Dr Kar-Yee Ng

The doctor recommend that I see a specialist and at the same time she doesn't want to send the referral , she doesn't want to send my information , she doesn't want to refill my medication . I called them more than 4 time today and I couldn't reach the nurse to see what we have to do to solve this , they kept me on the hold for more than 20 minutes and when they came back they said she's busy . I left her a message and she didn't call back . the front desk are not helpful , they always give me attitude and act like they don't understand me . they get the calls and don't deliver it to the doctor . They get the information from me and never put it on the system so I have to do it again next time I talk to someone .

Dr Ng is very kind never in a rush! The front desk 2 women are loud laughing talking like they r home! The techs don't speak English as a first language and impossible over the phone! I would give the dr 5 stars ..staff0