Dr. Brenda Joyce Hampton, MD

I am deeply disappointed and hurt by my recent experience with a physician I have trusted with my healthcare for many years. After being a long-standing patient, I was unexpectedly dismissed from her practice without the courtesy of a personal conversation or an opportunity to explain my side of the situation. The issue began when her office attempted to collect a $50 cancellation fee from an appointment dating back to 2021, which I honestly did not recall. During a more recent appointment, my scheduled time was changed to 8:00 a.m. When I arrived, the physician was not there. After waiting approximately 45 minutes, I explained that I could no longer wait because I needed to return home for work. Rather than receiving understanding or an opportunity to discuss what happened, I later received a phone call informing me that the physician would no longer provide my medical care. What hurts the most is that after years of trusting this physician with my health, I was dismissed without… a conversation, an explanation directly from her, or an opportunity to be heard. As an African American woman, this experience has also left me questioning whether racial bias played a role in how I was treated. I cannot speak to the physician’s intentions, but I can speak to how this experience made me feel. I felt dismissed, disrespected, and unheard. I believe every patient, regardless of race or background, deserves compassion, fairness, professionalism, and respect. I never expected that a healthcare relationship built over so many years would end this way. My disappointment is not simply about being dismissed as a patient. It is about the lack of communication, consideration, and respect shown to someone who had placed years of trust in this physician. I sincerely hope this feedback encourages the practice to reflect on how patients are treated, particularly when disagreements or misunderstandings arise.

Loved her and her staff from the very first visit

Great Doctor, Very Impressive!

Dr Hampton is great, her staff is awful and down right rude.

You are a patient and understanding Dr. the time you take with your patients is very much appreciated. You do not make any feel that you are just a number waiting for a payment. You always have time and take time to hear all that anyone has to say questions or otherwise. We will always be gratefull for the oppertunity to have you as our Dr. May you be blessed with a great and continued practice.

I have used Dr. Hampton for over 10 years. She is the BEST Dr. ever!! I have referred many to use Dr. Hampton and all of them were very happy that I did.

Thank you so much for you kindness in the office Dr. Hampton. Although when trying to speak with you directly after the appointemnt I found myself almost disgusted. You have no personal voicemail. When your staff pre-authorized my insurance and then the insurance declined payment I was contacted by a gentleman named George in your office. He stated if I did not pay the full amount I would be sent to collections. Along with the $1000 labs bill I received, you are charging me $275. I know beyond reasonable doubt insurance would not pay this amount. When asking George if he heard back from my insurance company to negotiate, he cut me off saying thats not how it works. They either pay it or the don't. I had no option to ask him why I am being charged more as a customer than insurance would pay? I am so horrified by my experience I have contacted a mal-practice lawyer to try and help me. Hopefully, you will see this message, since you do not have a voicemail or a way to leave you… messages, in effort to speak with you about your employee George and other extremly curt employees. As the owner/operatior of a business, I would hope you would.

Dr Hampton is very personable and makes you feel at ease while talking to her. The staff members are all so courteous. I call once in a while for an acute visit and they will typically walk you in unless their schedule is completely full. My calls are returned promptly as well. I am very satisfied with Dr Hampton and her staff members.

I was referred by another patient. When I called to get an appointment LYDIA was very rude and nasty. I'm thinking she didn't have her morning coffee. But I will make sure I tell potential patients how rude this office is

Dr Hampton takes time to get to know her patients. She is very personable which makes you feel comfortable about telling her about all your aches and pains. I recommended her to my family and they came home telling me how right I was about how GREAT she is!