Dr. Adrienne Lee Schouchoff, MD

I recently scheduled an appointment for a test and was asked if I could fax the order from my Dr. to their office. I asked if I could scan and e-mail to which they replied I could upload the order to their patient portal. The upload attempt failed a few times so I decided to drop it off as I pass by their office periodically. When I arrived in the lobby, the glass doors to the receptionist area were closed and I sign read that they were at lunch and to please have a seat and wait. I observed two people standing behind the receptionist desk talking to one another so I figured I would ask if someone could make a copy real quick and I would be on my way. As I explained the situation, the woman said we are at lunch and asked me to have a seat in the lobby. I asked if she wouldn't mind just making a copy real quick (the copier was directly behind her) to which she began to do. The office manager emerged from her office to tell me how rude and inconsiderate I was to interrupt their… lunch and I should sit in the lobby for 20 minutes until they were done. I promptly cancelled my appointment and will schedule with another cardiology group that values their customers. It was an inconvenience to me that the patient portal did not function properly and I had to use another method to deliver the order.

I and family members are her patients. I have never had any problem getting an. appt. and Dr. always spends more than enough time addressing and concerns or questions that I have.

Dr. Schouchoff is an exceptional cardiologist. She saved my life! Professional, caring, and dedicated. Adrienne is the best physician I've known in 30 years of health care.