Dr. Deepak Kapila, MD

I have met some poor drs in my time but this Doctor is the WORST!!!He commented about the way I was dressed!, then shoved me to the back of the list out of the way so no one else n the office would see me! I COULD NOT BELIEVE IT! I had a dislocated thumb and needed a folowup visit and xray, this doctor had me waiting over 2 hours!! For just an xray with no aftercare instructions whatsoever! He treated me like crap, no one should have to go thru this for a checkup, no one!

My children and I were humiliated today at doctor Kapila's office. I wish I never went with the ER's suggestion and did my own research and read REAL Google Reviews!! This doctor kept my son out of school for the entire duration of his injury (9 weeks)! We have never missed an appointment and are always early. I highly respected this doctor. I thought he performed well on my son's surgeries. He is very firm, strong professional demeanor, slightly friendly. Today we were assisted to a room to be seen by Dr. Kapila. We waited a few minutes for the doctor. When he came in, he noticed something like sand all over his floor and started shouting for me and my kids to get out of his office and clean our shoes. As he followed us out I tried to check my son's shoes at a trash can and he kept bellowing down the hallway in front of staff and patients for us to go outside... I was telling him repeatedly, their shoes were not dirty and I told his staff on the way out that the room needs… to be cleaned!!! I went outside, checked their shoes and they were not dirty!!!! So embarrassing! There was no trail from the waiting room to the room. I don't know what it was on the floor, but it did not come from my family! We had to wait in the waiting room again for a good few minutes, after arriving at 8:55am for a 9-something-am appointment. We got called back again, but to a different room (never found out what happened with the dirty floor in the other room). We waited another good few minutes (I had to get to work today, I was hoping my time would be respected)... Dr. Kapila came in, of course somewhere throughout the appointment had to make his sophisticated snarky remarks regarding my son's physical therapy, which I was not up for today (9 weeks later and his staff can't get paperwork to my sons primary doctor). As badly as I wanted to ask for or suggest an apology; I never received one. I'm truly disappointed as I thought this person/ Dr. would have the decency to at least say I'm sorry! He apparently could care less. We will not be returning here. I'm very upset that he got a single penny from my sons insurance!! I truly feel very discriminated against!! What kind of person does this to a mother and her children? It's apparent if I had different Insurance I may have been treated differently. Dr. Kapila is most definitely consumed in his uptight ways and has no consideration for anything but his pockets. Go somewhere else! The staff can be slack sometimes when it comes to getting documents faxed/ e-mailed/ forwarded; I've constantly had to contact them and ask them to send documents again to my sons school and primary doctor. Today for example, I called them and advised that I spoke to the insurance company; whom advised I needed to contact the primary doctor's office, which I did and was then advised to have Dr. Kapila's office forward documents to the primary doctor's office regarding the physical therapy. When I called his office I was advised they've sent it already but would resend. I called the primary doctor's office to confirm if they received it 3x between 3p-4p; they hadn't received it! So I started calling Dr. Kapila's office and couldn't get an answer. Usually if they are closed their automated phone system plays when you call. Aside from that... I've never had issues with scheduling, as I'd take the earliest Friday morning appointment. Very pleasant group of ladies!! They deserve a bonus, raise and expensive Holiday Party!

Came in as a new patient thinking I was going to at least get service only to sit in a room and answer questions. They don’t even want you to sit on the patient bed they ask you sit on the chair. The Dr asked for my shirt to be taken off and didn’t even examin the area. After answering all the questions he proceeded to say he can’t do anything for me, I should go see a sports medicine dr. The dr doesn’t keep eye contact when he talks, he makes you feel like he is inexperienced and incompetent at his profession.

1st visit..referred by primary doctor..waited almost 2 hours to see dr. No a/c in waiting room..stuffy. advice marginal.

Everything happens for a reason... But I wish I knew what that reason was... Thank you Dr. Deepak Kapila for your professionalism and great personality!