Dr. Carlos X Pimentel, MD

I've been a patient for over 20 years and have been treated with the utmost care and respect by Dr. Pimentel and his staff. I have over the years learned that he has high expectations concerning the quality of care given his patients at the Heart Clinic and Heart Hospital. He has been a life-saver.

The Dr's assistant in an outburst of anger grabbed from out of my family member's hand the prescription. My family member speaks no English and the assistant figured none of us did. She commented to her colleague that she did not understand why we were there if that person was not going to take the medication. In addition, continued badmouthing this patient. On another occasion the Dr. himself made a comment to his staff about patients not knowing what an aspirin was, (this was due to patient not being too clear on if he had been taking aspirin lately). I think this Dr. and his staff should have more respect for the elderly (with the misfortune of poor memory) and/or uneducated. And just maybe the Dr. should spend more time educating his patients if he feels they don't know what a certain medication is and it's purpose.