Dr. Jay Mendelsohn Bernstein, MD

Great Dr

My son had an appointment after getting hit in the eye the night before. Let me begin by saying that the Tech who did the vision test with my son and put in his dilating drops was very nice. However, Dr. Bernstein was abrupt and scolded my son because he flinched as Dr. Bernstein was trying to put a dye in his eye. Then when I received their bill they had billed me for a Level 4 New Pt Visit! According to the insurance company, in order to bill a Level 4 visit, the Doctor and/or Tech needed to spend 45 active minutes with my son. The tech took about 5 minutes to have my son read letters on the wall and then put drops in his eyes. Then we waited outside because Dr. Bernstein had not arrived at the office yet. Then Dr. Bernstein spent 5-7 minutes with my son and sent us on our way telling us his eye was fine, but that I should schedule a follow visit. A follow up visit???? They just needed another opportunity to over bill me again. Instead I followed up with my insurance company… who is now in the process of disputing Dr. Bernstein's/Advocare's bill.

I have been bringing my son to Dr Jay Bernstein and Dr. Mayumi Mori now for the past 4 years and both doctors are extremely friendly and caring. They take their time with the patient and also they answer all questions that I had. The office staff is super friendly with the kids and super helpful on the phone when making appts and informing you in regards to any insurance questions you may have. I will continue with this practice and these doctors until my son ages out of their practice.

Great doctor. Ladies...think long and hard about what you want in a doc...warm and cuz us really meaningless. Staff us great. You have to wait because he is BUSY.

Staff is rude, not friendly. Dr. told me that my child's vision is great. It was not a correct diagnosis. Feel sorry waisted time and money

I was very happy with the staff (especially the nurse). Dr. Berstein took a lot of time with my son and I did not feel rushed. I was able to ask the questions I need to and received answers that I could understand.

Condescending when he speaks to you. Does not explain issue or treatment well.

Had to wait 2 hours passed my scheduled appointment and the staff was very rude. The Doctor made my 8 year old daughter cry and to make matters worse they over charged me. WARNING, DO NOT GO THIS PRACTICE!