About Dr. Susan T Andrews

Dr. Susan T Andrews, MD is a Doctor primarily located in Murfreesboro, TN. She has 40 years of experience. Her specialties include Family Medicine. Dr. Andrews is affiliated with Saint Thomas Rutherford Hospital. Dr. Andrews has received 5 awards. She speaks English.

Rating Overview

13 Ratings with 2 Comments

The overall average patient rating of Dr. Susan T Andrews is Great. Dr. Susan T Andrews has been rated by 13 patients. From those 13 patients 2 of those left a comment along with their rating. The overall rating for Dr. Susan T Andrews is 3.8 of 5.0 stars.

Mapbox Map of Dr. Susan T Andrews

Primary Address


515 E Bell St
Murfreesboro, TN 37130
(615) 890-9191

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Dr. Susan T Andrews has the following 1 specialty

  • Family Medicine

    A family practitioner is a doctor who specializes in caring for people of all ages, at all stages of life. Rather than focusing on the treatment of one disease or patient population, family practitioners are often the doctors that people see for their everyday ailments, like cold and flu or respiratory infections, and health screenings. When necessary, family practitioners will provide referrals for conditions that require the expertise of another specialist.
    The doctors may also provide physicals, inoculations, prenatal care, treat chronic diseases, like diabetes and asthma, and provide advice on disease prevention.

  • Specialty Expertise

    Dr. Susan T Andrews has the following 7 expertise

  • Immunization
  • Weight Loss
  • Contraception
  • Check-up
  • Weight Loss (non-surgical)
  • Family Planning
  • Influenza

Board Certifications

Dr. Susan T Andrews is Board Certified in 1 specialty

See the board certifications this doctor has received. Board certifications provide confidence that this doctor meets the nationally recognized standards for education, knowledge and experience.


Showing 2 of 13

New Patient

On my first visit to her office I went in as a new patient needing a physical so I was fasting because bloodwork would need to be done. I got there 30 minutes earlier because I had to fill out paper work and wanted to make sure I had enough time. I filled out my papers and waited, and waited, and waited. While other patients were being called back, I was still waiting so I went to the counter and asked the receptionist what the problem was and she told me they were having computer problems. So I waited some more and after about an hour and forty-five minutes, I went back to another area where I was asked the same questions that I had just filled out on paper for them to key into a computer in the back. They apologized for the computer problem. I asked if I could go to the restroom and if they needed a urine sample if I could get a specimen cup. I was given this. Collected the urine and was placed in an exam room where I waited another 15 minutes. Dr. came in asked the reason for my visit, I told her, she tried to upsell me on more services. After we talked, she took me to another room to have blood work, after 2 weeks of not hearing anything, I physically went to the office to see about my labs, and was told they had plan to put a letter in the mail that day (2 weeks later) and they printed a copy of the letter off and the nurse starts to READ MY RESULTS OUT LOUD AND ATTEMPTED TO EXPLAIN THEM TO ME IN A ROOM FULL OF OTHER PATIENTS. I asked her for the letter and told her I was capable of reading the letter. My cholesterol was so high, I was shocked by the lack of concern and why no one had contacted me by phone. On my return visit to speak with the Dr. about my labs, I again set in the lobby for two hours before being taken back to an exam room. When she came in I was sitting on the examining table, she asked how I was, I told her at that moment I was frustrated. She asked me to get off of the exam table and sit in a chair so we could talk better. "Exam table higher than stool, stool higher than chair." Then she proceeds to tell me she spends time with her patients, I commended her for that, it's good and I told her she shouldn't be overbooking and if she has emergencies that interferes with other appointments she should have her staff let them know so they can make a decision whether or not to reschedule, but that everyone's time was valuable. I had another appointment and because they didn't think my time was as important as hers I missed it. We decided that she wouldn't be a good fit, because whether she knows it or not, she doesn't work for herself, she works for her patients.

Wait time
60 minutes
Easy Appointment
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown

Dr Andrews has been my dr for some 20 yrs now and she has been amazing not simply for her genuine and upbeat bedside manner but more than once her vigilence has helped us discover health problems that were important to find sooner rather than later. She stays on top of things medically as well as personally. My only concern with giving her the highest ratings is it might make it harder to see her :)

Easy Appointment
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown
  • Awards

    5 Awards

  • Bridges to Excellence: Physician Office Systems Recognition Program

    Bridges to Excellence: Physician Office Systems Recognition Program

    This program is designed to recognize practices that use information systems to enhance the quality of patient care. To obtain Recognition, practices must demonstrate that they have implemented systematic office

  • NCQA Patient-Centered Medical Home

    NCQA Patient-Centered Medical Home

    The patient-centered medical home is a way of organizing primary care that emphasizes care coordination and communication to transform primary care into what patients want it to be. Medical homes can lead to higher quality and lower costs, and can improve patients' and providers' experience of care.

  • Patients' Choice Award

    Patients' Choice Award (2011, 2014, 2015, 2016)

    Patients' Choice recognition reflects the difference a particular physician has made in the lives of his/her patients. The honor is bestowed to physicians who have received near perfect scores, as voted by patients.

  • Compassionate Doctor Recognition

    Compassionate Doctor Recognition (2011, 2014, 2015)

    Compassionate Doctor certification is granted to physicians who treat their patients with the utmost kindness. The honor is granted based on a physician's overall and bedside manner scores.

  • On-Time Doctor Award

    On-Time Doctor Award (2016)

    Vitals On-Time + Promptness Award recognizes doctors with consistent high ratings for timeliness of appointments. The honor is granted based on a physician's overall and promptness scores.

  • Hospital Affiliations

    Dr. Andrews is affiliated (can practice and admit patients) with the following hospital(s).

  • Education

    40 Years Experience

  • Vanderbilt University School Of Medicine

    Graduated in 1978

  • Sc Medical Center


  • Accepted Insurance

    Dr. Susan T Andrews accepts the following insurance providers.

  • BCBS Blue Card
    • BCBS Blue Card PPO
  • BCBS Tennessee
    • BCBS TN Blue Network S
  • Cigna
    • CIGNA LocalPlus
    • CIGNA Open Access Plus
  • First Health
    • First Health PPO

Locations & Directions

FAMILY PRACTICE PARTNERS, 515 E Bell St, Murfreesboro, TN
Uploaded January 1, 2012


Take a minute to learn about Dr. Susan T Andrews, MD - Family Medicine in Murfreesboro, TN, in this video.

  • Similiar Doctors

    Dr. Susan T Andrews is similar to the following 4 Doctors near Murfreesboro, TN.

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