Dr. Susan Louise Urben, MD

As others have mentioned, Dr. Urben does have a reserved personality, which may not be everyone's cup of tea (hasn't bothered me at all and I've gotten her to laugh). She's been a great doctor for me and my annoying ear problems over the past several years. She explains everything and is relatively on time (as far as doc visits go). I have had good experiences with her and trust her to do my upcoming operation.

I saw Dr. Urben recently for a chronic sinus infection resulting in smell and taste disorder. She prescribed oral steroid which I can't report the efficacy of yet. I found her to be cold and clinical in her response to this devastating symptom (imagine if you could not taste anything!). I will continue with any other ENT, but not this one.

Walked in, said "What are you here for?" (With all my paperwork in her hand.) Spoke condescendingly to us both. Was in and out, about 8-9 minutes. "You need a speech therapist for your vocal cord dysfunction." I asked the office staff if we needed a referral or paperwork, they said they would take care of all of that. Have heard nothing more.

She explained things very well and went through all the risks and potential downtime. I believe she enjoys what she does. I was so pleased after the surgery that I could breathe so well and she just beamed for sharing my gratefulness. She obviously wants to do right by her patients.

After seeing another ENT who misdiagnosed a cholesteatoma that had nearly penetrated my cranial cavity (and had prescribed several different antibiotics in treating the problem as a simple earache), I saw Dr. Urben, who took charge and performed two surgeries that resolved the problem by removing the growth. Throughout she provided caring treatment, showing that she was truly concerned about my welfare. I recommend Dr. Urben.

My review was erased. I have facial, nasal fractures and cervical injury, cant see smell chew walk straight. Very well at all. Dr Urban first told me my nose was broken but radiologists said it wasent, I was concerned about my nerve damage. Almost a week later she wrote the report with inaccurate info on my injuries ,concerns, time of appointment, and details. I am concerned on the impact of testifying against a doctor to the OMB, and having his license surrendered in a couple of states. 15 months later, very downhill. And authorities are concerned about some of these physicians.