Kelsey M. Charles | Richland, WA | Gastroenterologist

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Kelsey Charles works in Richland, WA and specializes in Gastroenterology.

accepting new patients
4.8

92 Ratings
22 insurance plans accepted
speaks English
92 written reviews
1 specialty
1 area of expertise
1 office location
Female

Patients find Dr. Kelsey M Charles to be an excellent provider who is caring, knowledgeable, and listens attentively to their concerns. They appreciate her thorough explanations, compassionate nature, and the comprehensive information she provides about procedures and treatments. However, some patients express frustration with long wait times for appointments and procedures, and difficulties in scheduling through the office phone lines. Despite these issues, the majority of feedback highlights a positive experience with Dr. Charles.

AI-generated from the text of patient reviews

92 ratings & reviews

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Showing 1 to 10 of 92 reviews

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Kelsey is the best! She listens to me, explains things, and is very personable.

Did Well

Needs Improvement

Gave an accurate diagnosis
Had a good bedside manner
Spent time with me
Provided follow-up after the visit
Flexible scheduling
Saw me in a timely manner
Staff was courteous

July 8th, 2024 | Source: Partner

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I have always had the best of care with all the physicians I see. I am very fortunate to see such talented caring Drs. I appreciate all the time they take with me to make me comfortable and ease my constant anxiety.. Thank you so much for the care I receive..

Did Well

Needs Improvement

Gave an accurate diagnosis
Had a good bedside manner
Spent time with me
Provided follow-up after the visit
Flexible scheduling
Saw me in a timely manner
Staff was courteous

June 16th, 2024 | Source: Partner

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It was fast and good. I was in and out in no time. But felt like everything was taken care of.

Did Well

Needs Improvement

Gave an accurate diagnosis
Had a good bedside manner
Spent time with me
Provided follow-up after the visit
Flexible scheduling
Saw me in a timely manner
Staff was courteous

June 9th, 2024 | Source: Partner

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Provider is excellent. Wait time for procedure ordered January 2023 was unacceptable.

Did Well

Needs Improvement

Gave an accurate diagnosis
Had a good bedside manner
Spent time with me
Provided follow-up after the visit
Flexible scheduling
Saw me in a timely manner
Staff was courteous

May 27th, 2024 | Source: Partner

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Kelsey - excellent provider. We took care of me as a team.

Did Well

Needs Improvement

Gave an accurate diagnosis
Had a good bedside manner
Spent time with me
Provided follow-up after the visit
Flexible scheduling
Saw me in a timely manner
Staff was courteous

May 18th, 2024 | Source: Partner

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Very satisfied

Did Well

Needs Improvement

Gave an accurate diagnosis
Had a good bedside manner
Spent time with me
Provided follow-up after the visit
Flexible scheduling
Saw me in a timely manner
Staff was courteous

April 29th, 2024 | Source: Partner

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Kelsey gave me much information both oral and written about my up coming colonoscopy.

Did Well

Needs Improvement

Gave an accurate diagnosis
Had a good bedside manner
Spent time with me
Provided follow-up after the visit
Flexible scheduling
Saw me in a timely manner
Staff was courteous

April 10th, 2024 | Source: Partner

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No bad experiences, just really great people

Did Well

Needs Improvement

Gave an accurate diagnosis
Had a good bedside manner
Spent time with me
Provided follow-up after the visit
Flexible scheduling
Saw me in a timely manner
Staff was courteous

March 24th, 2024 | Source: Partner

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I get along very well with Kelsey. I have no problems.

Did Well

Needs Improvement

Gave an accurate diagnosis
Had a good bedside manner
Spent time with me
Provided follow-up after the visit
Flexible scheduling
Saw me in a timely manner
Staff was courteous

February 5th, 2024 | Source: Partner

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As a new patient, all experiences were very good. The initial call for an appointment was very helpful and resulted in a call back very quickly to reschedule sooner due to a cancellation. The first visit with Kelsey was very welcoming, and all questions were answered.

Did Well

Needs Improvement

Gave an accurate diagnosis
Had a good bedside manner
Spent time with me
Provided follow-up after the visit
Flexible scheduling
Saw me in a timely manner
Staff was courteous

February 5th, 2024 | Source: Partner

Kadlec Clinic - Gastroenterology

1270 Lee BlvdRichland, WA 99352

Tel: (509) 942-3180


Kelsey Marie Charles	Ji Soo Choi, APRN	Dr. Gary Belcaster	Dr. Hoyeol Yang, MD
Gastroenterology	Gastroenterology	Gastroenterology	Internal Medicine
Accepts New Patients	Accepts New Patients	Accepts New Patients	Accepts New Patients
4.8 (92 Ratings)	0 (0 Ratings)	0 (0 Ratings)	3.7 (32 Ratings)
			40 Years of Experience
No Virtual Visit Option	Virtual Visit Available	No Virtual Visit Option	No Virtual Visit Option
Speaks English	Speaks English	Speaks English	Speaks English, Korean
Richland , WA	Sacramento , CA	Pasco , WA	Richland , WA
	Med School: New York University		Med School: Chonnam National University College Of Medicine
Current Profile	View Profile	View Profile	View Profile

Search for your insurance and plan

Aetna
Asuris Northwest Health
Cigna
Community Health Plan of Washington
GEHA
Hawaii Medical Assurance Association (HMAA)
Humana
Kaiser Permanente
Medica
Medicaid
Medicaid - Medicaid
Medicaid - Medicaid (Managed)
Medicare
Medicare - Medicare
Moda Health
Molina Healthcare
Optum Health
Premera Blue Cross
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Gastroenterology

Nurse Practitioner

Kelsey Marie Charles holds an expired medical license in the state of Washington.

Medical License

Nurse Practitioner with an expired medical license in the state of Washington that expired in 2025.

NPI Number

Kelsey Marie Charles' NPI number is 1427656669.

Teresa Anne Mendoza
Nurse Practitioner
| Richland, WA
(0)
Kailey Brooke Friesz
Nurse Practitioner
| Kennewick, WA
(0)
Sarah Alyse Glover
Nurse Practitioner
| Richland, WA
(0)
Alecia C Sturgill
Gastroenterology
17 Years Exp | Richland, WA
(0)
Norma Jean Garcia-Meraz, ARNP
Gastroenterology
25 Years Exp | Richland, WA
(343)
Charles Stanley Hames, MD
Gastroenterology
41 Years Exp | Richland, WA
(20)
Vi-Thao H. Le, ARNP
Gastroenterology
7 Years Exp | Richland, WA
(0)
Randy Jay Geldmacher, MD
Gastroenterology
19 Years Exp | Richland, WA
(95)
Peter D. Maher IV, MD
Gastroenterology
40 Years Exp | Richland, WA
(81)
Katherine Elizabeth Hill
Nurse Practitioner
| Richland, WA
(0)

Does Kelsey Charles accept virtual/telehealth appointments?: Kelsey Charles has not indicated that they accept virtual/teleheatlh appointments. Contact their office through their Vitals profile to check for availability.
Is Kelsey Charles accepting new patients?: Kelsey Charles is accepting new patients on Vitals. View Kelsey Charles's profile on Vitals to make an appointment.
How can I make an appointment with Kelsey Charles?: You can find contact information for Kelsey Charles here on Vitals.
What languages does Kelsey Charles speak?: Kelsey Charles speaks English.
Does Kelsey Charles accept my insurance?: You can see the insurance plans that Kelsey Charles accepts on their Vitals profile.

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