Dr. Andre Bernard Gerard, MD

Every time I go to this doctor I wait more than an hour and a half I’ve waited up to two hours and then he want to sit there and talk to you for about another hour it’s the worst doctor ever he sits there and thinks forever he doesn’t have any solutions and he’s not helping patients worst doctor ever and I had to make this review

you might have to wait for him, but I would wait a hours to see him, I is one of the best Doctors I have got to in years. He does run behind but that do to him really diagnosis you. at his first family center I never waited more then 20 min. but he take as much time as needed, not hush. I really would like to know the place he is practice now, and about 10 others would to.

My pharmacy told me that they could not contact Dr. Gerard because he is no longer with Alliance Medical. I just saw him less than 2 weeks ago and he seemed in good spirits. He left the clinic without leaving any contact information for his patients! His departure I have been told is not because of a family emergency and as far I am concerned that would be the only valid reason to leave without notice and without letting the patients know why, and how they can reach him. This is difficult to understand and very disappointing. Very poor form for a physician.

My wife and I were patients of this doctor for over six years. We finally decided to leave because our wait time was typically one hour! Today my wife could not get her prescription filled because the doctor did not return their fax whioh they have had for 10 days. It is also almost impossible to get an appointment in a timely manner, I had to go to the hospital for treatment and when I called stating I needed to have the doctor follow up, I was able to get an appointment at 8:45 AM. The doctor did not see me until 10 AM. I kept telling the staff while waiting in the lobby I had other appointments and needed to be seen, still no help. The doctor is good but the medical staff at the Healdsburg Medical Center needs much improvement. The other issue is that while waiting in the lobby the staff could not reach the doctors nurse, she was on the phone for a long time, they could not tell me how long I was going to have to wait. Front office and back office do NOT communicate!We have now… found a doctor who manages his time and we wait less than ten minutes for an appointment!

Dr. Gerard listens very well to the patient and spends the time to make sure he is diagnosing the situation correctly. He is both people oriented and a problem solver.