ttcqeayetrwczwezdueawsrsbdyr

The Vitals website is provided for your informational use only. Nothing contained or offered by, on or through Vitals should be construed as medical advice or relied upon for medical diagnosis or treatment. Vitals does not recommend or endorse any particular healthcare provider whose information or ratings appear on this website. We encourage you to read our full Terms of Service.

Dr. Robert W Mann Is this you?

About Dr. Robert W Mann

Dr. Robert W Mann, MD is a Doctor primarily located in Mansfield, TX. His specialties include Pediatrics. Dr. Mann is affiliated with Texas Health Arlington Memorial. Dr. Mann has received 3 awards. He speaks English.

Rating Overview

41 Ratings with 6 Comments

The overall average patient rating of Dr. Robert W Mann is Great. Dr. Robert W Mann has been rated by 41 patients. From those 41 patients 6 of those left a comment along with their rating. The overall rating for Dr. Robert W Mann is 4.3 of 5.0 stars.

Mapbox Map of Dr. Robert W Mann

Primary Address

Cook Childrens Physician Network

701 Matlock Rd
Mansfield, TX 76063
Get Directions

Specialties

Dr. Robert W Mann has the following 1 specialty

  • Pediatrics

    A pediatrician is a doctor who specializes in the regular care of children, as well as the diagnosis and treatment of illness in children. Young patients are often more complicated to treat because they are still growing and developing.
    While pediatricians may sub-specialize in specific therapy areas like oncology, surgery, ophthalmology, and anesthesiology, in general, pediatricians provide services like vaccinations, health exams, and treatment of common ailments and injuries. In addition, pediatricians are trained to handle the complex emotional and behavioral issues faced by children, especially during puberty.
    Pediatricians normally see their patients from birth until the age of 18, although some may agree to treat patients into their early 20s, if requested.

  • Specialty Expertise

    Dr. Robert W Mann has the following 6 expertise

  • Blindness
  • Vaccination
  • Physical
  • Pediatric Diabetes
  • Immunization
  • Check-up

Board Certifications

Dr. Robert W Mann is Board Certified in 1 specialty

See the board certifications this doctor has received. Board certifications provide confidence that this doctor meets the nationally recognized standards for education, knowledge and experience.

Reviews

Showing 5 of 41

Office is zero stars

Consider this a ZERO STAR review, for complete lack of professional conduct, total absence of communication among clinic staff, and the trifecta of laziness, apathy, and incompetence. I transferred my daughter here from the Magnolia clinic in October, because this is closest to our home. She has had four sick visits and a visit for a flu shot - that's five visits. For these, I have TWO care summaries: October 31st, her first visit, and today, for the flu shot. I sent a message on January 8th, after having sick visits on 10/21, 11/3, 11/7, and 01/04, stating: "There are no Care Summaries listed since Halloween, even though my daughter has been in FOUR times since then. There are also no test results listed. Her fever is back up to 104 right now and I can't reference back to her visit last week because no information was uploaded to the profile. Was she negative for strep? Was she negative for the flu? Was she tested for more than one strain of the flu? All questions I can't answer!" (The only visit that shows ANY test results listed was the 11/03 visit - not the initial visit on 10/31 or the SECOND followup sick visit on 11/7/17. This was particularly grating, as I NEVER received any actual diagnosis for my daughter, but I needed to know in order to notify her school and gym so appropriate sanitation could be done, because gram-negative and gram-positive bacteria/enveloped vs non-enveloped viruses, etc. require different sanitation protocol for infection control.) The response I received from Kristine Crabtree, RN, states: "I can't address the care summaries but she was tested for type A&B flu and was negative and her strep was negative as well hope that helps" Moderately helpful, yes. Addressing a major issue with keeping appropriate patient records? No. Other issues with this office: 1) I was told that I needed to provide authorization for my mother to bring my daughter in, and that verbal authorization was not enough. I sent that authorization in via fax, yet STILL received a phone call at the time of appointment, asking again to send authorization which should already have been in my daughter's patient profile. 2) I received a phone call from the office to "follow up" on how my daughter was feeling since her visit on 11/3...WHILE my daughter was in the office on 11/7, being seen AGAIN, because she was still ill. They somehow had no record of the appointment being made and her being physically there, at that moment. 3) The initial visit, on 10/31, included the nurse telling my husband that it was 'something viral, and she just needs rest and fluids and it should run it's course in five to seven days', even though I informed the office that she began running a fever on 10/23 and I did OTC medication/rest/fluids FOR EIGHT DAYS prior to her appointment. 4) TODAY (01/24) I received a phone call from the office at 9:06 AM (appointment was 9:05 AM,) telling me that they could not give my daughter a FLU SHOT, because I had not changed the primary physician on her insurance card. They've seen her (and billed our insurance) four previous times for sick visits, but somehow are unable to bill a flu shot, which you can receive from a PHARMACIST at a pharmacy. I asked if they had tried to bill the shot yet, which they had not. They then proceeded to make my mother and daughter wait, seeing FIVE patients that came in AFTER my daughter, until 9:40 AM when my mother complained about the wait. This was clearly retaliatory for my response to the earlier phone call; which was to say that there would be no problem with the insurance billing the flu shot, and I know that because I process medical insurance claims for a living. So thanks for increasing my family's risk of exposure to the flu during an epidemic by making them wait 35 minutes past their appointment time for a shot that took up five minutes of your day. I won't be updating the PCP to Dr. Mann today, because I'm transferring her out of this truly miserable excuse for a pediatric office.

Wait time
45 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown
Five Stars

EXCELLENT SERVICE. MY KIDS LOVE DR. MANN ROBERTS

Wait time
5 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown
Gentle, Kind and very knowledgeable

We have been seeing Dr.Mann for 5 years. We love him. In my opinion, he's the best in Mansfield. I've also heard other nurses at the nearby hospital say the same. We love him.

Wait time
5 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown
Great Doctor
Wait time
10.0 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown
Five Stars

A very caring doctor with loads of experience and great with children.

Wait time
15.0 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown
  • Awards

    3 Awards

  • Patients' Choice Award

    Patients' Choice Award (2009, 2011, 2012, 2014, 2015, 2016, 2017, 2018)

    Patients' Choice recognition reflects the difference a particular physician has made in the lives of his/her patients. The honor is bestowed to physicians who have received near perfect scores, as voted by patients.

  • On-Time Doctor Award

    On-Time Doctor Award (2014, 2015, 2016, 2017, 2018)

    Vitals On-Time + Promptness Award recognizes doctors with consistent high ratings for timeliness of appointments. The honor is granted based on a physician's overall and promptness scores.

  • Compassionate Doctor Recognition

    Compassionate Doctor Recognition (2011, 2012, 2014, 2015, 2016, 2017, 2018)

    Compassionate Doctor certification is granted to physicians who treat their patients with the utmost kindness. The honor is granted based on a physician's overall and bedside manner scores.

  • Hospital Affiliations

    Dr. Mann is affiliated (can practice and admit patients) with the following hospital(s).

  • Education

  • University Of Vermont College Of Medicine
  • Fletcher Allen Healthcare

    Residency

  • Accepted Insurance

    Dr. Robert W Mann accepts the following insurance providers.

  • Aetna
    • Aetna Choice POS II
    • Aetna HMO
    • Aetna Managed Choice POS Open Access
    • Aetna Signature Administrators PPO
  • BCBS Blue Card
    • BCBS Blue Card PPO
  • BCBS Texas
    • BCBS TX BlueChoice
    • BCBS TX HMO Blue Texas
  • Cigna
    • CIGNA HMO
    • CIGNA LocalPlus
    • CIGNA Open Access Plus
    • CIGNA PPO
  • First Health
    • First Health PPO
  • Humana
    • Humana Choice POS
    • Humana ChoiceCare Network PPO
    • Humana National POS
    • Humana Preferred PPO
  • Imagine Health - SmartCare
    • Imagine Health SmartCare
  • Multiplan
    • Multiplan PPO
    • PHCS PPO
  • Scott and White
    • Scott and White PPO
  • United Healthcare
    • UHC Choice Plus POS
    • UHC Navigate HMO
    • UHC Navigate POS
    • UHC Options PPO

Locations & Directions

Cook Childrens Physician Network, 701 Matlock Rd, Mansfield, TX

Video

Take a minute to learn about Dr. Robert W Mann in this video.

  • Similiar Doctors

    Dr. Robert W Mann is similar to the following 3 Doctors near Mansfield, TX.