Dr. Andrea Sue Gold-Schein, MD

I have just called the office to make an appointment. The attendant by the name of Daniel is the rudest person and should basically not be in the medical field. He basically told me to go find another Dr. Dr Gold-Schein, you are doing yourself a di-service by having this person answering the phone and working with your patients. You have just lost another patient. I don't need to come to your office every year if I am in good health but when I need to see you because of an emergency I should be able to make an appointment and not be greeted by such a dispicable rude person.

I have been Dr. Andrea Gold-schein for about 5 years. I went to Mt. Sinai Emergency room and was told I had a small stroke and should be transferred to the main hospital in Miami Beach, Florida. I arrived there late that evening by ambulance. My wife called her office to remind Dr. Gold-schein that I was there and was told, I have decided to become a concierge Doctor and I will not see you unless you give my office a credit card and accept a 2500.00 charge. I asked her why she didn't notify us and she did not answer. She said if we do not pay she will have a hospital doctor see him, one who has never seen him. I told her no. A hospital doctor saw him in the hallway on the way to have a MRI and said I will see you later. They read his MRI as normal and sent him home. This Dr. Gold-shein never checked on him or even called. He got worse and was taken to another hospital at which his new Doctor put him into ICU as his diagnosis was missed. What is really bad he is a Board… Certified Internist and Board Certified Geriatric physician. Several patients of hers were also never notified that she was a concierge doctor only us she told that. Her actions were pure abandonment and will let the Florida Board of Medicine deal with her

I've worked in health care for a while, now, so I know when I'm being taken advantage of by a doctor. I have a prescription that I needed renewed but Dr. Gold Schein won't renew it unless I see her every 6 months, which is completely unnecessary for a healthy young adult. She lied to my face and told me that it was because it is a controlled med, which it is not. And I know it's not because I'm in health care, myself, but I just sucked it up and didn't fight her about it because I needed the refill. On top of that, she charges the visit as a follow-up rather than a wellness check because she can bill more for that and also collect a copay from me. Then we get to the extras. She tries to force a full set of labs and an ekg on me every time. And it's not just me, I've heard them talking to every single person in the waiting room about paying for their labs today. Every 6 months. Not necessary for a healthy 30year old. And on top of that I wait 45 minutes past my appointment time to even… be brought back to the exam room. Which means I'm paying even more for parking by the time I leave. Oh and then there was the time she refused to give me a summary of care even though it's a government requirement. She also left my exam room door open the last time I was in the office which allowed me to hear her office staff obtaining at least 3 different authorizations for CTs while I was there. That is unusual in my opinion, and also, a violation of HIPPA since I heard it.

Receptionist Lizzy is absolutely a joke. How could a smart doctor hire such a horrible person? Doctor doesn't care about her patients what so ever. She will leave you in the waiting room for hours while she is on the phone with her daughters planning a trip. Absolutely disgusting office.

Receptionist was using foul language loudly

Do not waste your time. Could hear doctor on cell phone with personal issues . No other patients in office. Receptionist is not appropriate!

Doctor just not interested. Kept yawning

Dr is average but the staff is poor. Especially the office manager. I don't recommend

The doctor may be professional but getting through her unqualified staff to speak or see her is not worth your time or money.

totally rude and unprofessional. all the other staff are very nice .