Celso Silva

I am completely disappointed with the clinical care and unprofessional behavior at this clinic. The doctor only made time to speak to me during the initial consultation. Once my treatment cycle started, he vanished, passing every single task down through the nursing staff, who became agitated each time slightly complex questions were asked. In his consultation call, the doctor explicitly stated a low-dose, "mini-cycle" IVF protocol would be used. Instead, I discovered from my medical records that the mini-dose plan was never used, and I was immediately placed on maximum conventional doses ranging from 450 IU to start and quickly went to 600 IU daily. When I realized what was happening and requested to speak to Dr. Silva about this sudden protocol change and a few other matters, the nurse brushed me off and simply said he was busy. Getting response support from the clinic was a constant delay; even their on-call doctor or nurse regularly took at least 1.5 hours or longer to return… urgent pages. After the egg retrieval failed, the doctor provided zero clinical insights regarding what went wrong, offered no adjustments for the future, and essentially told me to move to another cycle for "closure." Compounding this, two different staff members gave me completely contradicting reasons as to why the cycle failed. When I pushed for a formal follow-up meeting to analyze the failure, I was put off for almost two months. When the video call finally happened, the doctor was visibly resentful of having to speak with me. Crucially, he argued that my doses were only changed to maximum levels after I failed to respond to a mini-dose. This is completely false, as my official medication chart proves I was started on maximum conventional stimulation doses of 450 IU from day one. Following that call, he went right back to hiding behind his staff, having a nurse call and pressure me to jump immediately into an identically structured new cycle. Because of my low ovarian reserve numbers and severe clinical time constraints, every single month is critical, yet I felt treated like an assembly-line transaction rather than a human being. A patient in this situation needs a strategic, active ally—not a provider who pushes repeated cycles with zero protocol adjustments. Ultimately, this provider wasted months of critical time. I have fired this clinic and strongly recommend going elsewhere. Note for future patients: Double-check your billing statements. After my cycle failed overnight post-retrieval, they attempted to charge me for a complete, full cycle. I had to personally report this billing discrepancy to a Progyny patient advocate to get the statement corrected.

I am completely disappointed with the clinical care and unprofessional behavior at this clinic. The doctor only made time to speak to me during the initial consultation. Once my treatment cycle started, he vanished. He never spoke to me or met with me during the actual treatment—every single thing was passed down through the nursing staff. Furthermore, the nursing staff became agitated each time slightly more complex questions were asked. In his consultation call, the doctor explicitly stated a mini-cycle IVF protocol would be used. However, after just a couple of days, I found out the mini-dose treatment plan was completely changed and I was placed on maximum doses. I trusted his initial directive, and by the time I realized what was happening, it was too late. When I realized maximum doses were being utilized and requested to talk to Dr. Silva about this sudden change and a few other matters, the nurse brushed me off and simply said Dr. Silva was busy. Getting a response from the… clinic was a constant delay; their oncall is nurse only first and their on-call nurse won't call you back until at least one hour later and if it is a matter that would need to be referred to an oncall doctor by a nurse it would be even later. After the egg retrieval failed, I missed his brief phone call. He left me a brief voicemail that felt completely inhuman; he provided zero clinical insights regarding what went wrong, offered no adjustments for the future, and essentially just told me to move to another cycle for "closure." To make matters more untrustworthy, two different staff members gave me two completely contradicting reasons as to why the cycle failed. When I pushed for a formal follow-up meeting to analyze the failure and discuss potential strategy twists, I was put off for almost two months. When the video call finally happened, the doctor gave me dirty looks the entire time, making it incredibly obvious he resented having to speak with me. Following that, he went right back to hiding behind his staff, having a nurse repeatedly call and pressure me to jump immediately into a new cycle without making a single adjustment to the protocol. Because of my low ovarian reserve numbers, I felt treated like an assembly-line transaction rather than a human being. A patient facing low reserve needs an active, compassionate ally who will strategically look at their unique charts and communicate directly—not a provider who gives dirty looks for asking questions and pushes repeated cycles with zero adjustments. Ultimately, this provider wasted months of my critical time—time that I could have spent finding and working with a doctor who actually cares. I have fired this provider and strongly recommend going elsewhere. Also, please double-check your billing statements if you use this clinic or this doctor. After my cycle failed overnight following the egg retrieval, they attempted to charge me for a complete, full cycle. I had to personally report this billing discrepancy to a Progyny patient advocate to get the statement corrected.

My husband and I started going to Shady Grove back at the end of May. I was extremely nervous about my first appointment, I was actually glad it was a virtual appointment due to COVID. Usually, virtual appointments are not as personal. However, Dr. Silva was extremely personal. Dr. Silva addressed all my insecurities without me even voicing them. Throughout our visit and treatment decisions, he was supportive and caring. Guiding us through it all and giving us confidence. The team was also extremely caring and attentive. Holly, our nurse was in constant communication and answering any questions I had. Our fertility process was short but successful. We did one IUI with meds and we are expecting, due May 2021. We are extremely thankful for Dr. SIlva and the whole team at Shady Grove.

Dr.Silva was so amazing today for my ultrasound appt. He was very patient, kind, informative, comforting and very easy to talk to. Thank you for helping me feel comfortable during my appt and explaining everything to me throughly and taking the time to answer all of my questions with ease and grace. I can tell you love what you do and it shows!!

I was nervous when I first started this journey but that went away as soon as I met Dr. Silva... he made me feel comfortable and hopeful; he was not only professional but also very caring and positive and made me feel good about the whole process. He answered all my questions, removed all my doubts, and eased all of my concerns... as promised and by the grace of God, he made our dream come true... I became pregnant on my first IUI cycle. I highly recommend Dr. Silva to anyone who needs help conceiving their little miracle.... the staff was also amazing, the nurses were all very sweet and always returned my calls and answered any questions I had. I have absolutely no complaints. I'm eternally grateful to Dr. Silva and his wonderful staff! :)

Dr Silva 5 STAR, The front desk staff is mixed with some being great and some whom should be re trained! This is a sensitive matter and time for most people and families whom are using your clinic, Be friendly and helpful!

I cannot say enough great things about Dr. Silva! He was extremely knowledgeable and answered all my questions. His confidence made me more confident that my dreams of having a baby would come true (which it did!). I never felt rushed when meeting with him, and he took the time to get to know me. I never felt like I was just the next patient on the list that day. His nursing staff was also very pleasant and helpful, always calling back the same day to answer my questions.

Dr. Silva is truly the best of the best. He treats you as an individual and finds a solution! He has the ability to be kind but direct giving you the answers you are looking for. He also never rushes until you feel you have all the information. I researched and interviewed Drs extensively and made the right choice. My son is now 1!!!

Dr. Silva is an amazingly insightful and brilliant physician, who went above and beyond to help me with my infertility struggles. He doesn't JUST follow textbook medicine in traditional practice, but utilizes research of the highest academic options that traditional private practice refuses to explore or incorporate. Dr. Silva is advantageous in his medical community, because of his connections to research based institutions, such as Yale Umiversity and implantation scientist, Dr. Harvey kleiman, and modern discoveries and treatments to infertility problems. After 4 consecutive pregnancy losses, he listened and he cured. RMG in Clearwater, never came close to accomplishing what he did. This man is a saint and a true talent. My daughter is alive, because of his research and profound knowledge. anyone dissatisfied with local infertility ice, and their factory mill approach, or insensitive behavior towards women struggling with trying to conceive, or pregnancy loss, should not waste… valuable time, or money with reproductive factories, and their glorified advertising. Dr. Silva, and his associate, Dr. Shayne Plosker are the loving leaders of finding miracles, and making them. God bless Dr. Silva!!!