled for an MRI for Thorasic Radiculopathy, which Dr. Heber told me (in the room during my visit) would be images of both cervical and Thorasic spine. When I got to the imaging place (after waiting for everything to be approved), the office staff from Dr. Heber's office had written the referral wrong (I suspected), only ordering the cervical spine. I called to clarify this, as I didn't want to have to come back a second time for a second MRI (confined spaces and all that jazz) but the woman, Marty, was SO RUDE, and belittled me as though I had no idea what I was talking about. Hopefully she will read this and get a wake up call, because Marty, I AM A NURSE!! I am fully aware that orders get mistakenly transcribed and it is very easy to make a mistake or have a misunderstanding of what the doctor wants, whereby necessitating CLARIFICATION! This is when it would behoove office staff to be HUMBLE and POLITE and make sure that THEY have not made a mistake, instead of trying to LIE saying that they had already spoken with the Doctor. Even if you have already clarified, it is YOUR JOB to treat the patient with dignity and respect! Hellewwww??????? The radiologist ended up calling the doctor for clarification, at which time they agreed that the MRI needed to be lower than just the cervical spine.. Next, my mother went there, and the office staff were completely rude to her as well. This time though, Dr. Heber himself was additionally very rude to my mother.. (Must be an atmosphere there) She left in tears... Finally, my father went there for symptoms of Thorasic Radiculopathy, and after doing a "conductivity test", Dr. Heber recommended that my dad have Carple tunnel surgery done.. (My dad RARELY sits and a computer or does anything that would cause this, but, okayyyy.) After thousands of dollars and weeks of recovery from this "needed" surgery, my dad still has the EXACT same symptoms. NOW they are talking about doing an MRI (although, the office staff will probably write the order for an MRI of his foot or something 😜) Dr. Heber had completely misdiagnosed my father and that led to my father having a completely UNNECESSARY surgery. Dr. Heber also used a safety pin that he had in his little "neurology kit" to scratch, poke and prod my skin to check sensation. Several times I felt the needle break my skin. He put it back in his kit without cleaning it in any way, which really alarmed me as to the safety precautions being taken to prevent disease spread and transmission. It was apparent that he used this safety pin on several patients a day, and all indications pointed to the fact that he did not clean it in between uses. I don't think he's heard of Hep. C and the like 😒 I will not be going back to this office... Ever.... And I highly recommend that you don't either.

Wait time
56 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
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Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown
One Star

His office staff is HORRIBLY RUDE!! My husband suffered a brain injury several years ago and we were referred to Dr Heber. At that time his office staff was RUDE but we found Dr Heber helpful so we stayed. Recently my husband suffered a quick onset migraine with numbness in his extremities and also had vertigo. He was seen at the E.R. as well as we made 2 other trips to urgent care due his symptoms not getting better. Called to make him an appointment with Dr Heber as that is what we were told to do by the ER doctor and urgent care doctors. We were informed by his office staff that he needed to see his primary care doctor and get a referral. I explained to the office staff that we have a PPO insurance plan and we did not require a referral. I explained that he was seen at the ER as well as 2 times at urgent care. I was told by his office that I had to get his records sent to them and they would review to see if my husband needed an appointment. The office can get the records from the ER and urgent care. I was told it was my job not theirs to get the records. I explained that my husband was suffering from a extreme headache for over a week as well as vertigo. I was told that was the policy and no exceptions to the rule could happen. I asked them if it was their office policy to make people suffer and to my shock the gal said YES! I WILL NOT have my husband be treated that way. We will be seeing someone else!!

Full Review Rating Breakdown
Rude Office Staff

Dr. Heber, while rather curt and inpatient, seemed quite knowledgeable. I cannot recommend this doctor, however, solely because of his office staff. Very rude, unhelpful, and unknowledgeable about HIPAA laws. I simply wanted them to fax a BLANK copy of the medical information release form to me. The office staff lady that I spoke to said, in a very huffy tone, that HIPAA laws do not allow them to fax the blank form to me. She stated that I have to come to their office in person, show photo ID, then I can have the blank form to fill out. I stated that she is not correct. I stated than any medical facility can fax a BLANK form (the HIPAA website backs this up). She became angry, rude, and refused to fax the form to me. After several days had passed trying to get help from another medical center to help obtain the records, Dr. Heber himself contacted my husband. Dr. Heber was very defensive and stood by his office staff, even though he knew that HIPAA regulations DO NOT prohibit a medical facility from faxing a BLANK medical release form to the patient. While Dr. Heber appears to be a competent physician, his office staff certainly is not. The fact that Dr. Heber condones such behavior from his office staff, makes his practice one that I cannot recommend. You cannot correct poor behavior that you won't aknowledge.

Wait time
10 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Full Review Rating Breakdown
Patient

Things are NOT looking good even before my appointment. The appointment reminder call I received from the office did not go well. I thought I had a 1;45 appointment. I was told to report at 1:15 to complete paper work, fair enough. So I said then my appointment time is for 1:15...meaning you want me there at 1:15. Then the caller got huffy, like I was an idiot. She began talking slowly as if trying to make me comprehend that I would see the Dr. at 1:45 but I would see her at 1:15. I will see how I'm treated when I arrive and why it would take 30 minutes to complete paper work. More later. Since the jury is still out and the review cannot be submitted without all the star ratings completed I am giving all a 3 star.

Wait time
15 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown
  • Education

    21 Years Experience

  • Uniformed Services University Of The Health Sciences F Edward Hebert School Of Medicine

    Graduated in 1997

  • Accepted Insurance

    Dr. Kari K Heber accepts the following insurance providers.

  • BCBS Blue Card
    • BCBS Blue Card PPO
  • Cigna
    • CIGNA HMO
    • CIGNA Open Access Plus
    • CIGNA PPO
  • First Health
    • First Health PPO
  • Group Health Coop
    • Group Health Coop Alliant Plus Connect
    • Group Health Coop Core
  • ODS
    • Moda Health First Choice Network
  • Premera
    • Premera Heritage Signature
    • Premera Heritage and Heritage Plus 1
    • Premera LifeWise Connect
  • Regence Health Plans
    • Regence WA Preferred Provider Network
  • United Healthcare
    • UHC Choice Plus POS
    • UHC Navigate HMO
    • UHC Navigate POS
    • UHC Options PPO
  • View by Location

Locations & Directions

Bright And Heber Mds, 2720 Clare Ave Ste C, Bremerton, WA

Video

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  • Nearby Doctors

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