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Dr. Marcelle A Grassi Is this you?

About Dr. Marcelle A Grassi

Dr. Marcelle A Grassi, MD is a Doctor primarily located in Buffalo, NY. She has 40 years of experience. Her specialties include Dermatology. Dr. Grassi has received 2 awards. She speaks English.

Rating Overview

34 Ratings with 10 Comments

The overall average patient rating of Dr. Marcelle A Grassi is Great. Dr. Marcelle A Grassi has been rated by 34 patients. From those 34 patients 10 of those left a comment along with their rating. The overall rating for Dr. Marcelle A Grassi is 3.9 of 5.0 stars.

Mapbox Map of Dr. Marcelle A Grassi

Primary Address

Roswell Park Cancer Institute

2560 Walden Ave Ste 107
Buffalo, NY 14225
Get Directions

Specialties

Dr. Marcelle A Grassi has the following 1 specialty

  • Dermatology

    A dermatologist is a doctor who has extensive training and knowledge of the skin, scalp, hair and nails and treats conditions that affect those areas. These doctors will evaluate any abnormality, blemish or lesion on the skin in order to determine the cause and will determine a course of treatment.
    Dermatologists provide patients with full body scans in order to identify any signs that are indicative of an illness that requires treatment, such as skin cancer. These specialists may also provide cosmetic services, such as mole removal, scar diminishing treatments and even botox and face lifts.

  • Specialty Expertise

    Dr. Marcelle A Grassi has the following 12 expertise

  • Psoriasis
  • Rash
  • Excision
  • Basal Cell
  • Actinic Keratosis
  • Skin Biopsy
  • Skin Cancer
  • Lymphoma
  • Acne (Acne Vulgaris)
  • Mole
  • Melanoma
  • Rosacea

Dr. Marcelle A Grassi has 1 board certified specialty

See the board certifications this doctor has received. Board certifications provide confidence that this doctor meets the nationally recognized standards for education, knowledge and experience

Board Certifications

Dr. Marcelle A Grassi is Board Certified in 1 specialty

See the board certifications this doctor has received. Board certifications provide confidence that this doctor meets the nationally recognized standards for education, knowledge and experience.

Reviews

Showing 5 of 34

Three Stars

Her office staff someone there is a very big liar I am waiting to make an appointment for my husband but I hate the fact that I have to be told that I am a liar an than have to pay you to when you know all the time that the fault lye in her one staff person who lied . Be big enough owed up to you story an I will pay my fee for missing a appt but what I will not do is to be called a liar an still have to pay you when you know that your answering machine was not setup to leave a message until I called you back an called you on it and with my husband listening in I called back that night and your answering machine was charged. . So now who's the liar so I would like to know if the Dr. Know the reason why we haven't been there. Because I will not be told that I am a liar an pay you too.

Easy Appointment
Promptness
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Full Review Rating Breakdown
Five Stars

I trust Dr. Grassi with my life. A few years ago I developed a skin condition which was not widely known and would not have been diagnosed through my doctors without Dr. Grassi. She had recently attended a conference on the topic. Very fortunate for me, and I'd like to think very fortunate for others who are becoming more aware of lichen sclerosis.

Full Review Rating Breakdown
Terrible office staff

Having been treated for a dermatological condition before from a concerned, caring dermatologist, my experience at this office was quite different. After waiting months to be seen, she said she would like to try an oral medication (which never worked before), but started a cream instead and said if it didn't work we could start the oral med. After a few weeks of non-effective treatment, I asked to start the oral medication, and she made me come back in for another appointment instead of just calling the medication into my pharmacy. There was NO reason for me to be seen again within 2 weeks when her plan was to go to this medication anyway. Her office had cancelled my appointment twice, and instead of rescheduling it immediately, I had to wait almost 6 weeks to be seen again. When I called to reschedule a Monday appointment because I was taking a family member to the hospital, her office staff told me there would be a charge because I didn't notify them within 24 hours. We explained that it was an emergency and didn't realize we would have this emergency 24 hours prior. I was then told I needed to bring a note from the hospital. After basically being called a liar, I did not appreciate being treated like a 5-year-old having to tell the emergency hospital staff that I "needed a note for my dermatologist," so I fired her as my doctor. Most of the comments here refer to the practices of the office staff, but I can assure you that the office staff does NOTHING without the approval of the physician.

Wait time
45 minutes
Easy Appointment
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Friendly Staff
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Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown
Experience with Dr. Grassi

Dr. Grassi is great at diagnosing your problem. It takes her very little time to know what it is. I feel that this is her strength. Never underestimate how important it is to have a Doctor who knows how to diagnose correctly.

Wait time
15 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown
Competent but lacking compassion.

Dr. Grassi is a competent doctor. Her staff on the other hand is extremely incompetent. I was diagnosed with Melanoma and had Dr. Grassi as my dermatologist at Roswell. As I said, competent. She also told me to make sure my three children were checked annually. So, I made appointments for my kids. One missed her appointment. When I called to schedule another appointment, the receptionist, Sue, told me that I needed to pay the late fee before they could reschedule another appointment. I immediately sent the $20 in and when I saw that the payment was received, I called the office. They told me that because my daughter missed the appointment, Dr. Grassi would not be accepting her as a new patient. If I wanted to wait 5 months, I could call back and they would see if they could accept her as a new patient. I asked to have the DR. call me back and Sue said Dr. Grassi doesn't return phone calls.(???) I insisted on leaving a message and Sue told me to hold. After about a minute wait, she told me that she spoke with Dr. Grassi and she said to call back in September. I will verify with the Dr. when I see her next week at Roswell. If this is the case, my three kids and I will find another Doctor who would agree with me that it would be medically, a good idea, if all members of my family would be seen by the same doctor.

Wait time
5 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Full Review Rating Breakdown
  • Awards

    2 Awards

  • Patients' Choice Award

    Patients' Choice Award (2018)

    Patients' Choice recognition reflects the difference a particular physician has made in the lives of his/her patients. The honor is bestowed to physicians who have received near perfect scores, as voted by patients.

  • Compassionate Doctor Recognition

    Compassionate Doctor Recognition (2018)

    Compassionate Doctor certification is granted to physicians who treat their patients with the utmost kindness. The honor is granted based on a physician's overall and bedside manner scores.

  • Education

    40 Years Experience

  • American University Of Beirut

    Graduated in 1978

  • Kaleida Health System

    Residency

  • Accepted Insurance

    Dr. Marcelle A Grassi accepts the following insurance providers.

  • BCBS Blue Card
    • BCBS Blue Card PPO
  • Empire BCBS
    • Empire Blue Priority EPO
    • Empire PPO
    • Empire Prism EPO Blue Priority
  • Independent Health
    • Independent Health Encompass HMO
    • Independent Health FlexFit HMO
  • Multiplan
    • Multiplan PPO

Locations & Directions

Roswell Park Cancer Institute, 2560 Walden Ave Ste 107, Buffalo, NY
  • Similiar Doctors

    Dr. Marcelle A Grassi is similar to the following 3 Doctors near Buffalo, NY.