Dr. Gopi Nathan Ayer, MD

I have only done a handful of reviews which included my Dentist and Ophthalmologist; all were 5 stars. I am compelled to make an exception for Dr. Gopi Ayer. After reading many other testimonials, I see others have had similar experiences to mine with Gopi and his staff. My visits felt rushed, as he prioritized staying within a 15-minute window over actually listening to my concerns. He lacked the necessary empathy and effort required for quality care. To make matters worse, the office staff is dismissive and treats patients as an inconvenience. Save yourself the frustration and seek a provider who truly cares about your well-being. It will save you aggravation and may even save your life.

This review is not about Dr. Ayer himself but for his staff member Pam that I had the misfortune of having to interact with multiple times. All I requested was for some paperwork to be filled out. Long story short, the receptionist Pam is extremely rude, unpleasant, and unaccommodating. I faxed her paperwork to have filled out by Dr. Ayer and she seemingly lost it and I was forced to fax it again a week later. Anytime I tried to get answers she acted like she would rather be anywhere but trying to help me and would rush me off the phone. She was condescending and gave me the run around for about 2 weeks. Why work for a doctor’s office if you do not care about the patients and their well-being? This is the WORST experience that I have ever had working with a doctor’s office and with customer service period. Anytime I have attempted to have a doctor fill out paperwork they have taken 72hours at the most. We are on our second week here. They are disorganized and have zero sense of urgency… when it comes to their patients. Pam is miserable and should leave if she does not want to do her job.

Understood pain relief and actually gave me the right meds for it...brilliant

Dr. Ayer invests in his patients. Office staff is caring, but busy! VERY experienced, AND stays on top of latest developments. I've sent many friends to he and his wife, Dr. Mandeep Ayer; all are happy! 5 adults in our family appreciate their wisdom.

Dr Ayer is not a bad Doctor,but not pr0-active either but his staff just is pretty AWFUL, NEVER CALL YOU BACK, never answer the phone live, and just not happy campers. I finally switch over to another Dr a couple of yrs ago

Wonderful Doctor Good diagnostics skills.