Dr. Andrew Campbell Roberts, MD

Bias is inherent in every human, just as some form of racial bias is inherent in every American.  The institution of healthcare in this country is no stranger to racial bias, and frankly, all out unethical, abhorrent and abusive behavior in dealing with patients of color.  As far back as performing experimental gynecological and other surgeries without anesthesia on female slaves to injecting black men with syphilis without their knowledge as an experiment to study the evolution of the infection without treatment, the institution of medicine has often been unfavorable and at time unsavory for Black, Native American and Latino Americans in some shape or form.   What was once all out medical racism, is current day [implicit and explicit] racial bias in health care, the healthcare system and the doctor-patient relationship.   This bias takes the following, but not limited to: 1) Assuming that patients of color are not in as much pain as they say they are 2) Ignoring or passing off… critical symptoms of potentially fatal conditions that may be experienced by people of color (e.g. Serena Williams) 3) Making medical judgments without following up and/or consulting with patients of color 4) Assuming that patients of color are not informed about their health or the care they need, and dismissing any sound and credible medical advice they may have received 5) Allowing treatable conditions to go untreated OR treating for the wrong condition or conditions that do not exist OR not offering better options for the treatment of some conditions 6) Being argumentative and overly authoritative with patients of color This being said, I hope any doctor, especially Dr. Roberts, who may stumble upon this, reflect upon these things--which are based on plenty of academic research, if not an immeasurable number of personal and otherwise anecdotal experiences of many people of color in this country. Dr. Roberts determined that his sole medical judgment against something we previously agreed upon was "implied" without further discussing it with me directly.  As a self-pay patient who literally spent less than five minutes solely to have prescriptions for an almost 20 year condition renewed, I felt I deserved a direct conversation about a decision he made that was against something that we previously agreed to.  But I also felt Dr. Roberts had an obligation to any patient to promptly inform them that they decided that a course of treatment they previously agreed upon was not appropriate and why.     During our conversation, Dr. Robert's arrogantly dismissed the expertise of my pharmacist and the entire pharmaceutical community with the comment: "that's why I'm a medical doctor and he's not." I thought this was a rude, disrespectful and unprofessional thing to say to me and about my pharmacist who knows as much, if not far more about drug interactions and side effects than medical doctors. Dr. Robert's was also deceitful in attempting to explain why he made his decision.  As I kept pushing him to clarify his language with me, he went from, "there is nothing more that can be done," to, "this is the best course of treatment I recommend," to "I'm not giving you any further treatment beyond what you are getting now (even though additional treatment is available). Lastly, and most telling, Dr. Roberts was initially impersonal, nonchalant and flippant when he finally returned my call--a stark contrast to his cheery, "I'm here to help you" disposition in person.  He later became argumentative and combative.  (It was at this point that I thanked Dr. Roberts for his service and told him that I would seek medical care elsewhere.) Ultimately, Dr. Roberts felt that there was no reason to even attempt additional treatment under a controlled environment and subsequently, to not inform me of his decision to offer me further treatment. This is not ok.  And all doctors should be cognizant of the disparities and biases in the U.S. healthcare system.

This Doctor and his staff are very easy and comfortable to deal with. Love them all!!!!

I feel terrible!! Somehow I put that review under the wrong doctor!! I'm sure this Dr. Robert's does excellent work. Please disregard my previous comment as I have never seen Dr. Andrew Roberts for anything!! If the moderator of this review could remove both my reviews, that be great!!

Dr. Robert's performed my vasectomy this year. I was very impressed with how quickly he was able to see me, and how accommodating he was to my schedule. His staff was extremely friendly and the offices were great! Dr. Roberts was kind, compassionate, and had a very likable personality. It was perfect all the way up until the procedure itself. They began the procedure 15 minutes after instructing me to take the Valium, and it had not even begun to take effect. The local anesthetic worked slightly, but no time was given for it to fully kick in either. I felt every sharp cut of the scalpel, and could feel ever part of the procedure. It was somewhat numb towards the end, but I was in excruciating pain the entire time. I assumed that this was simply how it is for every vasectomy until I began to ask around. There were no complications following the procedure; however, the fact that a doctor could be oblivious to reaction time of medication caused me great concern. I have never left… negative feedback in my entire life on forum or review, but I wish someone would have warned me of this before hand. I would highly recommend doing thorough research before choosing this doctor for a vasectomy.

Thank you so much for being a great DOCTOR! For caring, for understanding, and most of all for your patience. We have already been sharing with our family and friends what a great Doctor you are, we give God all the glory for our paths crossing. Thank you again. God Bless!

Has a top quality staff and everyone is very friendly. Dr. R has an excellent bedside manner and is thorough with his diagnosis and treatment options. I felt like it was my son that was caring for me.