Dr. Tianlai Tang, MD

Do not go to this place or refer any of your loved ones to this place. I should have listened to all the bad reviews I saw on yelp and healthgrades. All they care about is money. This was my first psychiatrist visit as a civilian and I was extremely nervous and having severe panic attack while in their office and no one cared or did anything to help me. Dr. Tang spent about 15 minutes hardly talking to me, only asking me a few questions and then diagnosing me based only on the few questions he asked. He then sat in silence as I cried while he put in all my prescriptions and did not explain anything to me nor did he explain what I was supposed to do with all the prescriptions I was currently taking. He did not make me feel comfortable and I felt like I was inconveniencing him by sitting in his office crying. At the end of my appointment I was forced to pay a deposit of $150 that I was NOT told about prior to my appointment because they needed to make sure my insurance would pay. My… insurance company is the one who referred me there because they were a covered provider. They didn’t care and still said I needed to give them $150. A few days later I had my first counseling appointment and that was screwed up too. In addition to it being late the entire time the counselor just talked about a book that another counselor wrote, an acronym she couldn’t remember that was supposed to help me even though I kept trying to desperately bring up situations specific to myself that I needed to discuss. She even discussed other patients issues with me and how they overcame them which is extremely inappropriate. I was paying her to treat me for my situations not hear her talk about a book someone else wrote, and acronym and other patients issues. Each time I brought up a specific situation in my life I wanted to talk about she would bring it back to the book or some quote someone said. Please go somewhere else if you value your mental health.

Major depressive disorder, recurrent severe without psychotic features Post-traumatic stress disorder, chronic

Extremely displeased with the quality of care and deceptive billing practices at Nashville Brain Institute. Dr Tang was 45 minutes late to the appointment scheduled to establish care. Beyond being excessively late Dr Tang only bothered to spend 15 minutes with my wife before shuffling her out the door. From a billing standpoint when we reached out to schedule an appointment to establish care we asked if Dr Tang was covered under our insurance. We were informed that he wasn't but would be by the time of the appointment. Upon arrival to the appointment we were informed that he was not yet covered and that the cost of the appointment would be $150. We paid the $150 and were greeted with an additional bill for over $250 even though we were told that the appointment would be no more than the $150. (Essentially this means the doctor charges an hourly rate of $1,600) To add to the confusion the offices website states that appointments are either $150 or $200 to establish care depending on… if it's covered by insurance or paid out of pocket, yet they blindly decided to bill us $400 and didn't even know they had a billing policy posted on their website or direct us to it when we called to establish care. Use caution when considering establishing care with Dr Tang.