Dr. Nelson W. Lum, MD | Lubbock, TX | Endocrinology

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Dr. Nelson Lum is a board-certified physician specializing in endocrinology, diabetes and metabolism, with additional expertise in internal medicine. He earned his medical degree from the University of Hawaii at Manoa and brings 48 years of clinical experience to his practice. Dr. Lum is fluent in both English and Spanish, allowing him to serve a diverse patient population.

Dr. Lum practices throughout Lubbock, Texas, with affiliations at Covenant Health System and several other major medical facilities in the area. His clinical expertise focuses on managing complex blood sugar conditions, including dangerous high blood sugar episodes and diabetes complications in children. He specializes in diabetes management techniques, including insulin delivery systems and comprehensive cholesterol monitoring. Patients rate Dr. Lum 3.0 out of 5 stars for his care.

AI-generated from data on this provider profile.

accepting new patients
3

14 Ratings
48 years of experience
30 insurance plans accepted
speaks English
University Of Hawaii At Manoa
6 written reviews
2 specialties
16 areas of expertise
2 board certifications
1 hospital affiliation
1 office location
Male

14 ratings & reviews

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Showing 1 to 6 of 6 reviews

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Dr. Lum's office dropped me as a patient after one and a half years, by writing a 30-notice with no explanation. During this 30 day period, I have been denied prescription refill for my Medtronic supplies, (I have a pump) my appointment cancelled and they refused to refer me to a new specialist. When requesting these services during this 30-day notice, Dr. Lum's office personnel hung up on me. I have been talking to an attorney about patient abandonment. This has left me in a very precarious and life threatening situation. I will be filing a complaint to the Texas Medical Board. In addition, Dr. Lum has a very negative, uncaring, and rude staff.

June 27th, 2018

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The staff here is awful. It's nearly impossible to make appointments, and they are very rude. The impression is that we, the patients, are wasting their time.

January 5th, 2017

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I CALLED TO RESCHEDULE MY APPOINTMENT, THE NURSE WAS VERY RUDE. I COULD NOT MAKE MY APPOINTMENT BECAUSE OF WORK. SHE SAID I WAS TAKING UP TIME IN THEIR DAY AND WOULD NOT RESCEDULE. THEY JUST LAST A PAIENT.

August 18th, 2016

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He didn't take the time to explain anything to me, and I felt like I was being rushed out. After my second appointment and several tests, I still knew no more than I did when I went in. He only did the minimal amount possible and didn't act caring at all. The staff was not very helpful either.

October 1st, 2014

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excellent doctor, compassionate, caring.

November 26th, 2011

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Dr. Lum dropped me as a patient with no notice. Receptionist said they no longer take my insurance and refused cash payment in full. Refused to refill my prescriptions. I'm talking about blood pressure meds and insulin. Highly unethical.

September 23rd, 2009

Covenant Medical Group - Southwest Diagnostic Clinic - Memphis Place Mall

3801 50th St Ste 6Lubbock, TX 79413

Tel: (806) 725-8500

Mon8:00 am - 5:00 pm

Tue8:00 am - 5:00 pm

Wed8:00 am - 5:00 pm

Thu8:00 am - 5:00 pm

Fri8:00 am - 12:00 pm

SatClosed

SunClosed


Dr. Nelson W Lum, MD	Dr. Elisa Rogowitz, MD, MBA	Dr. Oluwatomi Oluwagbemisola Asemota	Dr. Safa Hammami
Endocrinology, Diabetes & Metabolism	Endocrinology, Diabetes & Metabolism	Endocrinology, Diabetes & Metabolism	Endocrinology, Diabetes & Metabolism
Accepts New Patients	Accepts New Patients	Accepts New Patients	Accepts New Patients
3 (14 Ratings)	5 (10 Ratings)	0 (0 Ratings)	0 (0 Ratings)
48 Years of Experience	12 Years of Experience	12 Years of Experience	11 Years of Experience
Virtual Visit Available	Virtual Visit Available	Virtual Visit Available	Virtual Visit Available
Speaks English	Speaks English, Spanish, German	Speaks English
Lubbock , TX	Centennial , CO	CHICAGO , IL	CHICAGO , IL
Med School: University Of Hawaii At Manoa	Med School: University Of Arizona College Of Medicine	Med School: University Of Ibadan College Of Medicine	Med School: Jordan University Of Science And Technology Faculty Of Medicine
Current Profile	View Profile	View Profile	View Profile

Search for your insurance and plan

Accepts Medicare
Accepts Medicaid
Accountable / Interplan Health Group
Aetna Choice POS II (Covenant Employees)
Aetna Medicare Advantage
Aetna West Texas Preferred
Baylor Scott & White Health Plan HMO / PPO / Exchange
BCBS NM COUPE
BCBS NM PPO
BCBS NM Turquoise Care
BCBS TX HMO (Blue Essentials) ERS / HealthSelect
Beech Street
CapStar
Care Improvement Plus - Medicare Special Needs (SRPN)
Cigna OAP / PPO
First Health - Coventry
Humana Medicare Advantage
Imagine Health Commercial (Wayland Baptist University)
Molina Healthcare of NM Exchange/Medicare Advantage
Molina Healthcare of NM Turquoise Care
Multiplan
OMNI
Presbyterian Medicare Advantage
Superior Medicaid / CHIP / StarKids
Superior Medicare Advantage / Allwell / WellCare
TriCare West (T-5 BCBS)
United Healthcare Medicare Advantage
United Healthcare NM Turquoise Care
United Healthcare ONEX
Universal American HMO / PPO / PFFS
Wayland Baptist (Imagine Health) Commercial
Wellpoint (formerly Amerigroup) Medicare Advantage

Acromegaly
Addison Disease
Cushing Disease
Diabetes
Diabetes (Types I & II)
Diabetes Mellitus, Type 1
Endocrinology
Endocrinology & Metabolism
Fatigue
Gland Issues
Hormones
Hyperthyroidism
Hypopituitarism
Hypothyroidism
Weight Loss
Weight Loss (non-surgical)

MEDICAL LICENSE

Medical Doctor, Texas, 2026, Expired

EDUCATION & TRAINING

Medical School

University Of Hawaii At ManoaGraduated in 1978

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Dr. Alankara N Peiris, MD
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Dr Michael Bourgeois
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(5)
Dr. Michael Richard Macadams, MD
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(61)
Dr. Alexandra Louise Hoffman
Internal Medicine
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(0)
Dr. Sierra Lynn Sullivan
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(0)
Dr. Deborah Smith
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Dr. Gayle Gage
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What languages does Dr. Nelson Lum speak?: Dr. Nelson Lum speaks English.
Where is Dr. Nelson Lum's office located?: Dr. Nelson Lum's office is located at 3801 50th St Ste 6, Lubbock, TX, 79413.
Is Dr. Nelson Lum accepting new patients?: Dr. Nelson Lum is accepting new patients on Vitals. View Dr. Nelson Lum's profile on Vitals to make an appointment.
Does Dr. Nelson Lum accept my insurance?: You can see the insurance plans that Dr. Nelson Lum accepts on their Vitals profile.
Does Dr. Nelson Lum accept virtual/telehealth appointments?: Yes, Dr. Nelson Lum accepts virtual/telehealth appointments. Click the virtual visit button on their Vitals profile.

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