Dr. Matthew Shane Dawson, MD

Words cannot describe how thankful I am that I was referred to Dr. Dawson and have had the pleasure to work with him. I been seeing doctors for 8 years with no conclusive diagnosis. I was living in pain, constantly sick, and it was disrupting my quality of life. Thankfully my new gastroenterologist listened/ ran new tests and referred me to Dr. Dawson for a consultation despite my imaging not being the most straightforward. Dr. Dawson and my gastro went above and beyond in communicating with each other (with my permission) to ensure all bases were covered before surgery, which was incredible. From our first meeting, Dr. Dawson has listened intently, and been extremely thoughtful, compassionate, and patient focused. He took every piece of information I shared with him over the 8 years of symptoms and experiences, and confidently gave me a path forward. He also made himself available at all hours of the day to answer any and every question I could possibly have before, the day of, and… after surgery. His staff, Kimberly and Jose, have also been very helpful in answering all my questions, and checking in which is greatly appreciated. I am now 1 week post gallbladder removal surgery and already feel better, with pathology to show that the diagnosis and removal was correct/ necessary. I have no doubt I would have lived more months or years in pain before having a more dangerous/ scary emergency surgery if not for Dr. Dawson. Given he is incredible at what he does, I did not need much pain medicine (if it tells you anything even a nurse at the hospital told me Dr. Dawson was her surgeon since her colleagues said he was the best of the best). He also has checked in daily after surgery, and has cheered me on through the milestones thus far. I highly recommend going to Dr. Dawson if you have the opportunity. He genuinely cares so much about his patients, it is remarkable. Thanks to him this whole experience, which could have been very scary and overwhelming, was peaceful and pleasant.

Dr. Dawson and his team are absolutely amazing! This is how medicine should be practiced. From the very first appointment, Dr. Dawson was warm, thorough, and made me feel completely at ease. He took the time to answer every single question and never made me feel rushed. What really blew me away was the follow-up care—Dr. Dawson personally checked in every day after my surgery. That kind of attention is so rare and speaks volumes about how much he cares about his patients. His team is just as incredible—special shout-out to Kimberly and Jose! They work together like a well-oiled machine, and the whole process was smooth and stress-free. If you’re looking for a skilled surgeon who truly goes above and beyond, I can’t recommend Dr. Dawson and his team enough!

I had the absolute best experience with Dr. Dawson and his team. From my very first appointment, I knew I was in great hands. Dr. Dawson is not only extremely knowledgeable, but he also took the time to explain the entire process to me in a way that made me feel confident and at ease. What truly stood out was his dedication and care - he checked in on me constantly, even on weekends, nights, and early mornings, both before and after my surgery. I always felt comfortable reaching out to him with any questions, and he made sure I never felt alone in the process. I feel so fortunate to have found Dr. Dawson and his incredible team. Their professionalism, compassion, and support made all the difference. Thank you, Dr. Dawson!

From the very first consultation through post-op care, my experience with Dr. M. Shane Dawson was nothing short of outstanding. He is not only an extremely skilled and professional surgeon but also incredibly approachable and kind, which is honestly rare to find, especially in NYC. Dr. Dawson took the time to thoroughly explain everything to me without ever making me feel rushed. What really stood out was that he personally gave me his direct phone number and encouraged me to call or text with any questions or concerns, both before and after the surgery. That level of personal care is almost unheard of. The surgery itself (umbilical hernia repair) was smooth and completely stress-free. His staff also deserves major credit: they were diligent, responsive, and genuinely friendly. Every part of the process felt organized, thoughtful, and reassuring. I knew I was in excellent hands the entire time. I could not speak more highly of Dr. Dawson. I highly, highly, highly recommend him to… anyone in need of surgical care. This was truly a best-in-class experience.

Dr. Dawson is truly one of the best doctors I've ever encountered. From the very beginning, he demonstrated exceptional professionalism, compassion, and care. He thoroughly explained the entire hernia surgery procedure, answering all my questions with patience and clarity, which gave me full confidence going into the operation. His bedside manner is outstanding—he genuinely cares about his patients. What really stood out was how he personally followed up via text after the surgery to ensure I was doing well and recovering safely. That level of personal attention is rare and deeply appreciated. If you're looking for a skilled, attentive, and caring surgeon, I highly recommend Dr. Dawson. You’ll be in excellent hands.

My situation was complicated because it was a correction of surgery done 25 years ago. Dr. Dawson's experience and confidence convinced me that robotic surgery was the optimal way to proceed. Every aspect of the experience went smoothly. Dr. Dawson was always available to answer questions before and after surgery. I have nothing but the highest praise for Dr. Dawson and his staff.

I visited Dr. Dawson for a pilonidal cyst removal procedure after being pitched by another surgeon an incredibly invasive alternative with a several-month homebound recovery. With Dr. Dawson's minimally invasive approach, I had surgery on Thursday and was back to work the following Monday, feeling great! Dr. Dawson spent considerable time with me, walking through the procedure, explaining my alternatives, and answering my questions. At no point did I feel uncomfortable with the process!

The most experienced, caring and genuine doctor! I saw Dr Dawson for an inguinal hernia, he recommended the surgery but was never pushy, he explained the surgical procedure thoroughly which makes me feel very comfortable and totally confident. He also contacted my fertility doctor to make sure that everything can work well and to coordinate the best timing. The whole process went very easy and smooth with his friendly staff, from the beginning to the end, Dr Dawson was the most caring and attentive person by following up every day after the surgery and being reachable if I had any questions or concerns. I cannot recommend a better doctor than him.

Dr. Dawson is the most outstanding doctor I've ever had in terms of both medical expertise and patient care. Dr. Dawson is extremely knowledgeable and experienced, and explained my hernia condition and the surgical procedure thoroughly and clearly. He took great care to form the treatment plan based on my specific medical profile and personal needs. His pre- and postoperative instructions were clear and comprehensive, not only taking into account the recovery from the operation but also the overall wellbeing of the patient. Dr. Dawson performed my surgery successfully and smoothly, and I was very impressed by his warm, kind and considerate bedside manner. After the procedure, Dr. Dawson followed up everyday and addressed all of my concerns immediately. His office staff are very professional, friendly, competent and efficient. Underlying Dr. Dawson's excellent medical practice is his kindness and genuine desire to help patients get well. A true healer at heart.

Within a couple of minutes of your first consultation with Dr. Dawson, you know your research has led you to the best. He sincerely cares about his patient. Takes the time to get to know you and clearly describes what is the recommended course of action. Dr. Dawson is extremely attentive. He follows up with you frequently before and after surgery--he is always available if you need him. I was walking around same day of my inguinal hernia surgery and feel virtually fully recovered a week later. His Patient Coordinators are amazing as well.