Dr. Charles Barker Stone, MD

I have been a patient in this office for a number of years and every visit is a wonderful experience. The staff is amazing, very patient, compassionate and professional. Dr Stone is a great doctor who really spends time with you and follows up on any issues. He is very caring and has a wonderful bedside manner. The nurse practitioners, Carolina and Jensy are so sweet and also very thorough and professional. Whenever I call with a problem, whether it's related to insurance, prescriptions or just advice, the receptionists and the office manager, Michelle, are very quick to resolve it and go out of their way to be helpful. I could not give this office a higher recommendation. Whether I'm sick or just there for a check up, I always leave with a smile.

I CANNOT recommend this practice based on my experience! Major attitude from the office manager Michelle!! I called to get clarification about the bill for my annual wellness/physical exam and why and what I was charged and almost immediately she began speaking to me in a very condescending tone, as if I was some child. Additionally, I asked for an explanation of what is INCLUDED in my annual exam and why I was charged an office visit as well and she struggled to provide a clear and accurate answer. When I asked to speak to Dr. Stone, she flat out refused! I requested to have Dr. Stone call be back to discuss her own unprofessional treatment of me on the phone, she advised he "He is not going to call you back over $20." I advised it was not about the $20, but about her condescending nature and unprofessional tone. She promptly advised me that I don't have to come to their office for my future healthcare. Bottom line, services should be explained to the patient at the start of or before… the office visit and the Dr. Should be aware that the office manager is potentially driving their patients away with their unprofessional treatment of patients. I would think twice before selecting this office for healthcare. AGAIN, I cannot recommend this practice based on my experience!

Dr Charles Stone and staff are amazing, extremely knowledgeable and kind.

I don't have anything to diagnose at the moment and therefore cannot rate Dr. Stone's diagnostic accuracy.

Dr.is nice and knowledgable. Debbie, the nurse I believe handles insurance is quite nice and accommodating. The office manager and the nurse practitioner are neither friendly or helpful at all. If I had to deal with those two ladies often I would change doctors.

Always an excellent visit from the staff, nurses and Dr Stone himself. All are very professional and caring.

While Dr Stone may be a reasonablly competent doctor his Office Manager is a complete disaster. The fact that the Doctor refers to this person as his "life line" means nothing will impo=rove in this office. The office manager is best described as "rude and crude" and you have to watch every thing she does to protect yourself. In mt case the final straw was when she ordered the wrong medication and when I called this to her attention she did not cancel the order as I requested so I received a medicine I don't need and a bill for the costly error. I would not take a chane with Dr Stone as long as this person is there

Extremely rude receptionist on multiple occasions. I think Dr. Stone needs to realize that his receptionist staff is poorly representing him.Dr. Stone seems to be a great doctor. He is thorough, caring, intelligent, and spends the proper time with you. That is probably why it is so difficult to get an appointment with him. I am usually referred to the nurse practioner/assistant, which is not the ideal care I am looking for.Tried to complain on the phone about the poor attitude and rudeness of the receptionist, but was told that I was probably the one who was the problem. How unprofessional. I'm thinking the manager I complained to was the receptionist that was so rude, wasn't sure over the phone though.I realize that this is South Florida, but if you can't be somewhat friendly,and have a modicum of compassion, then your in the wrong field.Unfortuneatley, I feel the need to find another primary doctor just so I don't have to deal with these type of people. Sorry Dr. Stone.

Extremely rude receptionist on multiple occasions. I think Dr. Stone needs to realize that his receptionist staff is poorly representing him.Dr. Stone seems to be a great doctor. He is thorough, caring, intelligent, and spends the proper time with you. That is probably why it is very difficult to make an appointment with him. I'm usually referred to the nurse practitioner, which is usually not effective.Tried to complain on the phone about the poor attitude and rudeness of the receptionist, but was told that I was the one who was probably the problem. How unprofessional. I'm thinking the manger i complained to may have been the one that is was so rude, wasn't sure over the phone though. I realize that this south florida, but if you can't be somewhat friendly, and have a modicum of compassion, then your in the wrong field. Unfortunately, I feel the need to find another primary Doctor to avoid dealing with these type of people. Sorry Dr. Stone.

My father was a patient of Dr. Stone's for the last few years of his life, and he was always so kind and attentive to my dad. My father was nearly deaf, and Dr. Stone took the time to write down and communicate well with him, and explain everything. And when it came time for us to call hospice, Dr. Stone gave us very meaningful and thoughtful guidance. A truly compassionate and caring physician.