Dr. Douglas Ross Birns, MD

Very compassionate. Always on schedule. Calls back and emails back.

Very attentive. Followed up with a phone call and email.

Excellent Dr. Apologized to me when he was running late. Sat down and talked with me after his examination. Accurately diagnose my problem and contacted me for follow-up two days later. Has electronic medical records and he was able to review my office records when he saw me at the hospital. Very efficient. Not much for Smalltalk but who cares.

Always treated with a high degree of professionalism. All matters explained and treatment explanations always provided. A good staff.

Once you overcome the inital impression of a cold doctor, there lies a caring doctor with a heart of gold who is very concerned about the welfare of his patients. If you are a patient long enough he will even open up to you and tell you some jokes. Best of all, he is an excellent doctor. I trust him with my life.

Friendly easy to talk to. Listened and asked vey good questions. Diagnosed my problem accurately. Have been back several times for follow up. Very satified.

I found him to be very unpleasant. Prescribed an antibiotic for me that, according to the literature, was contra-indicated for my strain of bacteria. A very unpleasant experience. He made me feel terrible.

Arrogant & unapologetic.

My last visit was abysmal. And just for a follow-up. The staff "forgot" to pull my chart. You'd think someone would notice me sitting there. I got suspicious when patients who arrived after me were seen.