Dr. Charles Rodney Susong

Love Autumn, very kind and easy to be around in an uncomfortable situation.

I have been extremely fortunate in having been a patient of Dr. Rodney Susong for more than 30 years. Over these years I have seen his exceptional wide-based knowledge and unsurpassed medical skills consistently. He gives his full attention to each patient. He doesn’t rush, and effectively communicates with all his patients. Dr. Susong is the most trusted, talented dermatologist in the area!

I had 3 different skin problems, which turned out that one needed a biopsy and the others needed freezing. It took 3 different appointments to clear everything up. When I called to schedule, my calls were handled promptly and efficiently. I had to call again to reschedule one of them, and again, no problems at all. For the biopsy, I received a call from this office letting me know the biopsy was negative, well before my scheduled followup appointment, but within the time frame they gave me for the call. I found the staff to be courteous and efficient, and at each appointment my wait time was entirely reasonable. Reading all these negative reviews makes me wonder if I'm one of the lucky ones, but my experience exceeded my expectations, each visit.

I called for three days straight just trying to get an appointment. No one every picks up their phone, even when you have a direct line to someone for scheduling. I finally decided if I can't get anyone to on the phone (Susan) to schedule an appointment then I don't want to deal with this practice. What if I had an emergency or a real issue? I hope Dr. Susong reads this and realizes that his front staff is turning people off. And I was referred to him. I am now telling everyone at my corporation not to even bother with this practice.

I have been going to Susong for years and now when going in for a visit,there is a since of cold vibes throughout the office. Dr Susong needs to rethink some of the female Dr ‘s he has brought in over the years for they are not very friendly to the patients and have talk to many of Susong patients voicing their concerns on mean spirited attitudes when going for dr visits. The office has lost its shine compared to years before. I have now found a different Dr and do not recommend any patients to him.

I was very disappointed in the care I received. Dr Susong appeared rushed and was impatient with my questions. Getting biopsy results was like pulling teeth and calls for refills go unanswered. I was very dissatisfied with the overall experience.

I've been waiting for 2 days to reschedule an appointment. I've called, left messages, and sent emails. NO LUCK. I've decided to go to someone that will respond.

Lisa Carroll, PA is such a competent, gentle derm!!!

Find a different doctor. They don't care about you or your time. They only want to charge you for the maximum amount possible and take your money. After waiting months to be seen by him for surgery, I was called days before my appointment by Angie and told I was scheduled "incorrectly" and my appointment would be changed! What??? I will not waste any more of my time or money here. Worst experience of my life.

They are too good for you. They are too good to return your calls. They are too good to return your emails. Their only concern is how much money they can get from you and your insurance. Otherwise they have zero respect for you. Medicine and insurance in this country has gone to hades and these folks are perfect examples.