Dr. Christina Spencer Johns, MD

We had a bad experience and our concerns were ignored when asking for my daughter to have a simple X-ray . we are African American and not listened too when we have concerns about our daughter’s health especially being I called after and asked again why an X-ray wasn’t performed the call was recorded. I’m advocating for my family and I’m not okay with my concerns being hushed and ignored. And I completed the survey of my experience and I was never greeted until like ten minutes to fifteen minutes later after waiting in the front and immediately the front desk lady was on the phone and told me to wait again and then customers were not six feet apart and I was put in danger because the receptionist asked me to move from and area designated for covid and when that happened two woman came out of the door talking over me to the receptionist . They were concerned with going home around closing and so we were referred to Washington DC emergency room. We went to Anne Arundel emergency and we… received an X-ray that showed the problem and we were prescribed medicine. It took four hours of other tests as well so we didn’t get home till after 5 am and had work at 6:45 am. The whole point of this is that the X-ray I asked for was exactly the problem and we could have saved four hours and there was no point in going to urgent care we should have just went to the emergency room because all together that was six hours or more to get one x-ray so it shows that African Americans can’t even get an X-ray when they ask for one. And when they do it takes more than six hours to be listened too