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About Dr. Robert E Kalb MD

Dr. Robert E Kalb, MD is a Doctor primarily located in Buffalo, NY. He has 37 years of experience. His specialties include Dermatology. Dr. Kalb is affiliated with Kaleida Health Buffalo General Medical Center. He speaks English.

Dr. Kalb has received 2 awards.

Rating Overview

36 Ratings with 14 Comments

The overall average patient rating of Dr. Robert E Kalb is Great. Dr. Robert E Kalb has been rated by 36 patients. From those 36 patients 14 of those left a comment along with their rating. The overall rating for Dr. Robert E Kalb is 3.7 of 5.0 stars.

Location

get directions BUFFALO MEDICAL GROUP
325 Essjay Rd Ste 110
Buffalo, NY 14221

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Specialties

Dr. Robert E Kalb has the following 1 specialty

  • Specialty Expertise

    Dr. Robert E Kalb has the following 14 expertise

  • Actinic Keratosis
  • Rash
  • Skin Cancer
  • Basal Cell
  • Skin Diseases
  • Psoriatic Arthritis
  • Rosacea
  • Psoriasis
  • Skin Biopsy
  • Excision
  • Acne (Acne Vulgaris)
  • Purpura
  • Mole
  • Melanoma

Board Certifications

Dr. Robert E Kalb is Board Certified in 1 specialty

See the board certifications this doctor has received. Board certifications provide confidence that this doctor meets the nationally recognized standards for education, knowledge and experience.

Reviews

Showing 5 of 14

Little More than a Brute

I was referred to Dr.Kalb by an immunologist at U of B whom I greatly respect because "he's my own personal dermatologist." After my appointment all I can say is that I'm sure Dr. Kalb gives 100% to his fellow colleagues but not so much to the average person. I'm thoroughly confused by the few positive ratings here, in fact it makes me wonder if the doctor judges his clients based on perception of income, intellect, social standing, etc., rather than patient care. Both my husband & I are college educated, however I've been ill for two years; my husband lost his job b/c I require constant care & our clothing- being the least important necessity on our budget -has begun to reflect our decreasing funds. Dr. Kalb- when he finally appeared, briefly -looked us up & down w/ actually contempt. Since I was referred by a colleague & encouraged to provide background info to help the doctor understand the situation, I'd prepared a brief summary of the onset and evolvement of symptoms as well as pictures of the first lesions for reference. All in all, perhaps a 3 minute read. The intern assured us it would be looked at. Then, his intern took the little sheet of paper which was sent beforehand where "you" sum up, succinctly, the reason for your visit & left to hand the paper to the doctor. 15 minutes or so later, Dr. Kalb appeared & w/o introducing himself lifted my gown w/o a warning & looked at perhaps 3 of my 50+ lesions then declared I had a "rash." "What kind of rash can last two years, cause hallucinations, blackouts, muscle spasms, headaches, loss of vision, hair loss, elevated WBC, urinary incontinence, tremors, seeping, confusion, memory loss, trouble walking and intense muscle pain?" His response was to, I'm not exaggerating, poke one of the lesions painfully & repeatedly while stating, "See this? See this? This is a RASH." With that he left the room. His intern stayed behind to tell us that the doctor would be in his office & he'd let us know what the doctor's recommendations re: treatment were. After about 10 minutes, the intern returned & informed us that Kalb's treatment plan was "light therapy (which I've researched & seems promising for many things except for those which involve acute &/or severe health complications, such as my case)." Light therapy can take up to 6 weeks to MAYBE see results & my lesions were increasing DAILY. Light therapy is also quite expensive & requires 3 visits per week and, as stated, can take as long as six weeks to maybe see results. I have medicare, medicaid and a paid supplemental; I cannot help but think that Dr. Kalb saw me not as a patient but rather as another person he could put into his machine for an extended period of time and be guaranteed full payment for each visit. He was rude, he physically hurt me, he did not let me speak, he did not evaluate me in the exam room but via a one-sided piece of paper in his office and he spent, in total, maybe 6 minutes with me. I would advise anyone with a complicated issue to run, not walk away from Dr. Kalb. He should be ashamed of himself but I doubt his character allows him that capacity.

Wait time
30 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown

One Star

Out of all the times I visited the office, I only saw Dr. Kalb once. He seems to be a good doctor (from the short time he was actually in the room). My issue was the staff: receptionists, billers, nurses. Whoever answers the phone needs to go. She is rude and made me so uncomfortable when I would call; eventually I stopped bothering. My one medication required a prior authorization and it was a time sensitive medication. When I called to inquire about it, the office staff was rude and claimed they sent it and said that I needed to have my insurance call them because it was not their problem anymore. My insurance tried contacting them and even sent me a letter saying that they tried contacting the office multiple times and were unsuccessful. Needless to say, I was never able to get my medication. I called to cancel an appointment and left a message the day before and included that I was never able to get my medication. They starting calling me saying I missed it (so clearly they do not listen to their voicemails) and I would not be able to get a refill on my medication (the one that I was never able to get and I reminded them in the message). Communication is poor, they are not patient centered, and the office workers, including the nurses, are overall rude. It is sad that a doctor with such a "great" reputation has poor staff. I will never return here again and I will be sure to never recommend Dr. Kalb.

Wait time
20 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown

Best Dermatologist hands down!

Fabulous doctor and fabulous staff!

Wait time
10 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown

Friendly

I met the Doctor for the first and he was very courteous and informative. His and bedside manner was great.

Wait time
15 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown

Five Stars

Dr.Kalb is one of the most competent physicians in Buffalo.He is an excellent diagnostician .he is very caring and considerate.I wish all my doctors were like him

Wait time
10 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown
  • Awards

    2 Awards

  • Compassionate Doctor Recognition

    Compassionate Doctor Recognition (2011, 2012)

    Compassionate Doctor certification is granted to physicians who treat their patients with the utmost kindness. The honor is granted based on a physician's overall and bedside manner scores.

  • Patients' Choice Award

    Patients' Choice Award (2010, 2011, 2012, 2013, 2018)

    Patients' Choice recognition reflects the difference a particular physician has made in the lives of his/her patients. The honor is bestowed to physicians who have received near perfect scores, as voted by patients.

  • Hospital Affiliations

    Dr. Kalb is affiliated (can practice and admit patients) with the following hospital(s).

  • Education

    37 Years Experience

  • State University Of New York Downstate Medical Center College Of Medicine

    Graduated in 1982

  • New York Presbyterian Hospital

    Residency

  • Dr. Robert E Kalb Accepts the Following Insurance

  • BCBS Blue Card
    • BCBS Blue Card PPO
  • Capital District Physicians Health Plan
    • CDPHP New York State of Health - Small Business
    • CDPHP PPO
  • Cigna
    • CIGNA Open Access Plus
    • CIGNA PPO
  • Empire BCBS
    • Empire Blue Priority EPO
    • Empire PPO
    • Empire Prism EPO Blue Priority
  • Independent Health
    • Independent Health Encompass HMO
    • Independent Health FlexFit HMO
  • United Healthcare
    • UHC Choice Plus POS
    • UHC Navigate HMO
    • UHC Navigate POS
    • UHC Options PPO

Locations & Directions

BUFFALO MEDICAL GROUP, 325 Essjay Rd Ste 110, Buffalo, NY
Uploaded January 1, 2012

Video

Take a minute to learn about Dr. Robert E Kalb, MD - Dermatology in Buffalo, NY, in this video.

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