I have a seven year old Autistic son-of-a-cousin who lives up in Saguenay, Quebec, over 100 miles north of Quebec City. Services up in Quebec, even in Montreal, for Autistic chidren are paltry, so I told the cousin I would try to get a French-speaking Psychiatrist in Boston to see while the family came down to visit.I asked a friend of mine at Children's Hospital about French-speaking Psychiatrists in the Boston area. I explained the situation and she told me that Dr Gruenberg is "the best in the business!"I called Dr Gruenberg to explain the situation and to make an appointment. He was surly on the phone (that should have set off a flag right there); when I asked Dr Gruenberg if he spoke French, he practically yelled "of course I do. I'm not stupid. I'm a medical doctor. I've been to France many times!" After explaining that this child was visiting from Canada, he said "I don't deal with that lousy socialist insurance they have up there. For this patient, cash only, on the spot!" … There was no "bedside manner," or indeed any good manner, to this conversation at all.We decided on an appointment time and my cousin and her son came to my house a couple of days beforehand. I live in Lexington and his office is in Newton Centre. In spite of knowing all the back roads, I still ended up about five minutes late. (9:05am for a 9:00 appointment)I, being the only Fluent English speaker of the three, apologized for the tardiness. "Lexington isn't on the moon, you know, you could have left a little earlier!" Aghast, but keeping my composure, I again apologized. "Well, those "Canadians" aren't going to "gyp" me out of five minutes pay; I'm still going to charge for the whole hour!" (A "50-minute" psychiatric hour)The mother, who is somewhat fluent in English, was puzzled but agreed to let her son see Dr Gruenberg. I waited in the lobby. About 20 minutes later, both mother and son came out of the office, sobbing. Even though there is a "noisemaker" outside of Dr Gruenberg's office, I could hear quite a bit of yelling on Dr Gruenberg's part, mostly in English.Dr Gruenberg, aka real-life Frankenstein, stormed out and practically screamed "you people aren't going ANYWHERE until I get my $200, in CASH, American Dollars!" I had $200 in US Cash and asked him for a receipt. When I gave him the cash and he counted it, he muttered something like "oh, Jesus" and then said "you gotta wait a minute for your receipt."Dr Gruenberg came out with the receipt, practically smacked it into my hand, and turned around and slammed the door to his office.On the drive back to Lexington, my cousin (the patient's mother) said Dr Gruenberg was "the rudest person I've ever met." I tried to console the son by stopping at a bakery.When I told my friend at Children's what had happened, she said he (Dr Gruenberg) can be "sometimes tempermental." When I retorted that they drove 600 miles, from another country, from another culture, to see this "specialist," the friend was apologetic and said the best she could suggest is contact the state medical ethics board and to post on the internet, so this is what I'm doing right now.
Read More